Awesome service ! JoAnn took the time to explain my coverage and made sure that I received the…read morecorrect amount of insurance necessary to take care of all my future concerns. Her kindness and people skills are an asset to your company. I have 2 companies policy with her and will refer all of my business professionals to her. It's not just about selling a policy with her, it was about building a professional relationship and that's very impressive.

Awesome Lady to work with JoAnn is always available to assist with questions or concerns, I am…read moregrateful to know her. Professional patient and kind. She knows her stuff. Rebecca C.

I was overwhelmed by the various insurance options out there...but GIBBS insurance agency helped me…read morenavigate through it. I was a walk-in and Isela greeted me with a warm hug. I immediately felt comfortable and at ease. I made an appointment with Steve. He spent a tremendous amount of time and walked me through every step to make sure that my health, home and auto insurance was the best it could ever be!! I'm so grateful to have found them. Go see them you will be so happy you did.

As anyone that follows my reviews knows that it's rare that I give a good one and even rarer a five…read morestar review. After (and still) having Steve handle my companies health insurance for the last few years I'm ready to write a review. As with most people dealing with an insurance company it's a big pain in the rare and our experiences are no exception. After about a year of Steve asking me to allow him to take care of issues that come up with the insurance company and that I should trust him to take care of it. Again after a year of going in circles with Blue Shield I was so discouraged I said OK YOU HANDLE IT! He did, he has and he still is. I'm sleeping better and now when I can't get Blue Shield to process my prescription medications correctly I just send Steve an email and he takes care of it. The best thing about it doesn't cost me or my company anything for him to resolve these issues for us. I'm so impressed with him I've recommended him to others and they all have high praise for him. By the way I can be a big pain in the, well you know where and Bruce handles everything with cool professionalism and resolves problems. So when you get done beating your head against the wall because of your agent or insurance company call Steve.

This is one of the most amazing companies to work with! Other companies would provide quick…read moreanswers to my questions, but Access Health actually researched and double-checked with specific insurance companies so that they could provide true, bonafide answers. Joy, Adam, Mackenzie, and Whitney are courteous, prompt, resourceful, thorough, super knowledgeable, and meticulous, always respecting my time. They are truly dedicated to finding the best overall insurance plans in terms of benefits and cost. And, they handle any changes I wish to make to our policy with grace and ease. So happy to have found this company. I wish I had found them years ago! Highly recommend!

Cynthia from AccessHealth has been our family's agent for years and I can confidently say that it…read morewould have been absolutely impossible to navigate the system without her. I'm not sure how other people do it but without her I don't see how getting and keeping health insurance in California is actually possible. We had so many problems with CoveredCalifornia over the years losing coverage due to computer glitches and our various plans over the years that without having Cynthia as our advocate it just wouldn't have been possible. Even if you are just getting a plan on CoveredCA it's in your best interest to have Cynthia and Access Health manage that for you, it doesn't cost you anything extra, and sadly I don't think they make much from it themselves, so there is no reason not to do it in my opinion.

Jennifer Ellis and her team are a veteran family owned agency (Hoo yah, Navy!) known for…read moreexceptional customer service, decades of insurance experience, and a deep understanding of California's challenging insurance market. Their team is highly trained in complex insurance matters and takes the time to understand each customer's unique situation. Rather than simply selling a policy, they conduct a thorough review of each client's insurance portfolio, identify every available discount, and develop strategies to help minimize insurance costs while maximizing protection and long term value. If you are a California homeowner dealing with wildfire concerns, nonrenewal issues, or a difficult property to insure, Jennifer Ellis and her team are an outstanding resource. Their knowledge of California homeowners insurance and the evolving insurance marketplace can make a real difference. I strongly recommend Jennifer Ellis and her team to anyone looking for experienced professionals who genuinely care about protecting their clients and providing exceptional service.

