The staff here have always been very nice to me. The last time I donated, a staff member that was…read morefairly new was assigned to me. I don't have very good veins, so this made me kind of nervous, but under careful instruction of a senior staff member, she did great.

The staff is great and always professional. The facilities are always clean and orderly…read more From the front desk personnel, to the last one who sees me out, the whole group is wonderful!

The staff is trying to improve Stephanie has definitely been great, been coming here for over 3…read moreyears and it's still a few minor things that could be improved with some of the old staff starting with the twins both are very rude and have no problem showing you how rude they can be.

These people don't care about their customers People playing…read moretheir music on their cell phones out loud employees do nothing I wonder how they stay in business

This place was decent back in early 2024. The staff used to be careful with your veins, even if the…read morewait times were horrendous. However, the quality of care has plummeted. The staff has become increasingly incompetent, with inexperienced technicians who jab your arm blindly. When they fail to get a proper flow, they simply blame it on the donor having 'bad veins.' I returned today after recovering from the flu, only to have two inexperienced techs repeatedly probe my vein. Even when the machine alerted them of a poor flow, their only solution was to jab me further. I eventually had to refuse when they tried to move to my left arm. To make matters worse, they seem to have changed their pay structure. Compensation used to be for your time, but now it seems to be based solely on the volume collected. Last year, a technician blew my vein and caused a severe hematoma (see attached pictures). You're better off doing DoorDash than letting these 'pretend' technicians play with your health.

This is the worst plasma donation place in Champaign IL. They talk way more than they work. There…read moresystem is so messed up. It takes you hours to get through the line. There is not one person at this location that give a damn about their job. There are long periods between screens because they lazy person sitting down have to hard of a job. They need to fire to management again and start over. I would not recommend this place to a test animal. It really is this bad. I do not recommend this place to even try. Very bad business control in here. They do what they want when they want and don't care about the donors.

best center in Springfield and the manger was really good at her job, If you are a new donor I…read moreprefer you go to ked,

From the owner: At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized…read morecenter focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

First off. Staff is super friendly and efficient. BUT understaffed. There is usually 3 people…read morethere at least. This time, there were 2 people working in the whole place. 9 people in vitals line and more already done with vitals waiting to be stuck. Utter ridiculousness. How can you staff 2 people?! Ridiculous!!! Some people depend on this money to make ends meet. ​

They have 5 stations and only 1 employee working 1 station every single time I come up here, and…read moremost of the time that employee isn't even at their station, so they have several people in line waiting to be helped. it takes way too long just to donate, slowest out of any establishment in Springfield.

Ive been patronizing Keds for a little over a year. Donations are always smooth, the wait times are…read moremore often than not, short. The staff is prompt, courteous and pleasantly engaging. The facility is always clean as well. I would highly recommend anyone considering donating, to come to KedPlasma.

I'm currently sitting between a gentleman with a dog and a less gentle-man playing the worst edm…read moreI've ever heard through the speaker of his phone... I once answered the phone when my wife called me and the staff jumped on me like flies on feces, but apparently these other two are acceptabl... ok...

As far as blood donation locations go, this place is A-OK. It's only open on Mondays from around…read more2:00 - 6:30 and Saturdays from 7:30 - 11:30 a.m. When you enter the front door, you will need to take the elevator downstairs; donation center is on the right. For all you "double red" donators, you should call ahead to see if the machine is going to be there on the day that you want to give. I was talking to one of the employees the last time I donated and it sounds like it's hard to predict when that option will be available. For those of you yelping blood donation options, I hope this was useful.