Always consistent and respectful. So thankful that they exist. Gas money be a calling.

Depending on time of day can be really busy been trying to go in earlier seems to help not as long wait times

As a new donor the staff were welcoming and professional. The first visit takes several hours but this was accurately disclosed. The facility is clean and sterile technique is in place. As far as a needle being inserted, all technicians to date have been very good at the venipuncture with negligible prick. It is a satisfying way to donate a much needed commodity and to be be reimbursed as well. read more

They caused me to be deferred for 60 days on my second new donor donation. When I come back in I find out they are not going to honor my last 3 new donor amounts to the tune of approximately 300 dollars. I would have put negative 5 stars if possible. read more

As a new plasma donor, my experience so far has been pretty good. Every time I have gone in, all staff is super nice and friendly. I feel safe and comfortable and would recommend this place to others! read more

This is a great location even if the line can get a bit long sometimes! They dont have a reservation or appointment system so it's a real hit or miss depending on when you get there as its first come and first serve! Their technicians experience a lot of turnover so the skills of the staff vary from visit to visit but i never feel in danger there. The payouts as industry average and sometimes they run some promos here and there to entice donations - it really just depends on the month! read more

The system for getting donors back to the chairs is way to long and could most definitely be more efficient. There was no seating until you reached your donation chair. Stood for more than hour each time. read more

Friendly staff! Very clean. It's a busy location but they move people through pretty quickly! Cool on a hot day.

I went here for my "new donor" visit last week and I was blown away by their staff. Every single person I met was extremely helpful, kind, patient, and very accommodating to any needs or concerns I had. I would recommend this location to ANYONE seeking to donate plasma, especially new donors. During the donating part of the process, I began to feel nervous and uneasy due to personal reasons, but fortunately the staff working at that time chose to use humor & good conversation to distract me from the discomfort I felt at the time. THANK YOU SO MUCH I will be back very soon! read more

Very nice staff, the whole place us very clean and they do their best to make you comfortable. Great pay as well.

Nice staff but lines are long outside of business hours. Helps with grocery and beer money for a cause.

I was a returning donor after a 2 year break and the process from start until I walked out of the door took a little over 2 hours and I had prepared, hoping to be out of there within 4. The staff was amazing and I really appreciated how fast the entire process took. read more

I had a good experience at CSL. They made sure my screening process went and they did what they could through my process of donating plasma to make me feel comfortable. read more

Once the initial communication was made to me about the new donation process, it moved much quicker. Super friendly staff, very clean! The waiting room could be organized better and it seems a number ticket would work better. Will be back! read more

I was nervous at first but the personal made everything smooth and painless as possible. Great way to earn $$ and save lives at the same time! read more

The staff is friendly, and the location is clean. These are requirements for me to donate, so I am grateful for this. I really enjoy the app and the ability to see the best times to go! read more

CSL Plasma has always been great and I'm glad for the updated compensations and bonuses they have implemented since the Covid-19 pandemic. Thank you to them! I would recommend them for people to try. read more

I interacted with a mixture of friendly and unfriendly staff but most of them were kind and seemed to know what they were doing. I got sick during my first donation and they were very helpful and made me feel as at ease as possible. Usually a long wait but I think they're as understaffed as most companies are these days. read more

Brandy who is supposedly a "supervisor" at this donation center, chose to use profanity at mr & treat me like I'm uneducated. I do not suggest anyone deal with her at this donation center & i will be contacting their upper management to deal with this further. read more

I donated about 4 years ago and since times are tough decided to go back. Of course I had to resign up as a new client And I new it was going to take a long time just like before except this time the experience was better, I felt like there was a lot more organization and the nurses paid more attention to you. I did not have to wait as long and the process was relatively painless. Overall I had a pretty good experience the second time around. read more

The facilities are clean and the staff are courteous, kind, and efficient. I'd say the only drawback is the wait; I always have to wait in line for approximately an hour to get started. But overall, good facility! read more

I am a first time plasma donor. I went to the csl plasma in hillsboro off tv highway. The whole process took me 3 hrs as it was my first time donating. Over all, i feel they did a thorough job and the process was smooth. They ask you health questions, have you watch a video, do a physical, input your info into the computer and lastly have u begin donating. I appreciate that i can speed up the process next time with the app. To actually donate only took me 49 mins and i had to donate the largest amount. Process was painless and smooth. My 1st donation was a success and i will definitely return. Staff was friendly and there to help. read more

Always a great experience whenever donating! The staff are super sweet and attentive so you know you're in good hands!

fast, good people I enjoy every time I come in to help save lives. everything was taken customers service is spectacular. Keep up the great work! read more

Nice staff. Clean facility. Doctors are kind. Try to get in early to skip lines and make sure look look at charts for when they're busy.

