Salomon and crew installed new sprinkler system for me as well as doing some repairs. They were…read morevery efficient, courteous and reasonably priced.

All good! On time (actually 10 minutes early which is great). Travis took appropriate amount of…read moretime in auditing our irrigation system. Listened to my requests and implemented those request. Took time to teach me about issues found and possible causes and implemented solutions. Cost was fair for all that was completed and all that I learned. We recommeded him to our neighbor who booked a session with him next week.

I was impressed with Dennis, the owner, because he not only listened to my thoughts but was quick…read moreto offer ideas for improving all the damages in the yard due to Hellene. He charged extra for dirt to fill all the holes & level off the area before laying sod. However, the leveling never happened because the work crew did not follow thru & the sod was laid over the rough terrain. When I made him aware, a few weeks later, he marked the areas & promised to fix all of them. About 6 weeks later nothing has been done & he will not return my calls. So BUYER BEWARE!! I have grass but the yard is a HAZARD to walk in because of the many holes & low places.

I found Heads Up to be the best of the several irrigation service companies that I called. They…read moreanswered my weekend text right away. They actually came on my scheduled day a little early. The first two companies that I had scheduled three times each did not come or even call for follow up after their third missed appointment. My provider worked quickly and did well doing first time adjustment to the front and back yards. He found and repaired a broken supply line. My cost was $140 for everything the companies that never showed both had a base fee of $150 and said they might not even start work on the first visit. So the service and phone calls were superior. The work was excellent and done in a timely manner. I will use them again.

We had new sod put down by another contractor and they damaged our Valves to the sprinkler system…read more I was concerned, with the hot weather, the sod would die. I called Heads Up Irrigation SC and spoke to Kim. They were extremely busy, but they managed to juggle their schedule to help me out. Chris, the owner came out personally because his service manager was off that day. Chris diagnosed the problem quickly. Replaced the Valve and had everything up and running. They are Aces in my book. I will only use them for any irrigation work at my home. If you want an irrigation system or have work done on one, call them. You will be more than satisfied.

Zone 1 installed sod and a sprinkler system for us. I could not be more pleased! They were friendly…read moreand professional and turned our pool area into the oasis we had dreamed of. I highly recommend them!

i called around 10 in the morning, on Saturday and the service tech arrived before 12…read more he replaced the broken parts, explained everything he was doing and did it while I watched. when he finished, he walked around and adjusted the sprinklers. After all, fence boards don't need watering. The customer service agent was very pleasant. Best money I have spent.

Unfortunately I have to agree with the other 1 star reviews. I set up an appointment with Amanda,…read morethe designer assigned to work with me, for December 4th. Everything seemed to go very well. She informed us that she would have the estimate before Christmas. The company had work in the same neighborhood where I am building and I spoke with them and was pleased with their work and their responses. Comes the week of December 16th I call to verify we will still get the quote. I spoke with Jordan (again from the office) and she informed me that Monday the 23 would be the latest but she may make it by Friday. Needless to say I didn't receive it. I called on the 26th and asked about it and again Jordan said it will be soon but, "her designs are a lot more time consuming and cannot be rushed. Considering our contractor's designs and the holiday season, she is backed up in that department." From my perspective, their designer must be challenged with time management and the communication from the company to the customer could use some work. I waited until near the end of today (January 3) and called again. I spoke with Jordan and there was no reason just having to wait. I said you do not need to wait any longer as I will not consider your quote. I asked to speak with someone there and was told (paraphrasing) "I don't think I should be giving you any additional information. Have a nice day. goodbye." I was and continue to be unemotional. I wanted to pass on my experience and speak with them, Instead, I ended up writing another google review. There field workers may be great. The finished product may be great. However, I already know their communication is challenging. Their time management is questionable. When You are about to spend what I consider to be a large amount of money, I want better odds. For anyone re4adin this, how will this company get better if they do not get the opportunity to see what they put their potential customers through, Perhaps Jordan is one of the owners. I look at this as a good thing. I avoided spending my hard earned money on a company that apparently will not allow their frustrated prospective customer to speak with anyone in management. Good luck.

To start, I'm a retired owner of an engineering land surveying company with little experience in…read morelandscaping design. I had an erosion problem in a very small back yard and drew up a plan for extensive retaining walls and regrading to give my dogs a place to get their needed exercise without tearing up my lawn. I had prior satisfactory experience with the Rock Creek group and they were my first call. Their quote for the work was a bit salty, but I had faith that the quality of workmanship of this company would be well worth the cost. What I got was a spectacular final product. They knew how to tweak my plan, after consultation with me, to best fit the surrounding landscape. They did a fantastic job in keeping with my grading plan. They were very careful to not damage my existing lawn with their many front-end loader trips, the crew worked diligently, and despite a language barrier, were interested in hearing my minor concerns during the entire process. Thanks to Manse and Jack Jolly, Brandon, Roberto, Alejandro, Victor, Ignacio, and Francisco for their hard work and diligence for making my plan come to life in a spectacular result. Special thanks to Taylor Lefler for responding to all of my calls and generally keeping the project on track. I highly recommend this company.

Thy have no sense of urgency or care, takes a month for them to get out and check your systemread more

Worst company experience. Complete highway robbery! I had one sprinkler head that needed fixing…read moreand it ended up being 900.00. I had such a bad experience with this company that when I saw them at a neighbor's house I stopped my car and got out and warned the little lady. They winterized my system and come spring I had to hire another company to come turn it on and they found that the Water Elf had removed the wires to my sprinkler box.

Very professional, they did great work in minimal amount of time. Communication was A+ and cleaned…read moreup nicely after they finished. Love our new yard!

When we purchased two puppies (brothers), they proceeded to ruin our backyard within less than a…read moreyear, with digging, and racing around playing in the once sodded grassy area. It killed the grass and made for a very dirty, muddy when wet, area where the grass used to be. We researched and found Southern Artificial Turf. They came out within a few days, explained the process, measured our area, and called back with a quote. Within less than a week, our backyard was supreme!! Our deck is now free of dirt, the puppies are cleaner, and they can race and play without damaging the turf area. We are beyond pleased!!! And would recommend them to anyone. They were very professional and hard working.