Jennifer Ellis is an amazing professional who truly cares about her clients. She is knowledgeable,…read morecompassionate and always willing to go above and beyond to make sure her clients feel supported and taken care of. It's clear that she genuinely cares about the people she works with, and I highly recommend her for all your insurance needs!

We were with this company for several years. We had home and renters insurance. Everything was…read morefine, until rates went up in California. In 2024, our home insurance was cancelled and we thought Paula Meeks (agent) would take care of us, as usual, and find us coverage. Granted, California made it tonight for its citizens, but, we thought our insurance agent could take of us. Our coverage would stop in November 2024, we called Paula and she said she would take care of everything. She claimed that we were covered by 'travelers insurance. We thought everything was fine until, our mortgage lender sent us notice that we were not covered. It was December 2025 when we were notified. We called Paula and she claimed that she would take care of it.... To make a long story short....she lied. Then would not answer our calls. Our mortgage company then charged us with their own home insurance and we were charged $700 for Paula deceitful handling of our insurance. We decided to visit her home office, only to find out that Gateway Insurance renting a desk space in another office. It was a desk that she rarely sat at. We felt conned. Beware, do not use Gateway Insurance, Paula Meeks......a rented desk within another business.

So Paula has been taking care of me for awhile now I can't even put into words how much she's…read morehelped me always so sweet and knows the industry like the back of her hand and is always on your side. I always refer friends and family because she always delivers she's freakin awesome person friend and mom !

We suspected the limits in our homeowner policy were too low to cover our losses in the event of a…read moredisaster, so we requested a revised quote from our insurance agent. When that person never returned our call, I asked to speak to a different agent at Alta Vista Insurance Agency. Dawn Grant was exceptionally helpful. She clearly explained some complex insurance concepts, including the history behind them. She also confirmed that our limits appeared to be below industry standard and suggested some that our carrier was likely to approve. She then requested a revised quote from our carrier, including the option of increasing our deductible to help offset the increased cost. The carrier approved the request. And, to our surprise, increasing the deductible more than offset the cost to increase our coverage limits, and our total annual premium dropped nearly $100 a year. Since we'd already paid our premium for the year, the carrier automatically refunded the difference to our credit card. This whole process took less than two weeks, and most of the process was handled online. I highly recommend Dawn and hope to have her help us if we have other issues.

I came to Alta Vista seeking help on navigating the world of non-resident property insurance. Seth…read moredid a great job of listening to my unique situation, respecting my needs, and finding a solution that worked. Highly recommend - you are in great hands with Alta Vista!

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.

My review is not addressing the whole State Farm Insurance Company. I direct my comments to a…read moreparticular agent, Ryan Waggener of 2710 Locker Ave. Carlsbad California. However, it would be unfortunate if his treatment of customers would be tolerated by a reputable company like State Farm. As a matter of fact, his insulting behavior, the only reason forit me to cancel my insurance policy with State Farm without caring if I had to pay more to another company. Following is what I found unbelievable in treatment of a customer by an insurance agent. The office had recorded my mileage on the car something like 24,000 miles (even now my mileage is less than 10,000) and annual driving mileage as something like 12,000, which in fact it is less than 5,000). When I asked him where he got those numbers from, he said he did know and did not care. And was not happy for me to take the car to his office so he could see the number or even to receive a picture of my odometer. Instead, he asked me to gather a number of documents from places that I have repaired my car (My car was a new Tesla and had never been repaired before). And when I responded that his request was not appropriate, he responded: his direct quote: "I am wasting my time with you" and hung up. I was stunned and extremely angry. Never had seen anybody talking to a customer like that. One can imagine the level of my anger from the fact that even after four months (I waited to see if I could digest such a response) I am still angry and that is why I am writing this review. At the end, the anger is not the only reason I write this review. I believe the company should be informed of this type of behavior. I was a customer for the past 40 years, and this made me to leave State Farm.

Zach Hefner has the best customer service period. His attention to detail was excellent and he…read morereally took time to address my needs. He treated me with top notch respect and wasn't too pushy. I would recommend him to anyone.