Intake was nice.
The rest of the experience was pretty awful.
A weird Ponzi scheme meets a used cars salesman.
I wanted to spend $160 for X-rays and a cleaning and $50 to get a crown glued back on. Those were my expectations. I'm a 20 year disabled vet on a fixed budget.
The Doctor giving me a 3 minute speech about how much he hates people lying to patients sort of made me wonder. Honest people rarely have to tell you how honest they are.
Then behind my back apparently was my X-rays that showed I had a crack that could leak mercury into my mouth at any minute now, so he hopes I'm a gambling man.
I asked if there was anything else wrong with any of my teeth and he said no.
We somehow ended up talking about politics and religion while he glued back on my crown. I felt some weird chemicals in my mouth so I was super excited for this cleaning I had coming up next.
Then (again without showing me my X-rays) i apparently also have a separate filling that needs fixed. I explained that I would likely need to take care of these other items later.
The doctor left and the X-ray tech started explaining all the cost and different credit options. I apparently also need a $400 deep cleaning for half my mouth, then come back and drop another $400 for the cleaning of the other side. I asked her if I could get the regular cleaning that I paid for. She said no. I asked again and again. Then she went and got the Doctor. He said that cleanings are just like brushing your teeth. It's like sweeping the floor.
I got up and left as I was starting to get angry.
I don't want their cleaning now as I would not trust them not to damage my teeth.
I strongly recommend at the very least showing the X-rays as a reference to any work that needs to be done and giving customers what they paid for (in this case I'm owed 2 regular cleanings). read more