I cannot say enough good things about this dental office. I am in my 70's and have neglected my…read moreteeth for so long because of a bad dental experience I had when I was young. I went to a dentist occassionally, but there is no better place than Smiles of Bulverde. Dr. Malagayo and her assistants made sure I was comfortable during my procedures. I was in no pain. I have always heard bad things about a root canal. It was a breeze. All the staff make you feel so welcome the minute you walk in the door. I highly recommend this office.

My favorite dental office so far! The staff is always so friendly and professional and personable…read more.The one time I needed work done I was able to pay half in advance and the rest the day of the appointment. Which made it really affordable for me. I know it's something small but I really like how they use these sponges in your mouth for x rays. It makes the experience so much more comfortable. When you get in the seat for cleaning you are offered glasses for the light. They also always have something on tv for you while you're getting cleaned. All in all a great experience!

Dr. Alvarez is absolutely exceptional at what she does. I spent nearly seven years researching…read moreveneers before finally making my decision. During that time, I consulted with at least four different cosmetic dentists to discuss the process, cost, and expected results. I even created a PowerPoint with examples of veneers I loved, veneers I didn't, and detailed notes describing exactly how I wanted my smile to look. When I shared everything with Dr. Alvarez, she confidently told me that I'd love the result. She absolutely delivered. I had veneers placed on my top ten teeth, and I genuinely could not be happier with the outcome. Not only do they look exactly as I envisioned, but what impressed me even more was the attention paid to their functionality. Dr. Alvarez preserved far more of my natural tooth structure than I expected, and she carefully inspected my bite to ensure everything fit. She refused to let me leave until my bite felt natural and comfortable, ensuring I could use my teeth properly without jaw pain or unnecessary strain. The level of excellence and attention to detail at this practice is truly unmatched. If you're considering cosmetic dentistry, this office is worth every penny. Dr. Alvarez, you have changed my life in ways you may never fully realize. My smile was my greatest insecurity for years, and now it is my favorite feature. The confidence you've given me has impacted every part of my life, and I will always be grateful for your incredible talent, care, and dedication. Arden, you were also amazing throughout the entire experience. You answered every question I had, always made me feel at ease, and consistently went above and beyond to ensure I was comfortable. She is, without question, one of the most knowledgeable and capable dental assistants I've ever met. Thank you for making this experience so positive from beginning to end. The rest of the team was just as incredible. They just knew my face when I walked in the door - as if I spent every day there. This is a level of excellence you cannot find anywhere else. Thank you all so, so much. Words cannot express my gratitude

I had been living for almost two years with a very small chip on a front tooth from biting on a…read moreforeign body lurking in some restaurant food. Two other dentists were pessimistic about their ability to fix it with bonding, without substantial removal of tooth structure. As I am blessed with overall healthy and pretty teeth, I resigned myself to just live with it. While it was barely noticeable to others, it was a substantial source of frustrating, near-constant physical discomfort for me. After moving to San Antonio, I wondered if this practice could help me out. Dr. Beckel saw me for what I assumed would be just a preliminary consultation, and he convinced me to let him fix it right then and there! I got the sense he could tell it had really been bugging me a while, and wanted to make it better. I felt his communication was good and his bedside manner really excellent. He gave the problem a lot of thought personalized to my specific case, and was optimistic--but realistic--about his ability to fix it with as microscopically minimal enamel removal as possible. After just a few minutes, I got handed a mirror and was stunned to see a tooth that looked genuinely as good as new. It was actually a bit shocking, in a good way. I am truly amazed by the appearance of this bonding. I feel that not only was the natural look of my teeth fully appreciated, but the complex manner in which light moves through the thin edges of my enamel, creating a range of shades, is continued seamlessly throughout the restoration. I was fully expecting to see some kind of subtle boundary or shading difference there, but it actually looks perfect. This must have taken a high level of skill and a profound understanding of dental aesthetics. Of course, the next test will be to see how it holds up long-term. Overall, I came in with what I understand to be a fairly challenging request. I was met with enthusiasm, consideration, and compassion.

Went for my kids check up today and wait time was minimal and this was going to the appointment…read morethat would make me decide if I was going to find another dentist. It would have been a hard decision because again Dr. Judith Ojo is amazing but I hated the wait time especially with two kids. Before I was waiting 30-45 mins to be seated and today was less than 10-15 mins !

