Scott is the most knowledgeable and trustworthy person you will ever have the privilege of knowing…read more He is no nonsense down to earth. His team is loyal and hardworking. I have been completely satisfied with all the work he has done over the many years

TOP NOTCH SERVICE!! The owner is the nicest man ever! Went out of his way to help me today. His…read moreemployees have also always been pleasant. I won't bring my car anywhere else. HIGHLY recommend this business!

Ty O'Brien Car Care for the complete break job and discovering a different problem that needed to…read morebe addressed. The only place I bring my family's vehicles. A+++ car repair and customer service.

We used O'Brien Car Care for years in Easton. When we went to sell a car that had been serviced…read morethere, we got a big surprise. The CarFax was full of inaccurate information that it claimed was from O'Brien CC. We contacted Bill, and his records agreed with ours. He helped us take on CarFax and get them to fix their mistakes. Bill was so concerned and nice to us when he could have just said "not my problem". O'Brien stands behind their work years later, even when you have moved out of state!

Great service and honest people. The owner Moe is great to…read moredeal with I highly recommend this place.

From the owner: Reliable and Affordable Repair shopread more

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.

We chose Berlin's Garage after reading the many positive reviews and were hopeful that we had…read morefinally found a mechanic who was honest, reasonably priced, and efficient. Unfortunately, our experience was the complete opposite. Our vehicle was kept at the shop for over a month. While I understand that repairs can sometimes take longer than expected, the communication throughout the process was extremely frustrating. We would often receive a call around 4:00 PM with an update about what was being worked on or what additional repairs were supposedly needed. The conversation would frequently end with us being told that the vehicle was "almost done" and that we would receive another call shortly to come pick it up. The problem is that if you are calling a customer at 4:00 PM and telling them the vehicle is almost ready, what exactly are they supposed to do with that information? We were not given a realistic timeframe for when the work would actually be completed, and it made planning for pickup extremely difficult. We were also told on multiple occasions that the vehicle would be ready on a specific day, such as Tuesday. Tuesday would come, and if we didn't reach out ourselves, we often had no idea what was happening with our vehicle. We shouldn't have to repeatedly chase down updates after being given a promised completion date. There were also times when we would call the shop for an update and receive no answer. We would then wait hours for a call back, often without knowing whether we would hear from anyone that day. This made an already frustrating situation even more difficult, especially when we were trying to plan around not having our vehicle. What was especially disappointing was that we chose this shop because the reviews made it sound like the work was both fast and affordable. Unfortunately, we experienced neither. After having our vehicle for more than a month, the final price was essentially comparable to what we could have paid elsewhere. So, despite the extended wait, we did not feel that we received any meaningful savings for choosing this shop. I completely understand that automotive repairs can be unpredictable and that additional issues can be discovered once a vehicle is being worked on. That's not the issue. The issue is the lack of reliable communication, repeatedly missed expectations regarding completion, and the amount of time our vehicle was kept. Based on our experience, I would not recommend Berlin's Garage. The positive reviews were the reason we chose this mechanic, but unfortunately, our experience did not come close to matching them. Customers deserve realistic timelines, proactive communication, and transparency throughout the repair process. --------------------------------------- In response to the business comment: We're simply sharing our experience and speaking our truth, not trying to blame anyone for anything. However, we believe clear communication and realistic timelines are important when dealing with someone's vehicle. We are appreciative of the information and work done on the vehicle, things were bought to our attention that we didn't know needed to be fixed. The last thing we would want is to be stranded or something major happening that could've been avoided. However, in addition to the issues we already mentioned, the truck now does not sound like a 5.7 HEMI should. The day we picked it up, we also had to go purchase Freon, and we discovered that bolts were missing. We also had to take the battery out to reset the stereo. We also want to clarify the timeline. We dropped the truck off on August 2nd, which was a day the shop was not open, and we picked it up on Friday, September 11th. That is over a month. In addition, the owner wasnt even present the day we picked it up, it was a relative of the owner. During the process, you clearly told us that you had to stop working on our truck to work on other vehicles that had been there before ours. We understand that mechanics have other customers, but if you're already booked up, it's important to communicate that upfront rather than give expectations that can't realistically be met. In our opinion, taking on more work than you can reasonably handle only leads to frustration for everyone involved. We also want to clarify that our vehicle was NOT purchased through Facebook Marketplace. It was purchased from an actual dealership. We initially reached out to you through Facebook Marketplace, which is likely where the confusion came from. We're not posting this review to attack anyone. We're sharing our experience so others can make their own informed decision. Based on our experience with the communication, timeline, and issues we encountered with the truck, we would not recommend this mechanic.

