I ordered flowers for my uncle's calling hours and funeral last week before I left to drive to the funeral from the funeral home's website from a store called the Tribute store. I live in Virginia but funeral was in Youngstown, Ohio. When I went to the calling hours two days after I ordered the flowers, a good portion of the flowers were wilted. The funeral home (Lane in Austintown, Ohio) called the florist they sent the order to (Crystal Vase) for me and I complained about the wilted flowers. They said that since it was so cold, that was why the flowers wilted. I did not agree with this assessment since there were multiple other flower arrangements there that looked perfect and not wilted. However, they did send someone out immediately to rectify the problem with the wilted flowers. It looked fine afterwords for the viewing. However, when I attended the funeral service the following day, approximately half of the flowers in the arrangement were wilted. I feel that if the flowers had been properly treated they would not have wilted in one day. I was extremely disappointed with the product I received from Crystal Vase, especially since I paid over $150 for this arrangement. Can't help but wonder if they don't take as much care when you order from out of town hoping you won't show up to see the product they sent!!! read more