As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

Let me be honest, I used to dread the dentist!!!! Not…read moreanymore!!! At least not with this clinic. From the moment you go in until the moment you leave they treat you like family. I have been going to this clinic for over 4 years & I can truly say Austin Garrison is the best dentist I have ever been too. I'm 46, so believe me I have been to a lot of dentist, LOL. I went in today to get my teeth cleaned & as always it was sooo amazing, they called me back early. Called me by my first name and they treated me special. You can tell that they really care about you. Another thing I love is that they don't try to push unnecessary procedures on you. My wife & my kids love them too. If you need a dentist you need to go here!! They are awesome!!

Professional, compassionate and honest! Best dental office ever!…read moreStaff is incredible!

Still my dentist nine years later. All around great experience each time. Recommend!read more

Rita was an absolute joy to be around and be helped by! Thank you for having patience for all my…read morelaughing, best dental cleaning I've ever had!

Front desk was friendly, hygienist was ok. I have seen…read morehundreds of doctors but never one that every single word coming out of her mouth was negative . Dr seemed snobby and negative . I know I need work in my mouth but staying positive is important as people can feel your attitude . " we can fill this tooth , fill that one ", but everything seemed so negative from this doctors mouth. Try being more down to earth please . Because someone looks humble and you're a doctor does not mean you should talk down to them , would not return to this doctor ,

I have been visiting this practice for over ten years. Dr. Schlepp is compassionate and delivers…read moreprecise, high-quality care. Her staff is excellent, offering expert treatment and efficient assistance. I won't go to any other dentist in the area because she is truly outstanding.

I have been coming to ideal dental for two years. I have always received very good care. The staff…read moredoes a wonderful job. My issue is with the corporate nature of a healthcare business where nobody who is there has any control over the actual patient experience. Instead, corporate overlords design and furnish with a primary goal toward cost savings. This is obvious by the chair. I have gone to half a century of dental visits all over the world and I have never experienced such a miserably uncomfortable dental chair. It is not adjustable for comfort, barely has an armrest, which is poorly positioned, and was clearly purchased by corporate overlords because it was cheapest, not in order to optimize the experience of the patient. I have mentioned it to the staff on multiple visits and they just apologize. Clearly the furnishings are just provided by the employer. And clearly the employer's main concern is making money, not making the patients comfortable.

Love ideal dental! They were able to transfer me over with ease from another location. Super…read morefriendly staff. My dentist was amazing, let me feel at ease and told me what was going on step by step.

Everything always does well, we are so very happy with Dr. Alvarez and his entire staff!! My adult…read moreson has Down syndrome and they are fabulous with him as well, highly recommend!

Hate to be the downer of this 5 star bunch, but I got the run around at this establishment and was…read moresurprise billed a lot of money becasue I was lied to. Normally dental visits are very 6 months for me, have been since I was a kid. but they cut them into 3x visits every 4 months. Kicker they didnt tell me my insurance only covers 2 visits a year. (My old dentist would always lay out how many visits per year to avoid out of pocket, especially to new patients) So that 3rd one was a hefty out of pocket I wasn't aware of. I paid it, moved on. Being in my late 30s they made it a stressing deal for my wisdom teeth to come out on account of cavities they couldn't get too. Were they bothering me? Nope. Even going to the dentust back home all my life and they never mentioned them coming out. But they were pressing me on the issue here and the front desk personnel told me what I would owe for the surgery since my insurance wont cover all of it. I made sure I got a total bill after my surgery so I could pay and be done with it. I got the surgery done, they took all 4. And it was the most miserable experience and 8 months of excruciating pain I dont wish on anybody. Since lucky me, I had complications. I went back for my check up in july (wasnt covered, wasnt told) and paid my minimum like always. Fast forward to november i get a bill in the mail for over 500$ that I owe since my insurance denied a huge portion of my surgery. Confused I called the front desk and asked what this was. I told her I paid up front for the amount i was given after my surgery. And she told me "it's an insurance thing, I'm handling it" so december comes around i get another bill in the mail, same amount. And i went in for a cleaning and checkup. I asked in person if this was still being handled since I'm getting mailed statements now. And she said "yes, they're calling me today". So i figured they were handling it. In feb 2023 I got a call from the dental billing department that said they were sending my bill to collections to due to neglectful payments!!! I flipped out and told them what i have been told. So the collections lady said she would "look into it" and to call the dentist office and see what they're doing from their side with insurance. So of course I called back and the lady who said she was handling it I guess up and left? there's someone new in charge handling all her work she left behind. So I explained the situation and all I got was "I will look into it". Its now April, nothing has been solved, I keep getting pushback from the billing agency, the office will not return my calls or figire this out, and my insurance says they "dont have enough Information to look into this further." This is straight up obnoxious!! And the kicker was when I went back in feb for my cleaning the doc checked my mouth and said "I dont see any cavities back there". But you said there were and that's why I went though that traumatic painful surgery??? I'm so tired of the runaround and lies. Completely awful way to do business. I canceled my appointment and I will never be going back there. I do not have that cash just lying around and I should have been quoted the actual amount upon my surgery A YEAR AGO, so I could get a better idea an a payment plan set up. Incredibly upset. I have to continually take time out of my day to call the collections and billing to see if anything had changed. And they just keep saying "there are notes on here, and we are working with your insurance". So what am I supposed to do? If your insurance wont cover the procedure, make sure you check the whole thing before the person receives the surgery. Seeing a breakdown of only a portion and bolling them for more later on an "oopsy error" is very deceitful!

