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    CSR Marine

    3.1 (14 reviews)
    Open 8:00 am - 5:00 pm

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    Services - CSR Marine

    Boat repair

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    Lakeside Boat Service

    Lakeside Boat Service

    (23 reviews)

    Interbay

    Finding a good mobile mechanic that will work on stern drives is difficult in this area. Most of…read morethe greats are retired as this technology is getting long in the tooth. I was very pleased to find Lakeside Boat would visit my marina and work on my motor. The scheduling was hard to get done though - I was ready to find another mechanic before we started. Once the work was on the schedule, I felt good - going to get some maintenance (tune up/oil change) and have my manifolds replaced as they were getting on 5 years (routine to change them on that interval). Josh sent me a bill for parts estimated - and I know that that will vary to some degree once the work starts. Paid it right away because I wanted to get the boat in tip top again. During the day of the service, I got a call - a part was not anticipated, and it would add $900 to the bill. Ok. At that point, I'm kind of committed so I said OK. I didn't realize I was going to pay shop labor rate for Josh to drive to Kent to pick up those parts and then drive them to Edmonds. That added $1000 to the bill for delivery and then Josh waiting around. At the end of the day, I got the call that the boat was done - and because it would not start (it had been running for me reliably until then) another part was needed. Again, at that point I'm committed. Got the final bill via the online portal - and paid it right away even though I was at that point in total sticker shock. The total price came in over $5,000. I had questions. I finally got Josh on the phone - he's disappointed, I'm disappointed - because I've had mobile work done on my boat for years and years - and never had this feeling that I got fleeced. After the phone call... I still feel like I got fleeced. I inspected the work - it looks solid. They have a good mechanic. I question the business ethic however. Still waiting for an itemized bill.

    I held off on writing this review as I was waiting to see how management was going to handle damage…read morethat was done to my boat while in their care over the winter. Unfortunately, they didn't think they were responsible for the damage so with that, I couldn't discourage using Lakeside enough. I dropped my boat off for winter storage and picked my boat up approximately 6 months later in the spring. When I picked up, I wasn't able to hook up the trailer because of damage to the trailer tongue coupler. After giving the boat a thorough check, it was noted that a hole was punched through on the forward end of the outboard engine cowling and there was damage to the back end of the boat. After lifting up the seats to access the underseat storage (pontoon boat with bench seating), every compartment was soaked and had standing water. The operations manager claimed it was because I dropped it off in November. Even though I paid over $3K for indoor winter storage, they blamed it on me for the time of year I dropped off the boat. I eventually found out that the boat was transported in the winter months with no cover on from Kent to Lake Stevens and then later from Lake Stevens to Fisherman's terminal area (about 90 miles in total) to their new shop. When pressed about who did the transportation, I was told, "by friends paying them in pizza and beer". Upon getting the boat in the water, I discovered that the starboard speakers on the boat were not working. Once again, none of these issues existed prior to or on the day of dropping off the boat to them. Lakeside was unwilling to take any responsibility for these issues so hopefully trying to save anyone else a headache by using them for future boat storage.

    CSR Marine - boatrepair - Updated May 2026

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