I brought my 14 year old son to handle some cavities and we were both really happy with the care…read moreand service we received. Dr Ojo is the best. He is very patient and took the time to explain to my son what was being done and even joked with him. My 14 year old son said that he wants to come here forever. That he doesn't want to go to another dentist. That is saying a lot.

I have to say the reception wasn't the greatest experience but the Doctor and hygienist were…read moreamazing. As a new customer I made an appointment to have an initial check up, got there on the day of my appointment and checked in, couple minutes later a different receptionist asked if I've been helped and I replied yes I was checked in. Then was asked my name, then told, " your phone isn't working!" I said excuse me yes it is. Receptionist said well I tried calling to tell you your appointment has been moved cause they were falling behind. I asked what number they had and it was wrong. So rescheduled for 2 weeks out, again checked in and was told I'd need to wait cause they were behind. I mean no sorry for the first rude comment the first time and now no apology this second time around. I didn't need an apology but the professionalism wasn't there. I mean the insinuation that this was my fault felt very disrespectful. If not for the amazing Doctor and hygienist I wouldn't come back, but they were great. The establishment itself is very clean and Dr. Garza is awesome.

They refused to see my mother in person at the office on December 31st because it was "the last day…read moreof her coverage," despite us having provided her insurance information days in advance when the appointment was booked. She drove over 30 miles from New Braunfels for a confirmed visit. Insurance is billed based on the date services are rendered, not on coverage status applied retroactively at check-in. The explanation offered makes little sense. Coverage ending that day does not prevent a provider from seeing a patient, nor should it invalidate a scheduled appointment. As an in-network provider, refusing covered services at check-in and tying care to coverage timing rather than date of service raises serious concerns about insurance billing irregularities and eligibility misrepresentation, or at minimum a fundamental misunderstanding of standard insurance billing practices. Compounding the issue, the phone number listed does not reach the office. Calls are routed to an outsourced scheduling call center that is disconnected from the actual front desk and billing staff, leaving no escalation path and no way to reach anyone with authority to resolve the issue. This lack of accountability is especially problematic for a patient with limited English proficiency. When basic principles of insurance billing appear to be ignored, experiences like this suggest one of three things: gross incompetence, a willingness to mislead patients, or potentially improper insurance billing practices. None of those inspire confidence in a medical provider, and prospective patients should be aware of how this practice handles scheduled care.

I wish I could give Sonterra Dental far more than 5 stars!! The staff is consistently kind, going…read moreabove and beyond to provide a quality experience. They are truly here to provide you with a service that suits your needs, not tricking you into spending more money. I want to offer a HUGE shout out to Lauren, my dental hygienist, who offered exceptional service to me. She offered great conversation, comforting add ons like a blanket and water, and a great cleaning. I asked her to look at a spot on the front of my teeth that has been causing me confidence issues and she buffed it right out. I can go back to sporting a full smile again! I am SO thankful to here and the amazing staff at Sonterra dental!

Had my bi-annual teeth cleaning with Lana. She's very thorough, straightforward and knows what…read moreareas may be sensitive so I appreciate her mindfulness. I appreciate her professionalism, have built a rapport with her and that she's not excessively chatty. She's given me tips over the years and I know I'm in good hands when I'm being attended by her. I get disappointed if she isn't available. I had X-rays today and those bite-wing things can be overwhelming in the mouth so I just focused because at one point I almost threw up for some reason when it was towards the back of my mouth but I held it together. Luckily it's only once a year. Everything was straightforward and afterwards, Dr. Ruiz examined my mouth, scraped a little and I asked her about getting a new, thinner Mouthguard that will act like a Retainer. At first she mentioned one product that was for my upper and lower teeth but I told her I didn't have braces on my lower teeth so she thought about it and decided to have me try something else. I ended up ordering an Essix Retainer that's thicker than a regular Invisalign Retainer which is more flimsy so it acts like a Night Guard. I was able to get an iTero mouth/teeth 3D scan at the beginning of my appointment so I was able to skip an appointment and just come for the fitting later this month. The 3D scan is a new and free procedure that tracks changes in your mouth/teeth for future reference. Dr. Ruiz was very nice in our brief visit. My regular dentist is currently on Maternity Leave. As always, I leave with extra sample toothpaste, toothbrush and floss. The office has a Keurig machine, chips tray and bottled water in a small fridge and an Air Purifier out in the waiting room.