Excellent care. I needed a filling, they showed me the cavity on my X-rays. Most expertly…read moreadministered anesthesia I've ever received, and on the lower jaw no less. My family and I will definitely be coming back!

Came here and they told me I have five cavities and would need fillings. I went to another dentist…read moreand they said I have no cavities. That's it, one star, zero if I could. Go somewhere else.

I've been coming here for almost a year and I can't believe some of these comments. This has been…read moremy favorite dentist! Since my first visit the staff and doctors have been nothing but kind and caring towards me and my family! They're always so nice and personable to us. They even asked me to send pictures of my daughters birthday when she turned 3. They're just amazing! I have never been to a dentist where I actually felt taken care of and cared about! They genuinely want what's best for you and they don't beat around the bush or up sale you. Today I went in for a filing by the new dentist- Dr G (idk how to spell his last name) Anyways, he was very professional, he let me know exactly what he was doing and made me feel in control of my appointment. He was also kind to his staff and spoke highly to them. Let them know he appreciated them and was enjoying working there etc. The front desk ladies are always pleasant too! Always smiling and genuine! I can't see myself using any other dentist. This place is the best! I would 10/10 recommend coming he

Honest opinion of this office HORRIBLE I worked here for almost a year and not only was the work…read moreenvironment horrible but the staff was toxic!!! They pick and choose who to be nice to patients and staff and Megan always sits on her phone even in front of patients cussing and not paying attention & Monique is a stuck up person if isn't her way then it's wrong n horrible. the only people who are good are doc Garza and Miguel other then that this place is horrible. They are quick to steal your money and then act like they can't do anything about it. It's a revolving door of staff constantly because the manager and DA is rude and a bully. Talk about stuck in high school. They only care about money at this office and that's it. If you want decent care here good luck 9/10 you won't get it you'll get 10001 excuses just to get your money. You want an honest review here is one. STAY AWAY FROM THIS OFFICE UNLESS YOU WANT YOUR CREDIT MESSED WITH.

I've Been coming here for a few years now. Dr. Chauhan is great and on point! And he's not the…read moretype to upsell you on procedures you don't need, like some other dentists I've seen in the past. Also, he's got a great staff and the oral hygienist, Nicole, really takes her time to do a nice, thorough cleaning. I highly recommend this place! Also, guys, remember that Dr. Chauhan recommendeds to floss every night. I find that the double-strand Plackers work the best. It's the easiest way, and it'll preserve your gums, prevent gingivitis, and keep your breath smelling nice and fresh. Did you know that flossing is even more important than brushing? I wish I knew this growing up.

My family and I have been serviced at Brook Hollow for many years and have 0 complaints. Dr Chauhan…read moreis very attentive and has great bedside manners. The nurses and hygienists are always so pleasant and knowledgeable as well. They are all very kid friendly and have seen my kids since their first appts! I highly recommend them.

I had to get a root canal and crown done here. Dr. Galvan did my root canal and he was EXCELLENT…read more didn't feel a thing. Not only that, he was quick! The dental assistant assisting him, Marty, was very nice and comforting as well. The dentists, Allyson, prepped my tooth for the crown and did amazing as well. The dentists, hygienists, and DA's are so good here and they communicate very well with the patients. I'm so happy I got it done and over with.

Beyond overpriced! Stay away! Sales mill! Shouldn't be…read moreallowed to practice. Stone oak financial predator.