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Crystal Pools Service

3.3 (27 reviews)
Closed • Closed

Services - Crystal Pools Service

Pool chemical testing and balancing

Pool cleaning

Pool draining

7 More Services

Pool inspection

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Pool winterization

Crystal Pools Service Photos

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Larisa S.

, Responsiveness Never shows at the same time for any weekly maintenance. Some days its 9 am other 4pm and i cant leave my dogs inside for 10 hours a days, We have dogs and simple asked if they could knock on the door before entering the yard. Between weekly visits i personally vaccum, clean the filter on top of the service. They claimed they showed up, even though not one of my 4 outdoor security cameras or doorbell camera showed activity, then tried to charge me an additional $40 since my dog was outside. The pool was green right after visits. When I sent emails of the pool being green the day of the service, they sent me an email saying that I should look for other service. I never asked to stop service, I simply asked if they could remedy the green pool. I asked to speak to someone over the phone and they refused to speak in person. Pictures added are less then 24 hours after service. Apparently cleaning a pool well and brushing the walls of green pool is not in the job description. A simple brush would of gotten rid of the algae, and instead of fixing it they drop the service. Definitely no customer loyalty. I just left my local pool store and all of my levels are off in my pool not even 2 days after their last service appointment. My chlorine is too low at 1ppm my phosphates are through the roof. My PH is really low. Like swimming in acid. My daughter was complaining of her eyes hurting now I know why. I am glad my children are safer without this company. Read the bad reviews. The owner Jacqueline could care less to spend even 5 minutes on the phone with a customer.

"Services provided" for my last visit where tech didn't do a single thing to my pool

Honestly 0 starts would be more accurate, they come to my house for 4 mins (I have it on camera) one at my drive way to see when they show up and one looking at the pool. Last week the tech who's name is Fred. "Vacuumed" the pool, 30 mins after he left went out to check the pool cuz the last few times I was getting suspicious because it looked like they didn't do anything there was still allllll kinds of debris in the bottom of the pool leaves dirt etc, no tiles brushed at all, and dead frogs floating on the surface of the pool still. Look back on the camera he was here for 8 mins in total. Move on to this week Fred shows up again. 10:08 I watch him on the camera as he just dumps chemicals in the pool no measuring just dumping a guesstimate of how much chlorine should go in there. And the leaves at 10:15, I run outside to flag him down in the driveway and ask him point blank "buddy you have been here for 7 mins what exactly did you do? Did you even vacuum the pool? Did you brush the tiles or do anything?" He looks me dead in the face "uhhhhhhhh no I didn't" WHAT AM I PAYING YOU FOR ?? so he pulls back up the drive way and pulls out his vacuum AGAIN. To actually try and do the job he is supposed to do before he tried to leave. Again vacuum for 3 mins and brushed the tiles of the pool. Nothing more. I get emailed a list of services that were done for each visit and it seems to me that nothing is being down except guess work on the chemicals getting added to the pool. We have tried to call the office 5 times already and they keep "passing along the message" but still no call back from anyone and when we email, all we get is a "sorry" and " we'll send these pictures to your tech so he knows what to focus on next time" so you're gonna send him pictures so he knows to focus on doing the one job he's hired for? Lol They said they would refund me and cancel my services, they send me an email finally of cancelation of services and 30 seconds later they send me an invoice again for 130$ after being told they would refund me. SCAM. No communication, no one knows what's going on when you call and the techs don't seem to know what they are doing when they come the house seems like they are confused about their job description. Like actually cleaning the pool Below I have attached pictures or the emails I have received from them after my last cleaning showing discounted service but also an invoice all in the same day. As well as what time my tech got here (time stamps on the pictures from camera) and when he tried to leave the first time and when he came back 5 mins later after I asked him if he even cleaned to pool the first time lol If you would like to FINALLY contact me to discuss this my name is in your system as you can see in your emails and maybe now I can finally get my money back. Thanks for literally nothing lol

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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7 years ago

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4 years ago

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3 years ago

Crystal Pools is awesome!!! Hard working, professional, always leaves my pool crystal clean!!!

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2 years ago

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4 years ago

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6 years ago

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4 years ago

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5 years ago

Always show up and take a picture to let you know that service was completed as well as information on which chemicals were used.

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6 years ago

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6 years ago

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9 years ago

Great service, very easy to communicate with and I am very happy we found them to keep our pool looking crystal clear.

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8 years ago

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 Endless Summer Pool Service  - Serenity now

Endless Summer Pool Service

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Endless Summer has been a blessing for our Stuart, Fla home--and a lot of that comes down to Ian,…read morethe owner. He's a hard-working family man with a heart of gold, and it shows in every visit. Our pool is crystal clear week after week because he does the little things right: skimming, vacuuming, brushing the walls and tile line, emptying baskets, checking water level, and dialing in the chemistry so it's comfortable for our family (no harsh smell, no stingy eyes). What really stands out is how proactive and caring he is. Ian personally checks the equipment from time to time--pump, filter, heater, salt cell--and has caught small issues before they became big repairs. During rainy stretches and algae season, they adjust dosing and brushing so the water never turns. They've cleaned the salt cell, backwashed when needed, and even spotted a tiny air leak at the pump lid that they fixed the same day. Professional, trustworthy, and thoughtful: he closes the gate for the dogs, roll up hoses neatly. Billing is simple, pricing is fair, and the value is huge--I don't think about the pool anymore; I just enjoy it with my family. If you want genuine people who take pride in their work, call Ian at Endless Summer. He treats your pool--and your home--like his own. Highest recommendation.

Endless Summer Pool service does quality work! Ian pays attention to detail. Great local pool…read morebusiness. Always friendly and happy to help!

Crystal Pools Service - poolcleaners - Updated May 2026

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