This was the BEST experience I have EVER had with a dentist's office. From the reception, to the…read moredentist, to the financial coordination, the ENTIRE STAFF is blessed. The dentist sat next to me explained everything in detail, he took time with me and my procedure and I was cared for that same day. I had calls after I left to check on my condition post procedure. All medications that I needed were filled and picked up PRIOR to me leaving the office. I have never experienced a team so wonder careful. The design in the office is peaceful and really takes away the stress and worry associated with a dentist office visit. IF you are looking for a high quality care experience visit Nautical Dental.

My husband had a crown come off and I called a number of dentist's offices and Nautical was able to…read moreget us in within a few hours. From the moment we walked in, the office staff was wonderful and the Dr. Cornelius was awesome and was very easy to talk with and has a great personality. He explained everything in easy to understand terms and was so pleasant. It's not often that dentists are personal and easy to talk to so we were pleasantly surprised with his professionalism but easy going attitude. I think we finally found a new dentist that understands how people with anxiety feel when they have to go to the dentist.

Let me be completely honest, the dentist is a class of monster that belongs in the paintings of…read moreHieronymous Bosch. I get sick before going to the dentist and it's not because I am terrified of what will happen, but rather all the before and after shots on every TV screen and the always flawless teeth of the staff glinting in the midafternoon sun. Dr. Camacho looks a bit like Dave Grohl as the pilot in the Learn to Fly video. I wasn't lucky enough to experience Dr. Camacho, but Mallory the assistant and the dentist who was helping out whose name I didn't catch because I was still in the "oh shit what is this going to cost me phase." I don't like to talk about my teeth, so I'll try and keep it simple. A half finished project on a tooth got pushed aside at various time because like all dental things, money became needed elsewhere. That tooth held strong for a very long time, but thanks to science and particular painful root canal, the tooth became brittle. Once the filling came out (while eating a Butterfinger no less). I should have gotten it repaired but I was always putting it off to tomorrow. When it cracked and shattered, I knew it was time. The assistant and the doc were both awesome, funny, and definitely cared about my comfort. It's hard to be comfortable with a pair of pliers in your mouth, but somehow they managed. The tooth resisted and the doctor only became more determined. Three pieces she said and she called it correctly. It's a bit sore right now, but I look forward to going back and chatting with them about my tooth future. I'm notorious for not being good with teeth, so hopefully they will help me out and not break the bank. Thanks Dr. Camacho and staff. Special thanks to Mallory who kept me from being bored and handles a suction line like a champ. And I think her name was Christina, but whoever booked my appointment deserves thanks too. Not everyday you can get emergency dental with a smile. I'll be back - thanks everyone!

Referred by my husband, who is a current patient. While I had a great Dental Service in New…read moreBraunfels, Dr. Camacho was convenient to our location and husband was very complimentary of care quality. I state unequivocally, I am terrified of Dentists as I grew up in 60's within foster care where Dentists were brutal at best. I reluctantly transferred and I am happy thus far, with type of care, care quality and office experience from Cosmetic Dentistry of San Antonio. Dr. Camacho appeared very caring, thoughtful and thorough with initial visit. I felt safe.

I have been coming to ideal dental for two years. I have always received very good care. The staff…read moredoes a wonderful job. My issue is with the corporate nature of a healthcare business where nobody who is there has any control over the actual patient experience. Instead, corporate overlords design and furnish with a primary goal toward cost savings. This is obvious by the chair. I have gone to half a century of dental visits all over the world and I have never experienced such a miserably uncomfortable dental chair. It is not adjustable for comfort, barely has an armrest, which is poorly positioned, and was clearly purchased by corporate overlords because it was cheapest, not in order to optimize the experience of the patient. I have mentioned it to the staff on multiple visits and they just apologize. Clearly the furnishings are just provided by the employer. And clearly the employer's main concern is making money, not making the patients comfortable.

Love ideal dental! They were able to transfer me over with ease from another location. Super…read morefriendly staff. My dentist was amazing, let me feel at ease and told me what was going on step by step.

Let me be honest, I used to dread the dentist!!!! Not…read moreanymore!!! At least not with this clinic. From the moment you go in until the moment you leave they treat you like family. I have been going to this clinic for over 4 years & I can truly say Austin Garrison is the best dentist I have ever been too. I'm 46, so believe me I have been to a lot of dentist, LOL. I went in today to get my teeth cleaned & as always it was sooo amazing, they called me back early. Called me by my first name and they treated me special. You can tell that they really care about you. Another thing I love is that they don't try to push unnecessary procedures on you. My wife & my kids love them too. If you need a dentist you need to go here!! They are awesome!!

Professional, compassionate and honest! Best dental office ever!…read moreStaff is incredible!