We had Sparkletts water service for over 9 years and never once needed to call customer service…read more Since the change to Primo Water, everything has gone downhill. I have been charged double and billed early for services I hadn't even received. On top of that, every time I try to resolve the issue I spend 30+ minutes on hold before reaching anyone. What used to be a smooth, reliable service has now become a monthly headache. In just a few months under Primo, I've had to call more times than I did in nearly a decade with Sparkletts. All I want to do now is cancel my service, because the time and frustration are simply not worth it. Primo needs to seriously improve its billing practices and customer support. Loyal customers like me should not be treated this way.

Sparkletts/Primo/Whatever water delivery in Bakersfield is a complete mess. You can't even be sure…read morewhich Yelp profile is them, or when and if they will show up. Delivery dates in your account appear to be suggestions at best, and often dates come and go with no delivery. Apparently every water delivery company in Bakersfield merged, and the back office is run by 3rd graders. Drivers are great, when they are given a schedule.

We were in need to update our 35-year-old in ground pool. We needed Plastering and new tile and…read morefollow with 25,000 gallons of potable water. We contacted Bubba's and they set us up for delivery. We had to coordinate the day and time our plasterer would complete their job so water would be delivered timely. Josh at Bubba's was a great guy to work with in coordinating all of the steps. Josh explained the process and prices very well. He was very professional in his manner. The water trucks arrived right on time and the delivery men were very respectable on our property. We highly recommend this company.

Love the service! When we needed water they were out to our home within an hour. I appreciate your…read morecare for your customers to meet their needs. Great company!!

.35¢ you can't beat that! Plus you're reusing plastic bottles. It takes coins or dollar bills. But…read morenot Credit Cards. I got into carnivorous plants and they required purified water. It was fast and easy to fill up I just checked the water with my TDS meter and it has zero PPMs which is excellent. My faucet water is just over 100 and my filtered drinking water from my refrigerator is 87ppm. (Parts Per Million)

They're professional and reliable. Quick to respond too!…read morePotable water is a precious resource and they are respected and caring when we were out of water.

Water qualities not good not recommend at all to expense Customer service really poor lady is…read moreanswering the phone don't know how to talk a customer

We have been working with Valley Water & Coffee out of Fresno for years, and I can't speak highly…read moreenough of their service. Their customer support has consistently exceeded expectations. While it is possible to find coffee at a lower price, the convenience and exceptional service they provide more than justify the cost. I highly recommend them for your coffee and water needs.

I might be able to look beyond Valley Coffee's poor, unreliable and sadly lacking customer service…read moreperformance, if their products were even slightly acceptable and not so overpriced. You'd be wise to look elsewhere for your Company's needs. There are several companies with much better, as well as a more extensive line of products available, at a better price, locally. Be wise and do some research, your employees will appreciate your efforts.

Had an appointment for 9:00 am. Never showed. Didn't even get a call telling me they weren't…read morecoming. Wasted my day. Thanks Culligan.