This place sucks I wouldn't recommend anyone to displace their attitude is awful and they always give you problems

The facility is large with plenty of parking. Staff is professional and friendly. There's monthly drawings and incentives too. Wait times vary depending on which day you donate. There's also a security guard on duty. read more

Great staff and a good way to make money on the side if you need to. First time donating may take a while but after that if you're lucky it should only be an hour or two for a good amount of money. read more

This CSL seems to be run very well! On my first donation they explained the process and made sure to let me know what the typical wait time is and it's been accurate ever since. The staff is friendly and knowledgeable and are quick to get you in and out when they're not understaffed. Definitely recommend this location for those seeking a little extra money read more

Hi I won't say my name but I think the plasma center in Southport land maine is discrimination people who is trying to give plasma I explain to them that my pulse my blood pressure does not work on their machine they would have to do it manually well they are in stated that we don't do manual only machines not everybody body works with the machines I think it's unfair that they won't do your pulse manual so you could donate blood or plasma in my opinion I think it's discrimination not fair how long does it take for you guys to do a manual pulse you guys are a RN Emmanuel pulse is better than a machine taking your pulse I was a CNA and med tech and I always did pulse manual on my patience because the machines do not read the right reading I think you guys need to read look at your regulations and maybe start doing a manual pulse on people who does not work on the machines that takes your pulse and it's not fair to the people that are traveling to try to donate plasma for people who needs it and you're turning us away because of the machine stating that our pause is too high and assess patients told you that the machine does not work on me and you have to do it manually and you turned me down to get plasma you guys are so sad to do this to us or to me you guys need to look into doing manual poles on people and it's not hard to do good luck I will not give you guys good reviews because you can't give me a manual Paul's it would take you 10 minutes not even maybe five minutes when you do manual pulse on me it reads in the 90s when you're doing the machine on me my pulse rate is 112 or 102 and I told you guys several times that the machine does not take my pulse right so why can you not take a manual pulse where you're a nurse you need to look into your facility and maybe have a meeting about taking manual pulses on people just remember all machines don't work on some people and it does not work on me when I go to my doctors office they have to do everything manually to me is discrimination what you guys are doing for me to donate plasma good luck you are somebody that could donate plasma to somebody that probably needs it a lot and you were very rude about it the nurse that did my manual Paul's The first time my pulse was in the 90s and it was fine and for you to tell me that you're going to talk to him because he cannot do manual pulse shame on you because he is an awesome nurse to do that because he cares about people who needs plasma and you the nurse that did my blood pressure and my pulse shame on you for not taking it manual where you are a RN SO SAD SHAM ON YOU one more thing I wish I new who was in charge of your plasma center read more

It was clean and quick machines, but not a fan of the walk in policy vs timed appointments.

Been coming here for many yr,s I like the staff they are nice and helpful when u need a question answered

Great 1st experience! Professional, knowledgeable & caring. They really made sure all went well.

Staff member Kaylee and Tammi are rude and unprofessional. When I addressed Tammi being rude with me her boss Kaylee said it's not a big deal and it is read more

I have 7 donations to get the promo. They are supposed to screen you blood for the covid anti bodies after your 6 donation, never did mine. Been 2 weeks read more

The staff are always friendly and helpful! I continue to come to this business as opposed to plasma centers closer to me just because of how wonderful the staff are. read more

Came for my first time donating in a long time, the new donor process was quick and easy, very easy to follow and the medical screening as well. Today I've come back for my second donation. read more

Very friendly and helpful staff. Clean facilities. Medical staff was very professional. My first appointment took longer than I expected due to unexpected problems with other doners. (Which they had no control over, staff apologized for the wait). That's the reason for 4 stars instead of 5 stars. Overall, I had a good experience, and I am going back. read more

The first time it takes a couple hours to get through the process and actually see if you can donate. But after the first time it's a lot faster. The feeling of donating is awesome and some of the staff will talk to you and make you feel comfortable. read more

The location is clean and welcoming. The staff very friendly and experienced. I got all my questions answered and any fears I had were definitely calmed. I'm going back for sure. read more