October 2022 present idea; February 2023 commits to idea. Since, only delayed 80 times in…read more2.5-years, every two weeks having to track, chase, check in only to get, personally attacked, repeating excuses, misguided concepts, and lack of focus on the goal that isn't adding up. The only thing adding up is our stress, drama and pure exhaustion from working with Armor! As painful as this is to post, I feel compelled to share my extremely disappointing experience with Armor, a company and family member I trusted with a project close to my heart one that I have dedicated nearly two decades of hard work to reaching this phase. The agreement was to hire Armor Tech / David for $21,000 to manufacture a proprietary product based on my intellectual property, with signed agreements in place. I personally increased the quote by $6,000 - for a final total of $27,000 to support the level of commitment, minimize future disputes, and ensure the project's success by David with a strong starting point. After 23 months of further delays, videos, communications promising us completion by Thanksgiving of 2023, come New Years there was no progress again! - the fear and reality started to creep in that Armor was unable or unwilling to finish this product with us and today we are still without! Despite David, I was shocked, deeply embarrassed by his unprofessional behavior, lack of integrity, and blatant disregard for my team and our damages he has caused us to incur over the past 3 years and what limitations are ahead due to his future damages caused. My faith in Armor, their ethical business practices, initially fueled by their enthusiasm for an "easy" project where "idiots" previously created comparable products, was quickly shattered and never restored. We never thought that we would never see any of our equipment, information, or any deliverables, nor to be given them when asked for them to be returned. No workability or actionable steps by David for a resolution, remediation is extremely deliberate with malicious intent, proving this company can't be trusted!! Nightmare - Stay Away! $58,000 and 2.5 yrs...

I have used Armor Computing in DeKalb a few times for my computer issues. My last experience was…read moreGREAT! Great communication and speedy repair! I am completely satisfied with the work performed and the timing it took to complete the repair!