Great service. I sat down in the waiting room while the guys were swapping my car battery, and as…read moresoon as I got comfortable, they had finished. Great service!

I was having issues with my car, for no apparent reason it would start shaking. I took it to…read moreanother mechanic prior to this one and they didn't find anything wrong, even the Kia dealership couldn't find anything. The Monday before the storm going up Avon Mountain, I felt the car struggling going up and then it started to shake. I reached the office where I work at and my husband suggested to take it somewhere near the office. I started looking and saw that Village was a few minutes away. I called and was told to bring the car over. After explaining the situation he indicated he might know the issue. I left the car there and went to work. A few hours later he indicated that I needed to replace the spark plugs and ignition cord. My car was ready before my day ended at work, when I drove up Avon Mountain, what a smooth ride going up. I've had no issues ever since, I would definitely recommend Village.

Great team, and their hours are very convenient for those of us who work. They open early, close…read morelate, and are even open on Saturdays and Sundays. Oil changes are a bit pricey without a coupon or special, but every other service I've had has been competitively priced and done correctly. The team is always willing to give a quote over the phone, so don't hesitate to call. The waiting room is large and comfortable, and all of my cars have the lifetime alignment, which has been a great value.

I am extremely displeased with their emissions service. They allow oil changes to be done in the…read moreemissions bay so that the wait for emissions is quite long. This is the 4th attempt to get emissions taken care of due to excessively long waits as well as the internet being down another day. I just now waited for an hour for them to tell me they aren't certified to provide emissions certificates. This is after knowing I was there for emissions and taking my car into the bay. This is unacceptable. They did not offer anything in exchange for my time while knowing full well that they were not certified.

Great, fast, friendly, and extremely fair pricing. I would not hesitate to bring my car back.read more

Travel from out of town, screw in the tire and its dead flat. Limped into this place and the fixed…read moreme right up quickly- tire was plugged/repaired and i was on the road.

Took my car in today for a quick job. Fantastic customer service and great communication from the…read moreteam.

I would not recommend getting your car serviced at this Midas location. My auto was in their garage…read more overnight and after getting my brakes serviced a few weeks later I realized that a radar detector and camera went missing from the storage compartment of my car. I suspected it was stolen from my car from one of their employees while in their garage and custody. I. Spoke with manager and he indicted that they do not have video cameras in their garage bays. However, he promised to look into it and call me back, guess what, he never got back to me. At a minimum please put up a sign instructing customers to not leave valuables when they service your Auto.

LEACH, SCAB, POS, Came out for a $140. Just had a van 20ft off a parking lot stuck in the grass …read more Turned into $1400 the owner cussed out my wife and secretary when they asked why the bill was high. We had to pay the tow then dispute that charge with Capitol One. Thank god we used a credit card. He was going to take our work van hostage. Made several threats to come to my home address because he has a copy of my ID and Credit card.

My SUV needed new brake pads and rotors. Got it changed here back in Nov 2020. By Jun 2021, the…read morefront rotors had warped with the car shuddering everytime you braked and needed to be replaced. Replaced it under warranty. So far so good. But the front rotors warped AGAIN by Aug/Sep. Now I was being told that the brake calipers had to be changed for an additional $1,000. Why didn't they find this as an issue before? Why was my SUV working fine for the first 6 years/50,000+ miles, now having brake/rotor issues every 3-6 months? I didn't get the impression they knew what they were doing. I went back to the dealership and got it fixed right. I tried to save some $$$ but it ended up costing me a whole lot more (and the dealer found no issues with the calipers, just the brake pads).

Prompt and thorough service, timely and friendly. Great customer service…read more Manager Ben was incredible, professional, and candid. Highly recommend!!!

Ran over a piece of metal Sunday and dropped the car off at Town Fair Avon last night. I called…read moretoday and they hadn't looked at it yet. Got a voicemail an hour later from Ian......the message said the tire would need to be replaced and a new one was $366 but there was a rebate for $80. I told him to replace the tire and once again asked for the total cost. Once again he ran down the charges and mentioned the $80 rebate. I told him to go ahead and replace it. Went in to pick it up today and was told the total charge for one tire installed was $399.80. When I questioned the cost he told me that the $80 rebate was for four tires not one. He said the gentlemen who I spoke to was gone for the day and I was WRONG about the $80. I paid and took my receipt and walked out. On the way out the gentlemen loudly said "YOUR WELCOME" . My words of advice......get everything in writing with these guys. No need for me......I won't be back.

The workers at this Avon location are always so kind. They get the job done quick and are great…read moreabout letting you know of any future services you might need. This store is owned by a local Simsbury family! Support Local!

Super quick stop for emissions testing ($20). They got me in right away even though I didn't have…read morean appointment. Staff was helpful and friendly and had me on my way in no time. If I need an oil change I will plan to come here as well!

I've been to a lot of different places for oil changes over the years…read more Some have had bigger and nicer waiting areas. Not here. Some have had a coffee station. Nope. Some have had vending machines. Nope Some have had TV sets to entertain you. Nope Some places can schedule your oil change with an appointment (not here). Now maybe you perceive all of those facts as a negative, and if you do you will probably be surprised by exactly how much I loved my experience here today. Where do I start? How about with John - the ultra-friendly and polite owner who will treat you respectfully and must have a PhD in Customer Service. This guy was amazing. How about the music system -I heard one great Beatle song after another while I waited for my oil change. But best of all, how about Olive, the House Labradoodle who will hang out with you in the waiting area and will melt your heart away. She would make one helluva stupendous therapy dog, For all of these reasons (and the very fair price) I will look you straight in the eye and tell you this was one of the best and most enjoyable oil changes I have ever experienced.

Although service was quick and efficient, the price for an oil change was $20 more expensive than…read morethe price on their website. Also, a courtesy vacuuming (also on website) is no longer offered.

I'm new to the area and the cold weather was triggering my tire sensor pressure. The guys here…read morechecked my pressure, filled, reset my sensor, and also checked my spare. And for no charge just a courtesy visit. They were so nice and helpful, and have earned a loyal customer!

I have taken my car to M&M two or three times now. Jason and his team are the best. They are honest…read moreand charge a fair price. They saved me hundreds of dollars for work that a dealership recently said I needed. One of the 'repairs' wasn't even necessary. In this day and age, I truly appreciate an auto repair shop that has expertise AND integrity.