Things have improved here quite a bit! The food quality especially. We usually just use the app to order so we don't really experience too much customer service but when they bring our food they are usually pretty nice and ask if we need anything else. The restaurant is full of windows and is flooded with natural light. It's a nice atmosphere for stuffing burgers in my face. Glad we came back and I'm always willing to change my review. Thanks Culver's, you made it right. I appreciate it. read more

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I have been here more time than I should probably admit! My order is always correct, fresh and delicious! The place is always clean! I love the ice cream, butter burgers, cheese curds and chicken tenders! read more

Culver's - Earth day special - Fast Food Near Me - Baxter, Minnesota

Drive through Ordered Double butter burger with word then ordered a Double cheese butter burger works no mustard.waited in line like 15 min parked only 1 gambler in bag ! Went back inside my wife comes in behind me and there is mustard on her burger!They remade are whole order thanks to Gm !who went back to cook ! Sat down in truck mustard again on her burger!! Wow they need help in kitchen read more

Consistently delicious real food love that the food is fresh and ice cream made daily on site!

The service and staff was out of this world wonderful, they were polite, kind, warm hearted and went out of their way to make sure that I got what I wanted. The ambiance of the store was clean, beyond what one would ask for a sterile environment. Moving on to the food, the onion rings were incredible and sweet, almost like they were candy coated but nothing displeasing. I loved every bite and the portion was very reasonable. The cheese burger was yet another consideration, however. The burger was barely heated, and the slice of cheese was not even close to melted, it was just removed from the plastic wrapping and put on the burger and an almost white tomato added for effect. lol I mentioned to the kind lady that had checked me in that I did NOT want to complain but that the cheese was not melted and she said that she would make certain that the mgmt would be told and that they would shake up the cooks to correct that mistake! I said please don't get anyone in trouble over it, just let the boss know, ok? and she said she surely would. and she was so polite and kind that I am positive that she did. read more

While I was ordering my grandma couldn't understand the person taking are order and the bacon on my burger was black and I didn't get a piece of cheese in the top patty and I also ordered a concrete mixer with cheesecake and didn't get it usually this is a nice place to eat and they don't make mistakes it's just the one time they did it kinda sucked yk read more

Culver's - Burnt bacon - Fast Food Near Me - Baxter, Minnesota

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Never fails. When I get home and dish out the food. The order always has something missing.

I have been to MANY Culver's and like the food... but this location is awful! Everything around the entire restaurant is dirty - bathrooms, entrance, floors, beverage and condiment bar... very nasty looking. Makes me wonder what the kitchen is like..? read more

Always friendly associates, rain, snow, sleet, or sunshine:)! Thanks for all you do, and excited to try your snickers flavor of the day!!

forget my sauce for chicken strips 15 minute wait and didn't apologize for if and it wasnt even busy.

The staff at the Baxter Culver's need to ask for instructions from their own customers, because my experience this last time was awful. We ordered 2 items, both concrete mixers, one was ordered and given correctly; while my favorite, the 'Crazy for Cookie Dough' (one of the regular Culver's specialty mixers) is apparently impossible for anyone at the Baxter location to get right. When ordering I specifically told the server that I wanted the specialty mixer, and when I watched them sub in the ingredients individually on the menu, I knew they were going to get it wrong. Any time the server tries to take the order this way, they always miss one or two ingredients. So I specially asked the server to put in the Crazy for Cookie Dough mixer instead of doing the toppings separately. The server assured me that she knew what was in the specialty mixer. After waiting for my Crazy for Cookie Dough mixer for some time, a different server delivered to me what he could only refer to as "here's your caramel whatever'. At this point, I knew I should have continued to hold up the people behind me and complain, but I didn't think that Culver's could have possibly screwed up my order again (every time I've been to Culver's, and my wife and I only come for the mixers, so we only order TWO items, they always screw up one of the two mixers). Needless to say, what I got was a caramel mixer and 2 small squares of snickers. No cookie dough, no chocolate pieces; just two hard to find small snickers. Every employee at the Baxter Culver's should be fired or retrained because if you can't even give out a 2 item order correctly, you must be giving out incorrect orders on a constant basis. My wife and I like the custard, but it's not worth $5-$10 when I could literally walk into the Culver's and make the mixers better than any of their crappy employees. read more

They get 4 stars for their customer service, got there 5 minutes to close and they still served us. Got soup instead of ice cream though.

Been here several times including some call-ahead orders. Staff has always been super friendly and the food is (for fast food) great.

The staff seemed to have no idea what to do without specific direction. They only had one cashier working a continuous line of customers while having multiple food runners standing around. I had to ask multiple times for our order of large fries even after people that placed their order after us received their meals. read more

Ridiculous! Ordered a salad with grilled chicken, 2 cheese curds, 2 bacon cheese burgers & 2 concrete mixers. It took 32 minutes to fill the order & they shorted us a cheese curd. . Another customer asked for her money back and they told her "No, they couldn't do that." read more

Culver's in Baxter is awesome. We eat there all the time and the service and food is excellent. The place is clean and well managed. I don't understand all of the negative feedback for this place. Some people just like to bitch! read more

horrible service, waited over 20 minutes for simple fast food! Don't recommend going to this culver's at all. find a different place to eat!

