1. Cullen Maintenance Services

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Janesville, WI

Cullen Maintenance Services

1.0 (1 review)
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Masonry/concrete removal

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1 year ago

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Nick & Mirela C.

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Weed Man

Weed Man

(46 reviews)

I have tried every lawn maintenance service in the area. Weed man is the only company who took the…read moretime to assess my problem areas and give me solutions. All the solutions will be done by me. There was absolutely no upselling of services. They provided an email with explanations and links to products that I could use. After they do service my lawn, they call me to make sure everything was done correctly and if I had any questions. I highly recommend.

We signed up for Weedman service in 2025. There were some problems with the early services, so I…read morecalled. The initial person I spoke with was somewhat rude and totally unhelpful. I asked to speak to a manager. I was told in no uncertain terms; the District and Regional Managers do not talk to customers. The owner does not talk to customers. If you have a problem their phone person is it, whether the issue is addressed or not. Strange way to run a business. I did some research and called the President of Weedman in Orono, Ontario and spoke to the CEO. I shared that her franchisees refused to speak to customers to deal with concerns. The next day I got phone calls. The Regional and District Managers visited my home. They were cordial and appeared knowledgeable. I understood future applications would be adjusted. This year I learned that Weedman would not be continuing our services. We are virtually "red flagged", I guess for contacting corporate and tattling on their customer service. The phone person that shared this said their Regional person would contact me. Of course, "crickets". Recall, they don't talk to customers. I prefer to do business with customer-oriented organizations versus those who's management isolates themselves from pesky customers. It would appear to indicate they do not value customers enough to address concerns.

Cullen Maintenance Services - masonry_concrete - Updated October 2026

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