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    Crystal Glen Office Centre

    5.0 (1 review)
    Open Open 24 hours

    Services - Crystal Glen Office Centre

    Property management

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    2 years ago

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    Mutual Property Management

    Mutual Property Management

    (12 reviews)

    Mutual Property Management managed my Roseville condo for me from 2015 until the end of 2019. I was…read morelucky to have a good renter in my place for the first three years. I had no issues with the company and got paid on time. The problems started once the renter would skip a month or wouldn't send in the full amount. He then ultimately stopped paying. Mutual did absolutely nothing to try to collect the rent. Letters which need to be sent out after a certain period of time of nonpayment were never sent out. Procedural eviction processes were never followed meanwhile they continued to take their monthly share so not only did I pay for my own mortgage to have a renter live in my house but I also paid them for the privilege of doing nothing. Phone calls went unanswered. Rules and legal contracts are ignored. It got so bad that I booked a flight from San Antonio to Detroit so I could go in person and get someone to talk to me. When I was finally able to sit down in front of someone (Melinda) I was assured that this was being handled and all proper procedures had been followed. If that was the case I would've rented the property out myself but I trusted living 1500 miles away that my property would be handled by a professional company. It all came to a head in November 2019. My renter decided to quit paying entirely and by Thanksgiving I submitted in writing that he had a month to find a new place to live. Thankfully he left before Christmas time with no issue other than non payment. I decided it wouldn't be worth my time or financially feasible for me to take him to court and chalked it up to a learning experience. Another thing that Mutual assured me they would take care of. They have a team of lawyers that actively go after nonpaying tenants. All of that is lies or at least in my case it was. Mutual did their standard post move out walk-through inspection upon his leaving and promptly submitted to me an estimate of the damages and how much it would cost to get it rentable again. I told them I would let a homeless person live in the house for free before I would ever let them manage my property again. I put the condo for sale January 1st 2020 and sold it just before the pandemic hit. My advice would be choose carefully before handing over your property to Mutual to manage. I didn't have any issues with them until I did and then it was pretty bad.

    I've lived here for a few months now. I tell you what, Dawn and Amy are very responsive to any…read morerequests. I had a couple minor repairs and needed a new appliance that were taken care of/replaced in a very timely fashion. They were even emailing me back on Sundays! This is a great place to live. I feel safe and I love my unit.

    Andover Management - Are you searching for a house that truly feels like home? Contact us today, and let us assist you in finding your perfect property.

    Andover Management

    (1 review)

    Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

    From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

    Crystal Glen Office Centre - propertymgmt - Updated May 2026

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