I must preface this review by stating that I love Culvers and do not live near one so I stop at various Culvers often whenever I see them. Sadly this dining experience was very lacking. I ordered the special of the day which was a chili burger. It came out as a normal burger with just onions so I went to ask if that's what it was supposed to be. The lady seemed annoyed, like I was the one who had made the mistake then took the burger over to the pot of chili they had, slopped some on and gave it back. Then we had ordered a grilled cheese for my son who was 12 month old. I just wanted the grilled cheese and that's all that came... good right... splitting it open to feed him it was slathered in mayo and had a tomato on it... YUCK! Apparently this is the "deluxe" grill cheese. Clearly not what we had ordered for a 12 month old. They then offered to make us another one, which we declined because it would have taken too long. Then I inquired as to the price difference between what we had ordered and the "deluxe" grilled cheese that we received. It was over $1 and they absolutely refused to refund the difference or otherwise make things right. In addition, when we got there the root beer was in the machine was out so I told someone at the desk. We were there 25 minutes and no one went to take care of it despite them having 4 customers and plenty of time to congregate behind the counter and talk. I did send a comment to Culvers about this experience via their webpage and received no response. I go to Costco in Brainerd/Baxter at least twice a month and sadly will not be dining at this Culvers again. Very disappointed in this experience and the absolute lack of any apology, response, or attempt to make things right. read more

It's a Culver's so it's clean and the drive up is a little slow because all the sandwiches are made to order. We ordered 2 shakes and a two-scoop Turtle (flavor of the day), but we got 2 shakes and a Turtle sundae. Cost more, wrong thing. I really (really) like the Turtle custard! Again, Culver's comes through - they get me my Turtle (some of the best ever Turtle custard - 5 of 5 stars) and a coupon for my troubles. You can't go wrong at Culver's and the Baxter Culver's is a credit to the chain. read more

Scary place. Friend had fries thrown at him (he is ok). Person who brought me my tray held it out until I grabbed it like total psychopath (obv just set it on the table). Table full of toddlers next to us were clearly going to be cashiers. Food was fine. Standard Culver's. read more

Ordered a bacon deluxe burger. Got back to my hotel tonight to have dinner after a long day of work out of town. Bite into the sandwich and theres no burger pattie. Seriously disappointed. This has never happened to me at a burger place before. What the heck Culvers. I thought I could rely on you chain to always deliver? Dont leave this location without checking your order. read more

Really bad food. I haven't been to a Culvers for some time but what was good was that the burgers were made the same day. My burger was cold and extremely nasty. We ordered extra catsup and they gave us that but didn't give us 2 orders of fries. Food for 2 people was 23.00 read more

Thank you Maxwell. You are a kind, informative and your service was outstanding. Baxter Culver's is clean and well organized. South Florida does not have a Culver's; we should! read more

Props to the old man working the drive thru who made our drive thru experience a minute deal and not 5 minutes! This is how drive thru's should be...short and sweet! read more

I discovered Culver's while on a road trip from Southern California to a family reunion in Minnesota. I was surprised and impressed, the burgers are pretty good and the frozen custard is badass. They also have friend cheese curds, and cheese curds were one of my favorite Midwestern discoveries. I wish we could get some Culver's locations, or at least some frozen custard, out here in Cali. read more

Fake and squishy. But tasty anyway, isn't that what we all are these days? Fake? Squishy? Their food is still satisfying

The service may take a while but that's because they're actually making your food. Customer service is amazing and above and beyond any other fast food joint in the area. I can also say they've never gotten an order wrong at this location for us... also not something that is common in this area. chicken sandwiches are my favorite; best I've ever had! No sauce and great flavor for being such a "light" sandwich. Plus, cheese curds. read more

Oh boy talk about a salty burger. I couldn't make it through the entire burger. The outer edges I swear was rolled in salt and some how one outer corner was pink. My sons chicken tenders had a fishy smell and taste. Thinking they need to change the fry oil. Not the best Culvers experience. read more

My husband and I ordered 2 butterburger baskets. Mine was deluxe and my husband's was deluxe without tomato. We waited and waited over 10 minutes. Our meal came and we had 2 cheese burger baskets both without tomato. We told a staff member and he didn't do anything. Instead of asking to remake our food we just picked off the cheese the best that we could. Disappointing. read more

Horrible experience just this evening. Waited at least 20 minutes, no exaggeration, for our take out food which was only three Butter Burgers. Then they were all overcooked and dried out and my wife only got a little over half a burger of meat portion. If we weren't on the road, we would have asked them for a refund. We've been to this location numerous times with reasonable service and food quality, but never had this kind of comprehensively negative experience. Really disappointed and very unlikely to make a Sunday evening stop here again. read more

Culvers is known for their burgers, but where has the meat gone? The burger patty has gotten as thin as McDonald's and it's a huge cut back in a burger store. The custard is out of this world and always a treat. Turtle sundae is THE BEST! Please don't skimp on the hamberger size. I leave your restaurant hungry! read more

Ordered a chicken sandwich basket from the drive-thru. The meal was comprised or a chicken sandwich, french fries and a beverage. The beverage was 2/3 full when I received it. The chicken sandwich was missing its top bun. I received a full order of french fries which I found confusing as it was inconsistent with the giving me 2/3 of what I ordered theme. This was abysmal, but still preferable to my worst experience of receiving a chicken sandwich from Culver's that was completely raw in the middle. read more

Drive through Friday night about 8:00 pm. Place not busy at all. After getting food and driving home 10 minutes away discovered they forgot to put a hamburger patty on the hamburger I paid for. What moron cannot get that right? Did they stand around after we drove off wondering why there was an extra patty on the grill??? Called back and all they were willing to provide was a coupon for another burger. If you ever want to see me again you'll need to send more than a coupon for a free crapburger....how about a refund for the whole amount spent there? read more

This place is great! I went to the Culver's in Baxter. The line was long but the service was friendly. I talked to the owner and was surprised by how good the service was for fast food. The burgers, fries, onion rings, and custard were all great. And their Culvers brand root beer is awesome. One of the best burgers I have ever had. If you have never had Culver's check it out. read more