Damn thing accepted my $2 in quarters but no water ever came out or soap or at least spot free rince nothingggg!!!! The know damn well their piece of crap machines don't work & still take $ from ppl . Next time I'll pay attention to the reviews instead of of saying nahhhh it should work ! read more

My brother Larry lives on Cape Cod in Massachusetts, I live in Apple Valley, California. We are both retired and every year try to bring a Southern California black plate (rust free) classic car across country to sell in the NorthEast. On January 30, 2019 we stopped at a hotel in Crestview, Florida with the 1968 Pontiac Tempest 2 door hardtop we had purchased. We were to meet friends,who winter in Florida,to play golf the next day and wanted to clean up the beautiful example classic car. The lady at the desk of the Hamden Inn recommended the Crystal Clear Car Wash just up the street. Once the car started through the wash process, the machine caught the front bumper of the Pontiac and rapped repeatedly on the left front fender/hood and ripped off the driver side mirror. We were upset and had the attendant come out to see the damage. He gave us the phone number of the General Manager who we talked to the following morning.He told us that each wash is video taped and he looked at what had happened to us. He said he could see that the damage was caused by his equipment and advised us to get 3 body shop bids which my brother got once we got back to Cape Cod. My review can not say enough about the integrity of the owners/management of this business. It's refreshing in this 21st century to find people who are honest and sincere read more

I wish there was a way to give negative stars on Yelp but I guess a guy can dream. My review is going to cover this car wash since it underwent new ownership a month or so back. Let me start by saying I was excited because the old owners couldn't have cared less about any aspect of this business. Sadly I was extremely disappointed. First the automated touch screen displays either requires exact change, doesn't give change if it isn't exact and neither print receipts. Not getting a receipt makes it impossible for me to expense it. When you enter the car wash it's the same depressing story. Little to no water pressure to rinse, old weather faded clothes, the brushes are falling apart and spin at around 3 RPM's. The dryers work ok but the track shoots you out so fast half your vehicle is still wet. When you pull out I did see one improvement. Instead of looking like a county dump it only looked like the aftermath of an Occupy wall street protest. So you roll out and head to the vacuums. The first thing I noticed was they no longer provide drying towels. This was very problematic as my vehicle was still partiality covered with soap and dripping wet. That was not good. The vacuum suction was a joke. The one on the left came apart and I had to try and put it back together. Poor suction at best. The one on the right was stable but had worse suction and had something stuck in the base that wouldn't allow it to pick up anything. I left in disgust and was thankful I only wasted 5 bucks. Bottom line is this place is still trash and not worth your time and certainly not your money. Bust out the hose and shop vac at home. You will be much happier with the results. read more

My husband and I just came off the dirt trail, fresh mud not even caked on yet, and the $15 premium wash didn't even get the dirt off the car. When I brought this up to the manager, was told they don't offer rewashes or refunds. My two year old could have done a better job. We will not be returning to this poorly run establishment. Save yourself the money and time and go somewhere else! read more

I could have done a better as with sand paper. Soap and dirt and bugs still all over my vehicle. While going thru the was the sprayers were late to spray untill halfway up my hood. Not happy. read more

$10 to leave soap on my car along with dirt and new scratches, the people are polite but not worth the wash

The most horrible car wash ever. 2vacums stole my money and the brush spit no soap out. I hope the owner burns in hell

I should've listened to the other reviews, but I tried it out anyway since it was convenient. Won't be going back. I told the guy after that it didn't was all the soap off (it was dripping down from both mirrors) so he told me to try rinsing it off with the bug wash hose. He sprayed it and it just looked like a normal water hose so I tried it out (the only other car wash I've been to didn't have this). It ended up just spraying even more soap all over my car. I had to go home and re-wash my car, probably washing off all of the wax. What a waste of time and money :( the only good thing was the vacuums. read more

Crystal Clear Carwash - Car Wash Near Me - Crestview, Florida

I hope the owner of this place fires the current so called manager. I was drying my truck after a less than satisfactory wash and the lady next to me showed me her car that was left totally dirty from the wash. She stated she asked the manager for another wash and he refused. I said I would go speak to him. The young man at the office stated he could not allow another courtesy wash. I objected stating to him the prior management was very cooperative. He insisted there was nothing he could do and asked me to leave. I asked to have the number of the owner and he refused stating he was the manager and again asked me to leave and shut the door in my face. I will not go back again! I hope the owner of this establishment realizes that customer satisfaction is a must to keep a business. read more

The management here is awful! Poor customer service, the carwash did not even clean the car. They refused a rewash or a refund. To top it off I was called a liar and cursed at. read more

Crestview don't use crystal clear car wash on 85 by Publix. So they have cones out blocking going 1 way. No one was outside when I initially pulled up, I paid 9$ for a deluxe wash, the lady came out, I asked her did they have spray for my car, I have bird crap on it. She told me the bug station is when you come in. I explained to her that the cones up make an assumption you only can go one way so she says sorry I went through the carwash came out proceeded to the bug station to try to get the bird crap off my car well they have a brush I went to them ask them if I can have a paper towel or something because the brush is dripping down my car the guy told me I have to pay a dollar per sheet I said well I just paid $9 for a car wash and it didn't get anything off my car I told him you mean to tell me I still have to pay a dollar and he said yes so I'm asking people not to use this place, this not the first time and it did not clean my car it was under other ownership but the people who took over now they not really professional it would not have hurt them if I paid $9 for them to give me a paper towel or a cloth to guarantee the mess off my car since there services is car washing, I cannot stand poor customer service! read more

I washed my truck here on Sunday for the first time. I wish to GOD I did not! There was hardly any wash at all. Just a bunch of rough things slamming into your vehicle. When I was done, I pulled into the vacuums and the next guy stopped behind my truck and said look at your tailgate. There was what looked like some substance all over it. I was hoping it was just soap, but I left there and went and washed my truck with a hose. Some of the crap came off, but my paint is severely damaged all over my truck. Whatever it was has stripped the wax and maybe even the clear coat off. I went back and they gave me the managers number. He was going to call me today, but never did. He said they have video of EVERYTHING that happens from multiple cameras. He will be able to prove they did not damage my truck. Today I call again and gave him the time from my receipt and he says he can't find me. I tell him to just sync the times on his receipt computer and video computer and offset the receipt time. I go down there. He says he found it. I say good. Compare my truck before I went in your wash and after. I go outside while he talks to the owner on the phone. 40 minutes later, he tells me I did not get my truck washed there. I tell him I have my receipt. He says I probably got it out of the trash. I say well wouldn't your video show that? I tell him I was there for at least an hour with the vacuuming and he calls me a liar. I say, you said you found it on the video. He says I was wrong. What happened is the video proves they damaged my truck, so he says he can't find me on the video. Tells me they have NEVER once had a complaint about their carwash and I am a liar! If you value your vehicle, stay away from this place! read more