The most efficient and friendly group I've encountered in a long time. Dr Song uses an informative…read moreapproach, letting me know helpful tips while addressing all of my concerns, and uses a smart and effective care plan based on great skill and a common sense approach. I love this place! So glad to have found an excellent place for my dental care.

I've never had to pay for teeth cleaning before until McCart. They only offer "deep cleaning"…read more They told me the insurance company would cover all but $100 so I went ahead and did it. After much back and forth I ended up paying $400 out of pocket for a teeth cleaning.

DR Alswaiti is a fantastic dentist. I have met most of his family, and they are great. They make…read moreyou feel so welcome. Thank you, Dr Omar for taking such good care of my daughter's teeth. Well worth the visit.

Despite good detail dental work, I stopped coming to this facility years ago because AFTER paying…read moremy bill in full of $5000. (Crown work) according to their "dental treatment plan" they said I owed an additional amount. I found it odd because I had paid everything already out of pocket. Fast forward, recently my new dentist was out on maternity leave. I was at a time crunch. Therefore, i returned to Denton Smiles and saw Dr. Tran again. They supplied me with a complete and detailed "treatment plan" including x-rays. Again it was several thousand dollars. I'm a senior citizen living on a small fixed retirement pension, but am serious and responsible about paying my debts even if I use credit cards. Again this time I paid punctually 2 large payments over a few thousand. Again, after a month of having paid my bill (treatment plan") and dental work was completed, mysteriously i was billed an additional $200. dollars. Now every week i receive a harassing text of owing $200. I have called, I politely emailed and texted. But no answer or response. I requested a meeting with their accounts manager to show them a copy of their treatment plan and the payments I made that paid it in full. No response not even out of courtesy! Total I paid this practice $10,000 ! All to Denton Smiles. Their behavior can put responsible paying patients with good credit into a debt collection agency that ruins their credit! CAUTION: This facility does not keep their word nor respects their own treatment plans and bills they provide to patients. Even when you pay in full out of pocket and clarify insurance doesn't cover it (which they already know) they'll look for a reason to bill you a month or two AFTER you've already paid your bill in full. These are deceptive practices squeezing additional money out of responsible patients and worse ruining one's good credit. Months later, I am still waiting for the appointment to settle the matter.

Dr. Macbride is the best dentist ever! She takes the time to determine the source of discomfort…read more She won't immediately go to an invasive procedure. She will check the bite/check for decay/thoroughly analyze the X-rays. I completely trust her. I recently had a dentist who told me I had 3 cavities, and Dr. Macbride looked at the x-rays/at each tooth and was hilarious-a stain doesn't make it a cavity; sometimes it's just a stain. Are you a coffee drinker? Her focus is not on money but on your teeth/health. If you complain of tooth discomfort, she will look for the source of the discomfort, instead of focusing on the money that can be gained from a crown/filling/root canal. Her team's hygeine/tools/equipment is a 10/10 as well. I am very grateful to Dr. Macbride, Kelly (dental hygienist), Jennifer, and Madeline at the front desk. Thank you for the great care! Peyton

wonderful office staff and professional care. reasonable cost…read more amazingly close to Denton on the loop

was referred to this dentist by a close friend and initially reached out online to schedule an…read moreappointment. Unfortunately, I did not receive a response for several weeks. Once I was finally able to schedule, I provided all requested information. A few weeks later, I received a text message requesting my Social Security number, stating it was required by my insurance. I explained that I was not comfortable sending sensitive information via text and that I would call to provide it. I also shared that I had already provided my member and group ID and had spoken with my insurance carrier, who confirmed the information they needed. The response I received from Jennifer was dismissive and argumentative, including comments about her years of experience and questioning what my insurance representative told me rather than addressing my concern. On the day of my appointment, my car broke down. I notified the office ahead of time and communicated with a scheduler through text to reschedule. I never received a response. After several weeks, I called and requested to speak with an office manager because I felt the communication issues needed to be addressed. As someone who also manages a medical office, I understand the importance of receiving patient feedback and resolving concerns professionally. Unfortunately, my conversation with Jennifer was extremely disappointing. Rather than listening to my concerns, she became defensive, interrupted me repeatedly, raised her voice, and placed me on hold while I was trying to explain the issue. My concern was never that the staff was rude -- it was that communication was inconsistent and responses were not timely. When I tried to explain this, I was told that I was "on the phone with her now" and that she could either help me or I could "find another place." That response was unprofessional and did not reflect a patient-centered approach. I hope the dentist reviews how patient concerns are handled and provides additional training on communication, professionalism, and conflict resolution. There are many dental offices that value their patients' time and feedback, and unfortunately, this experience was enough for me to look elsewhere.

Go elsewhere. The provider dropped our insurance halfway through the year without notice resulting…read morein higher patient out of pocket charges. My insurance was sent information that differed from what the office stated was sent, most concerning is I was billed a higher price than what they sent to insurance. The office manager is rude and argumentative. For nearly 2 months I repeatedly requested my family's account be reconciled so we can never again deal with them. And still it has yet to be done.

Mack dental is such a friendly environment they always make me feel at home and help me with…read moreanything I may have trouble with Monse and Frida work so good together and I love the team work between Assitants Elsa and Saira to Dr Jenny they are all so sweet I will he definitely bac this visit feels like a family they make your patients feel like familys

i paid out of pocket for a deep cleaning which i didn't feel had been done so, I went to another…read moredentist and they done xrays and an exam and was told that i have not had a deep cleaning so in essence they stole from me with a smile and set me an appointment for future dates. Yep, really great people. BEWARE of the dentist at mack dental in Denton Tx. who's name is Shalini. She will lie, cheet and steal from you and she's the only fulltime dentist there and that 1star i gave them was a star too many

False advertising - only does oral extraction and another oral service, but advertises for services…read morewith the jaw.

I needed a tooth extracted. Their office got me in for an appointment immediately. Dr Ruchi Dhameja…read moremade every effort to minimize my discomfort during the procedure, which went quickly and successfully. Beforehand, she patiently explained the procedure and answered all my questions. I highly recommend her services and those of her office. It's wonderful to have such high quality healthcare nearby.

This office and entire staff are incredibly professional and kind. They are current with the latest…read moretechnology. My initial examination and consultation was the most thorough I have ever experienced. The dental work on my front tooth was flawless and looked like nothing had ever happened. The doctor is personable and very knowledgeable. I would recommend them to anyone. This has by far been my best experience at a dental office.

Tryon Dentistry is very friendly and very professional. The office staff is great. Dr. Tryon is…read moregood about explaining exactly what is being done and what is needed. I would highly recommend them.

Had a great experience at Titensor. Dr. Brett and his staff were all friendly and helpful! They did…read morea Laser Scan for me vs having to do a mold for my mouth guard!

Doctor Titensor is a great dentist. however their pricing is drastically higher than industry…read morestandard for everything. Their office staff admits full out that they are not structured to work with typical families or blue-collar workers.