Excellent service. I had a flat tire. I was told exactly what they would do and how much it would…read morecost. Unfortunately hey couldn't repair the tire, they showed me a photo of the nail in the tire and gave me some options. I opted to go to the dealership as my car was under warranty. They put the spare for me at no charge. Great people!

From the owner: VIP Tires & Service is Northern New England's leader in all things tires and service. If the dealer…read moredoes it, we do it too. We offer FREE online quotes for tires and service, and you can schedule your appointments online, too. VIP is staffed with ASE Certified Technicians and counter personnel seven days a week - even on Sundays. We back up our low prices with a 200% Low Price Tire Guarantee - If you find a better deal, even a sale price, we don't just match it; we'll beat it and give you back double the difference!

Five star honest mechanic with great troubleshooting skills. Very friendly and professional changed…read moremy brakes and oil in a timely fashion. Highly recommended!

I needed to get my brakes done and this was the best quote I found so I went. It's just one guy so…read moreI thought I'd have to wait forever. He was so nice and honest so I stayed, it was so fast. I changed front and back it took about 3 hours, I'm used to having to leave my car when I get brakes or wait longer. He also checked my tires and fluids and replenished both. He works alone, but thoroughly and meticulously. I definitely recommend this shop, its not in my area but I will make the drive for the quality of service. I can always appreciate a business that makes meeting strangers like catching up with family. As a woman, finding a mechanic is hard. Mike wasn't pushy and encouraged me to take my time with my decision. He noticed some damage to my vehicle (from an accident to my car) Though he does not do body work he gave me tips on how to find the shop that best suits my needs and is best for my vehicle model and type. He was just genuinely kind, I cannot stress enough how "real" he kept it with me. From the time estimate, down to how to best take care of my car. It was like bringing my car to a family member, the job was done and I wasn't given a million other problems I needed to fix. This is a huge deal for me because I brought my car to the dealership concerned about a weird noise and they told me it was a list of things, which turned out to be nothing they listed. He also speaks Cape Verdean Creole.

I stopped by Lou's Custom Exhaust early one morning because I was concerned about the loud noise…read morecoming from my son's car. I suspected it was something related to the exhaust, and the team got me in within about 15 minutes to begin an inspection. They quickly identified two issues, explained everything clearly, and provided a fair, honest quote with no pressure. The repair only took about 40 minutes, and the time went by even faster thanks to the friendly conversation I had with the owner's daughter while I waited. This was only my second visit in the past five years, and I'm happy to say the level of service is just as great as I remembered. Fast, professional, honest, and welcoming--it's easy to see why they've earned such a strong reputation. I highly recommend Lou's Custom Exhaust to anyone looking for quality work and excellent customer service.

GREAT SERVICE & Wonderful job Paul & Stacey & Ryan are fantastic!! Also quality & honest diagnosis…read morefor repairs of the work I needed done & more than fair pricing...great timing, not much waiting..couldn't ask for more & made my morning better with the work done to my car. Will go back if needed in the future & highly recommended!!! Thanks Lou's custom exhaust

They were very accommodating and helpful. Very reasonable prices could not be happierread more

Terrible! Lied about replacing a part and cleaned and reinstalled old part. I know because old…read morepart the brake caliper was painted by me and paint still showed.

If you're anywhere near Brockton and looking for a reliable, honest mom and pop type place to get…read moreyour car fixed, this is the place for you. Have brought my car here twice. They were so quick, so helpful and unbelievably honest. Really went the extra mile and have a customer for life.

From the owner: Our business specializes in making our customers feel like super heros.we provide a range of…read moreautomotive products and services and go beyond your expectations.