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    Cubamax Travel

    1.4 (89 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

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    How my family received their Xmas present

    I sent packages of food and a TV to my family in Cuba before I left. I went for 2 weeks to Cuba and those items never got to me. When I left they arrived, TV was broken beyond repair, 3 items of food were missing and 2 packs of coffee were cut. When I called to let them know they took the information down and said they would call back. NOPE, I called them. They said the couldn't do anything about the missing items since no pictures were taken of the box. I told them obviously. Two packs of coffee were cut, and they resealed the box. They told me. They couldn't do anything because that's what the Clean department told them. Not only that. But they kept saying they did not receive any pictures and my information to which I told him I sent it on 11 January. And they had to verify one more time. They said all we got it. To say the least. I feel cheated and very upset. There's no honest business practice here, if you don't want your stuff to go missing, or not get to your families. Do not recommend this place. I will no longer use this place myself because of how I was treated and how they run their claims department. I used them a lot, but they won't receive none of my business or money anymore.

    1722 Woolco Way Orlando, FL  32822 United States

    El peor servicio de Orlando Fl Esta reseña va dirigida a Cubamax la que está situada en 1722 Woolco Way Orlando, FL 32822 United States, la peor experiencia de mi vida la viví aquí no respetan la cola por orden de llegada y los trabajadores no hacen respetar la cola, y le piden a los clientes que les ayuden a armar las cajas cuando deberían ser ellos quienes las armen esta empresa debería ser inspeccionada a fondo o cerrada no entiendo porque con todos los malas reseñas que tiene no la han cerrado, que lástima y que disgusto tan grande, mi primera ves que voy a esta agencia y me sentí tan mal como si estuviera en Cuba, he vivido tan mala experiencia que no voy a volver a acudir a sus servicios ni tampoco los recomiendo, estoy tan mal de volver a vivir lo que vivía en las colas en Cuba es triste y decepcionante que estén tan curtiendo estas cosas en este hermoso país simplemente da mucho rechazo.

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    10 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    5 years ago

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    2 years ago

    Te estafan mucho en los envios a cuba, no recomiendo esta agencia............................

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    2 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Mande medicinas me dijeron que llegaría en 15 días y ya lleva 45 días y nada no ha llegado y no te cogen el teléfono es muy mala agencia

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    4 years ago

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    4 years ago

    Mal trato, tienen a todos los clientes amontonados y parece una oficoda de las de Cuba.

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    2 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    Our family member received the money (Camaguey) the day after i had finally submitted missing info.

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