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Cube Datastore

4.0 (1 review)

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13 years ago

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Edinburgh Printing

Edinburgh Printing

(1 review)

New Town

You're not dealing with a company, here; you're dealing with people. People who will learn your…read morename and treat you, also, like a person when you walk through the door. Karen and Ed are a delight to deal with. I delivered them my creative in a mad rush only one full day before I needed my postcards to be ready in my grubby little mitt, telling them I knew everybody probably said the same thing but if there was any way, any way at all that they could turn them around really quickly for me, that would be just great... Well, wow. There were a couple of issues with the creative and Karen rang me up to invite me in and talk to Ed, the chap in charge of the machines, to consider the various results that different printing techniques would provide. I went on down, and words like "overprint" and "offset" were said, but the main point was that Ed showed me exactly what the options looked like, *because he had already done a test run of each*. My favourite bit was when, as he explained the difficulties presented by one particular aspect of my design, he said "I know my machine." Well, even if that means "this won't work", that's the kind of thing you want a printer to be able to say. I even started to develop a strange affection towards this strange, headstrong, inky beast of which he spoke. As for the turnaround, I was becoming aware that getting a thousand postcards printed in one day just isn't doable, and I told them that it was absolutely fine, I'd find a way to work around. As I turned to leave, Karen called me back. "Wait! How would a part order do for Friday morning, say half of them, and collect the rest on Monday lunchtime?" OH MY! Yes! Thank you; perfect! And THEN it turned out that they do free morning delivery so I didn't even have to bimble on down there in person again on Monday. I was quoted exactly the price on the website, with no extra for the test runs, awkwardness, super-speed, delivery or their amazing flexibility. Every time I spoke to Karen on the phone it felt more like a chat with a friend. What lovely people to deal with. Every possible problem (all caused by me) they overcame with warmth; they went the extra mile at every stage. Thanks, printyfolks. You rock, and I will be using you again.

From the owner: Complete print solutions - Design Services, Photocopying, Digital Printing, Litho Printing, Print…read moreFinishing/Binding, Stationery, Leaflets, Brochures, Large Format

Service Point

Service Point

(3 reviews)

West End

The staff at Service Point have helped me with a number of print and copying problems. They take…read morethe time to lisen to what it is you require and then work with you to help find a solution. Their turnaround times are fantastic, however they can be a little pricey.

Shoddy customer service and poor quality scans and copies. I went in looking for 2 large sized…read morecolour copies and digital scans. Initially the staff didn't seem that keen to serve me and I had a to wait for someone to even acknowledge my presence. On my return to collect the items the next day I even got some positively hostile looks. Did I interrupt something more important? I was somewhat annoyed to find they hadn't even bothered to put my originals and the copies back into the cardboard tube I had brought and had just wrapped them up in the brown paper I had also brought - not great, especially with the recent rain. This meant that when I left the shop and I lost control of the brown paper wrap, the copies slid out and ended up on the wet ground, which, with them being on tissue thin paper meant they are not in great condition now. If they had only put everything back in the tube I brought. In hindsight I should have done that myself but I just wanted to get out of the place In addition to this, once I got home and checked the scans, one of them is squint with part of the image off the side! I thought these guys were experts in scanning and copying - guess not ... wonder what it is they actually do?

Cube Datastore - copyshops - Updated May 2026

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