From the moment I messaged them for a quote to them finishing the service, they were top-notch all…read moreof the way around. They responded immediately, were there the next day to provide a quote, and arrived early to get the work done. Gutters were our priority....but the windows are the real difference-maker.

Requested gutter cleaning for my 3 story house. GQ was out within 24 hours to provide an in person…read morequote. We talked about doing either partial or full house cleaning since a number of gutters appeared to be ok. In the end, since it was my first time, I went for the whole house to learn where future trouble spots would be and come up with a plan for future cleanings. The service was priced fairly and completed within the week. Work was done quickly and efficiently. I did notice one small issue a few days after service and the owner came back out to resolve it as soon as I contacted him. Overall, I'm very satisfied with the price, quality and speed of Genuine Quality Services.

I received a response to my request and responded with several dates to meet to get an estimate for…read morethe job. I didn't hear back.

From the owner: Spring is just around the corner, so it's time to let the sunshine in! Now's the perfect time to…read moreget on our window cleaning schedule to freshen up your space and enjoy crystal views. Don't wait until the last minute, book your appointment today to receive 50$ off any cleaning and 100$ off any full-service package!

We got our exterior windows cleaned today and they are absolutely sparkling!…read more I appreciated how the team followed up, since some time passed between when I first asked for a quote and when I booked. They stayed top of mind and that's what ended up making the difference! The team member arrived behind the provided schedule, but wasn't a problem. Their details noted that nobody needed to be home so I was working in the basement, and didn't hear them ring the doorbell. I didn't realize they needed to come in to take the screens off! It appeared the person didn't get my phone number, so poor guy had to wait until I noticed the ring camera notification to be let in. It would be great to have the onsite team member get our contact info. He was quick, efficient and professional - and the windows look amazing! We were long overdue and now are excited to be able to clearly see out. Makes the house feel so clean!

This company has been doing my lights for a few years. Service isn't always great but it is…read moreadequate and Ive had lights for the holidays. They have traditionally been more cost effective than some competitors. This year they started the job and came back with a price hike to finish the job which was nearly a thousand more to do the job. They are no longer cost effective. When I balked at the change of life quote (remember they have been doing it for a few years) they immediately sent me invoices for work to date in email and text and followed it up just days later with a second invoice. I guess billing is more important than customer service. Had they only been as diligent with customer service I might not be writing this

I originally gave this business a one star review. Their services (cleaning rooftop dryer vents)…read morewas contracted through our townhome association management company (Network Management Daniel Gay property manager.) I requested our property manager to have WOH come back and clean up excessive lint on my and my neighbor's roof. Property manager reported he could not "get a hold of anyone" at the company. I finally called the company directly and spoke to Ann/Anna? and left a message for the owner to call me. That phone call to the company was answered on the second ring. So I might conclude the property manager at my association never made an attempt to contact WOH. After no response to my phone call directly to the business, I wrote my original YELP review. Truth be told, owner of WOH states he was never contacted by the management company. NOT SURPRISED BY THAT! I saw the owner posted a note on my original Yelp review yesterday. We have now spoken by phone and he has committed to make things right. Thank you Eric for the follow up . Messages do sometimes get missed. Thank you for your response and sorry that our management company may not have been truthful about having made the follow up request.

Windows of Hope did a wonderful job cleaning our windows. They worked with our difficult schedule…read moreand were very kind when things were chaotic on our end (wedding planning). Their technician, Natalie, came out and did excellent work. She was faster than expected, figured out several broken/stuck windows or screens, and had the office adjust our pricing when she realized we had less storm windows than they knew when giving us a quote. Talk about great value and ethical business practices! We would use WOH again, and would absolutely request Natalie!

They were super professional and excellent communicators. They did a great job in a timely manner…read more I'm so glad we found them.

Evan from Squeegee called and stated he was running ahead of schedule & asked if ok to arrive…read moreearly; of course I was happy to agree. We sat down and talked about the cleaning process he goes through as a one person crew..I was honestly expecting two people- one for inside and one outside. He worked efficiently and pointed out a few things we had not noticed like a window with a broken seal & that some windows had a dark residue from burning candles. Happy with the cleaning he did per service request & believe money well spent! Sure beats going up and down a ladder.

These guys provide real quality service. Very professional. I will use their service again.read more

We want to give a big thank you to Cathy. She was our very first customer, and this is what she had…read moreto say about our services! We look forward to servicing more of our neighbors here in our lovely home state of Minnesota this season. We hope to see you soon!

Good communication, minimal wait to get the project complete, and fair pricing. They missed a spot…read moreand quickly returned to complete the job. Very thorough.

From the owner: At Pure Touch Home Services, we don’t just clean — we restore the shine to your home or business…read more Our team brings unmatched attention to detail, top-of-the-line equipment, and a customer-first mindset to every job. Whether it’s crystal-clear windows or a spotless driveway, we treat your property like it’s our own. Here’s what sets us apart: Streak-Free Guarantee – We don’t leave until your windows are sparkling. Eco-Friendly Solutions – Powerful results, safe for your home and the environment. Reliable, On-Time Service – No waiting, no guessing — just dependable scheduling. Licensed & Insured – Peace of mind with every wash. Satisfaction First – If you're not happy, we’re not done. Let us show you the difference a professional clean can make.