They take their sweet time getting people through the drive thru on a regular. Today when I went to…read morepick up my prescription for my sick daughter The person in front of me was delivering coffee and chatting up the person in the drive through for Atleast 5 minutes. I just think it's not fair using a PRESCRIPTION drive through for personal calls. There are sick kids and people who need medication and we're chatting it up and delivering coffees? That's more of a take it inside situation definitely not my first complaint and probably not my last

This pharmacy is the worst. Jason has to be the most hateful and insensitive pharmacist in the…read morevalley. My aunt's prescription date to get her pain meds was for the 22nd. She is currently battling liver cancer, a blocked bile duct, an abdominal aneurysm, multiple issues with her back, a plethora of other major health issues, and possible cancer in her lymph nodes. She has never failed her drug tests and always takes her medication s prescribed. She lives all the way in goodview and moved her pharmacy to this one on 9th street after the CVS on Hardy started being a@@holes. They already write the prescriptions so that you're out of your pain meds when you get the new prescription, even if you follow the doctor's orders to the T. Jason would not allow my aunt to get her pain medicine prescription even though the doctor had written it for that day. The nurse from the doctor's office even called to speak with him and he hung up on her! My aunt had to have the doctor send the order to yet another pharmacy and was finally able to get her medication two days later. So on top of already being in pain and sick, she had to go through withdrawals as well. Shame on you CVS, and you especially, Jason. Not everyone is out to cheat the system or to misuse those prescription drugs. Some people wish more than anything that they didn't need those medicines to get through the day. One day you may find yourself in a similar situation. We don't stay young forever. CVS used to be on top of the game, but in the last couple of years, their customer service is non existent and the lack of compassion their employees have is down right disgusting.

CVS Pharmacists Hardy Road are the best! They go out of their way to make sure my son gets his…read moremeds. The cashier's at the drive through are polite and patient and fast. This location is my favorite pharmacy of all time! Ellen Honeybuss.

Rude pharmacy tech. Very bad customer service and manger took his side when I called to complain…read moreabout the bad service I received.

There so unhappy all the time, well except that one guy. The fuel center is shit, and the self…read morecheckout always has 5 employees glaring at you with an unfriendly stern face. Also, theres that one kid that is always super stoned. Dude stop smoking so much weed during work.

Horrible I got locked out my account and still getting charged for the benefits for someone else to…read moreuse and steal my money

When I visit family, I can pass as many as five Walmarts. The Roanoke Walmart is okay. I don't…read morereally need help when I visit this store. I look for clearance craft items and whatever "calls" to me. The cashiers are nice.

Courteous helpful staff. "Sam" even chased down an out-of-stock RX at a nearby store so I could…read moreget it in a timely manner.

Quick pick up. Friendly staff with lots of parking and close entrance to the lot. Well organized…read moreand easy to find items. Got everything I needed in no time.

I went in after work (around 7pm) to pick up a package that I ad delivered through Amazon. I went…read morein with my ID told the lady at front my name and that I received an email saying that the package was delivered at 10 am that morning. She looked at the 2 packages that were clearly NOT Amazon and said my package wasn't there. There were about 8 other packages to her right (2 of which being Amazon) that she refused to look at and gave some excuse about some other customers. I'm not sure what the reason was because she spoke in broken English. She told me to come in tomorrow, I told her if she could just check those two Amazon packages real quick just to make sure. She refused, then she told me something about there's going to be customers tomorrow and to come back tomorrow (again, I'm not sure what she was trying to say). So, I just left. I'm expecting another package to be delivered there tomorrow as well, I wonder will I get the same song and dance. I'll probably just have to get up earlier and go before work to see if I can ask a manager.