The drivers for the most part are very nice and welcoming. A few that are grumpy here and there…read more The only thing I wish that could be changed is if the bus is full, the app some how tell that or have it on the front of the bus so we're not waiting around for a bus that is full and drives right passed the stop. The seats also are so small and squished together.

I was downy ocean for the 2023 oceans calling festival. The condo we stayed at is on 90th so we had…read morea nearby bus stop. Or was off season but they made accommodations for extra buses due to the festival. The first day, Friday, was rough. It took a few tries to get a bus to the boardwalk. We lucked out on the way home because we left before the last artist. But I heard that others were stuck for hours trying to get home. Well I guess the beach bus took the feedback seriously because on Saturday and Sunday, everything was smooth sailing. We got in a bus to the boardwalk immediately and even got to sit. And on the way home we had no issues. Even with the less than ideal situation on Friday, they more than made up for it Saturday and Sunday. And our bus drivers were all so friendly! For a $4 all day pass, I was impressed!

Used for a bacherlotte weekend July 25 and the bus had NO air conditioning. Was told two days…read morebefore they were getting it fixed or would have fans and ice. Passenger who is the owner Patti sat on a bean bag chair up front. Demanded a 30% tip which she said was in the contract. We found out was a complete lie. Terrible customer service. When we asked why they didn't rent a 15 passenger van for the transport she stated they didn't have insurance for that. We are in a pandemic and they treated their customers horrible. Do not recommend to anyone.

I have used this BoomBox Party Bus on a few occasions and have never had a problem. Reasonable…read morerates, always on time-usually a few minutes early! The chauffeur, Natalie, extremely kind and very professional drives really well. I always have incredible service with them. Hassle free trips, polite owners. I highly recommend !! Zita

I am in a Leisure World club in MD and we used Shalom Transportation to go to Bobby McKeys at the…read moreNational Harbor a few months ago. They were very reasonably priced and had excellent communications with me while planning the excursion. The driver (Sorry, can't remember his name) was excellent and very helpful getting the ladies on and off of the bus! We are planning on using them again soon!

We had such an excellent experience using Shalom Transportation LLC on May 3, 2025 and I highly…read morerecommend using them based on our wonderful experience. Thank you Charles (driver), Jacob (owner) and David (dispatch/coordinator). From the initial on-line contact to get a price quote there was a response from Jacob by email within thirty minutes requesting more detail about pick up/drop off locations, time and number of passengers. The communication was excellent (from beginning to end) and the responsiveness was very impressive. Our superb driver Charles arrived about an hour early (which was great as many of the 14 adults using the Sprinter Van transportation had already arrived). The driver was caring, responsive, generous and had the Sprinter Van A/C cranked up and the van spotless inside and out. The driver's kindness and driving skills was remarkable in all of the passenger's opinion. He went out of his way to accommodate us. Our HS children used another transportation service (booked prior to the adults deciding to use transportation as well). There service was horrible. He was thirty minutes late for pick up, the Party Bus had no air conditioning (it was 90 some degrees for the one hour ride), had no working speakers, driver smelled of marijuana, drove erratically and did little to in regards to service. When we heard about this we terminated their service after the 1 hour of the 6 hours booked for the evening. Our driver Charles of Shalom Transportation, upon our request, took immediate action by contacting Jacob who was polite and generous and provided us with an impromptu remedy by providing our children with alternative transportation on the spot and the report from our HS children was that the service and transportation vehicle was excellent. David, Shalom's dispatcher, immediately stepped in to action (thank you) and provided immediate communication by text and our adjusted bill by email. We were pleased with Shalom Transportation LLC's communication, service and price and would use them again. Thank you Shalom Transportation LLC (specifically Charles, Jacob and Dave). -the Glasser Family.

Best Bus has the BEST customer service! I left my phone on the bus and the BestBus team quickly…read moreshipped it back to me. Shout out to Regina and Rrea! Besides, BestBus's ride between NY and DC does't disappoint. I don't take good customer service and lost and found service from bus companies due to my last nightmare! When I forgot my suitcase after waking up from a nap (another bus company), I realized their call center is outsourced to India, who could not help me reach their ground office in D.C.. I had to be very resourceful and ubered directly to their parking lot to find my suitcase (luckily). Ever since that, I try not to choose bus companies without robust customer support. My experience with BestBus was a breeze. I filled out the lost and found form on their website and called. I was quickly helped and received an email confirming my iPhone was identified within two days. I provided an USPS shipping label and they shipped the phone back to me safe and sound. I'll pay it forward by recommending Best Bus to everyone I know!

Is this the Best bus to NYC from DC? In spite of a promising start, I am sad to say it definitely…read moreisn't. I guess DecentBus or OkayBus wouldn't have quite the same ring though. I was thrilled to see that the 7am bus from DuPont Circle was waiting when I arrived at 6:45, and that I was able to board immediately. Not only was there a working electrical outlet, but the WiFi signal was strong and effect. Those were the "best" parts of the expert - it was all downhill from there. I didn't realize there was an additional stop at Union station, and that took quite a while. The driver was very friendly and courteous, but the 15-minute rest stop that turned into 20 minutes made it clear that speed isn't really a priority for this service. We arrived at the stop on West 34th Street and 9th Ave at 12:10pm, and while it was much quicker to park there than it is near Penn station, if I have to walk to Penn station anyway, this isn't much of a plus for me. Probably the most annoying thing about today was that my 5:30pm return trip was cancelled due to technical issues and I had to cut my trip half an hour short(er) to get the 5pm replacement trip instead. I appreciate getting an early notification about the return bus snafu so I was able to adjust my plans accordingly, and I know these things can happen, but if I'm going to be on buses and trains for 12 hours in a day, losing that half hour of planned productivity really isn't great I'll allow that BestBus likely has the best service I've experienced on an Intercity bus in terms of courtesy and communication. And the DuPont Circle is super convenient for me before the metro is running on a Saturday. Beyond that though, this isn't my preferred choice for travel to New York.

