Customer service second to none. A drawn out affair since last October till speaking with…read moreadministration who acted in my favor! My new pool, my preferred size, should be installed in the near future! Thank you S & K!!

I bought a home in Inverness that came with an already installed pool done by Mr. Pool…read more The pump stopped working and I ordered a new pump online and the pool cleaner I hired stated he could not install it. Found the paperwork for the pool and contacted Mr. Pool. Their service tech was able to fit the repair in during his busy schedule and came and replaced the pump for me. I appreciated the quick service and explanations I received about the pool I inherited. At least I now know that if any other issues arise, I can contact them. Thank you! And as an aside, most of the negative reviews I read are just silly and ignorant.

A good organization to deal with. Professional & friendly personnel. Good communication with owner…read moreand employees.

Way to expensive for mu cup of tea.....overpriced to the max ... office personnel were good ... a…read morevillage rip off IMO

This is by far the worst pinch a penny around. Yes they are all nice people but they are so lost on…read moretesting and recommending what your pool needs. I was in there today they guy could not get the readings correct and the lady told him to just put in a random number and then recommend what my pool needs. I mean obviously I would not do that! It could be very dangerous to me and my children. I have also heard them saying salt water pools are useless and tried to steer a customer away from changing there pool to salt water. So sad go anywhere else!! The reality is it's not hard to care for your pool on your own don't use this place it's a total scam they have no clue!!!

Had problems with robotic pool cleaner took it to local pinch a penny needed three parts for repair…read morewe gave the go ahead with repairs. Picked up pool cleaner they only did two repairs when we asked why the third repair wasn't done she didn't know. We were trying to check out she was on phone would not give us answers for questions we had on cleaner. Got it home it does work but would be better if third part was installed. Hope all of these stores don't follow suit-poor customer relations

Just had Dave Smith working on a repair, thank God it was a simple one, but Dave was a consummate…read moreprofessional, kind, and informative. I don't know if you can ask for someone while scheduling a repair, but I wouldn't ask for anyone else.

We purchased a spa from this place 3 1/2 years ago. We continue to purchase supplies from them…read morethroughout the year. Being a past customer gives us a small discount which helps to lower the cost of operating. The spa is a Hot Springs salt based system, so very little maintenance is required due to a lot of automation of water quality tech built in. There have been a few small items requiring some fixes, but have been covered by warranty which is a bonus and another reason why we chose this spa system.

Locally owned small business with very friendly, helpful and knowledgeable staff. Great selection…read moreof hot tubs and excellent customer service. Highly recommend. Best in the Bay Area.

We've had our pool for two years we love the pool we did start having an issue with the liner after…read morespeaking with the owner he has agreed to help us have it replaced

I am a new customer to Pool & Spa store of Ocala. Went in…read morethe other day looking to replace a broken part on my Spa. Becky went over and above the call of duty checking her computer to find my much needed part. I can not thank her enough for her tremendous service. Part found. I am recommending Becky and this store to all in need of Spa help. Paul A. Goldberg

From the owner: Hot Tubs in Stock!! We provide FREE water testing to our customers. We have all the pool and spa…read moresupplies you need! Pool Chlorine Tablets & Shock, Bromine, Pool Cleaners/Vacuums, Pool Toys and Floats, and so much more!

If we could give 0 star we would. We are really disappointed…read morewith unprofessional behavior of worldspas in Ocala, FL. First, person that was switching our spa cover around, had to borrow tools from my husband and was asking for help. Second, my husband noticed some nails were missing on side of spa, but thought none of it, when the job was finished. When we confronted worldspas of Ocala for the third time and asked about repair we were given some lame excuse about storm damage. My husband secured cover so could not be lifted in hurricane, so that theory goes in drain. We've contacted them three times for issue and they never bothered to call back or respond by email. If the job was done right the first time we would not have issue now. My husband did not have confidence in them from the start and he was right. Bad for business - that's what we think of World Spas, Inc. in Ocala. Bring your business somewhere else.

From the owner: Selling Spas and Hot Tubs and Swim Spas. We also repair Spas. We have all make of spa parts in…read morestock.

The team came today to install my hut tub they sure made up fir being late…read moreThank you Mat and team you did a great job I would recommend Spa Kingdom

We love our hot tub spa! Matt and Leanne were a pleasure to work with! Leanne is very funny…read more My husband and I travel often leaving only about one day per month to shop for a hot tub. We would pop in to Spa Kingdom randomly over the course of about 6 months. We never felt pressured to buy. We did have certain limitations to the size of our spa and together we were able to come up with a perfect solution. Matt and Leanne were happy to assist in anyway they could. When the hot tub was delivered, the crew was professional, knowledgeable, and took the time to go through every aspect of the hot tub including the chemicals and upkeep of the spa. So far so great!

I have two spas and have used Londons 5 or 6 times. Pearl is very responsive and always tries to…read moreget me help ASAP.​

Our jacuzzi stopped working after having many power surges from all the hurricane's last year…read more Found Londons pool here on yelp and they came right out and figure out how to fix it within few minutes. Gave us a fair estimate, ordered and installed a new pump. Everything was well communicated and scheduled with their office. Very friendly and fast service. Having them fix our led lights next! Glad they are close to us.

We had a disaster of an experience using this company!!!!!…read moreReading the one star reviews is disappointing that this company is still in business. They leave a paper trail of bad customer reviews. Bad workmanship -Foul language and many damages to our property. We met other disgruntled customers and shared our horrible experience. Research before you decide to build your dream pool!!!!

As my prior pool lady moved away, I utilized Aloha Pools for my pool service for about a year. On…read moreseveral occasions I asked simple requests such as providing oversight to the pool pump timer. Such requests failed repeatedly. On several occasions the water turned green, which created serious issues, as this was a rental property. (I was told there must be a leak, but on my own "bucket testing" there was none.) When I once recently spoke with the owner he was exceptionally rude, spoke in a derogatory way about "New Yorkers" (which I am not), and my service was abruptly cancelled. Thankfully, things have turned out well. My new pool service lady is amazing, and pointed out that the excessively high pool phosphate concentration had been ignored which was the reason that the large shock doses of chlorine, simplistically performed, were not the answer. I would never recommend this company.