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5.0 (3 reviews)
Closed • 9:00 am - 6:00 pm

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2 years ago

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Victor G.

Im glad you enjoy your trip!!

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2 years ago

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3 years ago

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Cubamax Travel - 1722 Woolco Way Orlando, FL  32822 United States

Cubamax Travel

1.4(91 reviews)
3.0 km

4110 sw 67 ave miami office. they are very helpers and kind…read moreperson; they always welcome you with a smaile. visit this office every week and want to thak you for your services

I am furious. Disrespectful, discriminatory, and threatening treatment at Cuba Max - Country Walk…read more(15411 SW 137th Ave) I am beyond angry writing this. I am shocked and outraged at how my parents, both 60 years old, were treated at this location. First, the staff completely ignored the order of arrival. A woman who came in after my parents was helped ahead of them, and the reason was that she was a family member of one of the agents. So at this office, being related to an employee gets you special treatment and everyone else waits. That same woman was allowed to pack everything into her box with no employee anywhere near her. Meanwhile, an agent insisted on standing over my parents and watching them put every pound into their box. When my parents asked why they were being watched and she wasn't, they got no answer. They felt humiliated and discriminated against, and frankly, so do I. What makes me angriest is what came next. When my parents questioned this, a young man came out from the back and confronted my 60-year-old father as if he wanted to fight him. My parents left this office afraid for their safety. I cannot express how disgusted and enraged I am that any business would let an employee threaten an older customer like that. The way these people behaved is disgusting. And after treating people this way, they still ask for tips. It is not the customer's fault if employees are unhappy with their pay. That is never an excuse to mistreat the people paying for your service. This is unacceptable. I am reporting it to Cuba Max management, and if anything like this ever happens to my parents again, I will call the police without hesitation. Please think twice before trusting this location, especially if you are an older customer. Estoy indignada. Trato irrespetuoso, discriminatorio y amenazante en Cuba Max - Country Walk (15411 SW 137th Ave) Estoy furiosa y en shock por cómo trataron a mis padres, ambos de 60 años, en esta oficina. No respetaron el orden de llegada. Una señora que llegó después que mis padres fue atendida primero, porque era familiar de uno de los agentes. En esta oficina, si eres familia de un empleado, tienes trato especial y los demás esperan. A esa misma señora la dejaron empacar todo sola, sin ningún empleado cerca. Pero a mis padres un agente se paró a vigilarlos mientras ponían cada libra en la caja. Cuando preguntaron por qué, no les dieron ninguna explicación y se sintieron humillados y discriminados. Lo que más me indigna es que un empleado joven salió de la parte de atrás y confrontó a mi padre, un hombre de 60 años, como si quisiera pelear con él. Mis padres salieron de ahí con miedo por su seguridad. Me da asco y rabia que un negocio permita que amenacen así a un cliente mayor. Lo que hizo esta gente es asqueroso. Y después de todo esto, todavía piden propina. No es culpa del cliente lo que les paguen. Eso nunca justifica maltratar a quien paga por el servicio. Esto es inaceptable. Lo voy a reportar a la gerencia de Cuba Max, y si vuelve a pasar algo así, llamaré a la policía sin pensarlo. No recomiendo esta oficina, especialmente a personas mayores.

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Cubamax Travel - Someone cut the pack of coffee, which tells me they cut open the original box

Someone cut the pack of coffee, which tells me they cut open the original box

Cubamax Travel - Careless, how the TV box was brought with a broken TV

Careless, how the TV box was brought with a broken TV

Cubamax Travel - My broken tv right from the box

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My broken tv right from the box

Travel Guru - travelagents - Updated October 2026

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