We used Geiger's Limousine for a family night out at the Tropicana in Atlantic City and everything…read morewent so smooth! Booking with Lee was super easy and he made sure we had everything set up without any hassle the night of our booking. Our driver Sam was great! He showed up right on time, & super friendly. The limo was clean, comfy, and in tip top shape. From start to finish, these guys were on top of it! If you're planning a night out in Atlantic City, I couldn't recommend Geiger's enough!

I am a senior who was blessed by your company to transport some seniors and me from Lindenwold, NJ…read moreto the Golden Nugget Hotel and Casino in Atlantic City for a NJ Healthy Aging Summit. The person (Christopher) who drove us from Atlantic City back to Lindenwold, was courteous, friendly and respectful. He was an excellent driver. Betty Burnett

Have used them for " pay for seat" events as well as train station and airport rides. Not…read moreinexpensive but very professional, reliable and prompt. Cars are comfortable.

Jolly Trolley was amazing! It was wonderful to work with Debbie...she was fantastic in handling all…read morethe schedule and vehicle changes! Day of wedding everything went so smoothly. The staff was all great!

They went above and beyond in every way! Also, our bus driver was a total sweetheart. Definitely…read morerecommend them.

Great service, communication was spot on had no issues booking bus arrived on time was clean and…read moredriver was professional.

Unique Tours is top notch. I take about 50 8th graders to Washington, DC. every year and we won't…read moreuse anyone else. He is so very patient with our kids. He communicates efficiently and works dillegently to get us to where we need to go all day every day. The motor coach is always clean and pristine. The best part about Unique Tours is of course the most important, the safety. The driver is impeccable, navigating the roads perfectly and with ease. I feel so very safe in the motor coach, even excellent defensive driving when other people drive recklessly. I not only would 111% recommend Unique Tours but I would even say any other motor coach would be second rate.

From the owner: We are a coach bus company that takes pride in giving you an above your expectations experience. We…read morecall that the Unique Tours Way!!

My husband and I used O'Brien Bus Service to transport guests to and from our wedding on July 22,…read more2017. Throughout the planning process Mr. Gary O'Brien and Mr. Duane Thompson were very responsive and willing to accommodate all of our requests at a very reasonable rate. The buses were on time the day of our wedding, and all our guests seemed pleased with the experience. We highly recommend O'Brien Bus Service!

We used this company for transporting my wedding guests from various hotels to our venue and back…read moreat the end of the reception. Their price was AMAZING! They offer activity buses (look like school buses, not painted yellow, have AC and comfortable coach bus seats) which were 1/2 the price of any coach bus company we contacted. They are a small company, so we were able to work directly with the owner who made sure that our transportation needs were completely met. We were very happy we used O'brien Bus Service!

Checking in on the VA side was easy and the seats were decent as we purchased the solo seats. I…read moreexpected them to be a bit wider like in first class on the airplane, but it was a regular size TBH. Before we made it to the tunnel, our bus broke down IN THE MIDDLE OF THE HIGHWAY, and our driver was clueless as to what to do AND she NEVER UPDATED US, even when we were asking. After an accident occurred next to us and more waiting and anticipation, she got the bus started and pulled over to the shoulder and asked did we want to get on another bus which was coming up behind us. We transferred to the other bus which was already crowded, the passengers on that bus were loud and complaining, and that bus driver was not trying to help us put our luggage on his bus!!! I have a broken ankle, in a boot, and my small teenager daughter was looking helpless with our luggage until he finally put in the carrier for us!!! Prior to the breakdown when we stopped for a break, the driver NEVER offered us the water bottles that were clearly for passengers, someone asked and she only gave to the person who asked. She never apologized for the inconvenience......just a hot mess for my daughter's birthday. On our way back home for the NYC check in, they had a host of attendants, very pleasant, etc. When we stopped for the drivers to switch out, there was an accident en route and our driver Charles was amazing!!! He kept us informed, thanked us for choosing the service, and was just a natural at customer service. I must add that the toilet area was HORRIBLE!!!! Grown men pissing on the floor and I was literally sloshing through urine as I tried to hold it but could not. What I will say is that this bus maintains that you refrain from telephone conversations and that is what I enjoyed THE MOST! I would give Charles 5 stars as his part made us feel better but overall I felt like it was similar to other regular degular bus rides. I will pay to have a sprinter the next time I travel to NYC. This experience was in the toilet, literally and figuratively.

very happy with their service…read more I had a trip and I need it for a family emergency to return earlier I was helping in New York today, April 15 by Sandy and the rest of the friendly crew and for a small free day rerouted my ticket since another passenger didn't show up I could take a seat on an earlier bus The bus is spacious has tables that fall down and I can highly recommend this company