If your expectations are for your clients to arrive on time, you should also ensure that you are…read morefollowing the same expectation and seeing clients at their scheduled appointment times. I was extremely disappointed that I had to sit for 25 minutes, and no one had talked to me. I eventually walked out. You took time away from my baby and my family. Shame on you.

This office cancelled my appointment and didn't let me know. I had a rescheduled appointment that…read morethey cancelled without explanation. This caused me to drive 60+ miles to an appointment, I took the day off of work for, just to turn around and leave. This branch needs better management and or responsible people to manage the schedule.

If you're looking for aesthetic procedures done RIGHT in a comfortable (and even FUN) setting, this…read moreis the place for you! I've been going to Mill Creek Skin & Laser for years, doing everything from IPL to Botox to CoolSculpting to EMSELLA. I'm always happy with my experience and later, my results. Yvonne and Dr. Yin help me take great care of my skin, and Robert helps me get rid of my extra "padding." By the way, if you're having any issues with your pelvic floor muscles, including bladder control problems, definitely try the EMSELLA chair. It improved my quality of life quickly and dramatically, without PT or surgery! Highly recommended!

Thank you so much to Robert & Sasha for their superior care & expertise! I was hesitant to do cool…read moresculpting but had some stubborn areas after having 2 babies. They worked closely to develop a plan of care for optimal results. I am a Health Care Provider so have high standards when it comes to clinical care. I can't say enough great things about Mill Creek Skin & Laser! Robert went out of his way to try some new paddle placements & technique for my stubborn abdominal area. The results aren't dramatic like you see with lipo but definitely had a great outcome, especially when you compare before/after photos. I unfortunately had more discomfort than I expected afterward. Sasha, Robert & Dr. Lin were very supportive & I did end up needing some additional medication to get through the initial healing process. Thank you Robert & Sasha! I appreciate you both & the wonderful care!

10/10 service! I always feel welcomed and comfortable with Phoebe. She's super quick to answer any…read morequestions you may have, she always makes sure to check in with you to make sure you're comfy through out your appointment, and has super competitive pricing for the services provided, highly recommend going to her for all your hot girl body needs!

From the owner: Body contouring that specializes in shaping the waist, tightening the skin and plumping the booty!read more

They are thieves. The billing wanted me to pay them the remaining balance in full of what the…read moreinsurance carrier Wouldn't because it was regarded as excessive. Yet I would only be required to cover 20% of the bill of what was covered by the actual Carrier payment. Even there with their intimidating payment letters I have Zero to actually pay because I fall under Special Needs Program. Basically, they are Private Equity scammers who take advantage of seniors and the uninformed. ALL their offices operate this way. If you choose to support this kind of business, they're the ones for you. My experience with a non-doctor who rushed through the excision in my back was poor too. Mark Twain said it best about suckers. Look up the quote about people fooled.

In my opinion go somewhere else for your care. Had to have second surgery. Called they gave me…read morewrong instructions and I ended up having to have the same surgery twice before treatment. My surgeon said this is a problem they have complained about to this establishment. When you call and say you have to have the treatment the day of surgery they say no you don't. So second surgery had treatment and now I had to go to doctor for antibiotics and wound care. Frontier said they couldn't fit me in didn't have openings to see me. There is a place to put a picture but I won't the wound looks too bad.

I love Dr. Luba! She is not only an incredible skin laser specialist but also a genuinely sweet…read moreperson. I've been her patient for 6 months, and she offers the latest and best skin lasers specifically designed for ethnic, olive-toned South Asian skin like mine. I've undergone a combination of Pico, CO2, and RF microneedling treatments to address the deep acne scars I've had since my teens and twenties. Finding Dr. Luba was a game-changer; she knew exactly how to treat my skin without causing hyperpigmentation and scarring, which I'm prone to. The Pico lasers, in particular, were amazing, and visiting her once a month has dramatically improved my skin. I look and feel younger, with my acne scars nearly gone and my fine lines fading. One of the best parts is her monthly membership, which is affordable and reasonable, especially considering the high-quality lasers she has in her clinic. I loved my experience so much that I plan to restart treatments in the winter for maintenance. I wish I had better before and after pictures, but here are some recent ones: one during recovery from my last Pico session, and one after, with only sunscreen and minimal makeup on.

Top advice: Verify every single charge and AVOID leaving a credit card on file with this business…read more My wife and I used this medspa for five months, but we had to sever ties immediately due to highly erratic, non-transparent, and unauthorized billing practices. The owner operates entirely on ambiguity, using flyers posted on the walls as a substitute for clear communication or actual signed consumer consent. She seems to genuinely not understand how ambiguous or unprofessional she is. We asked her repeatedly, "What is included in this membership/package?" Every time, she would get cagey and dodge the question by replying with, "What are you interested in?" She regularly included extra services that were not part of the membership, but never consistently, making it impossible to know what we were actually paying for. We actually witnessed this exact scenario play out with another customer a couple of months ago. We arrived for an appointment to find a frantic woman standing at the front desk hitting the bell over and over again. The owner literally called my phone from outside, hiding in her car behind the building because she refused to face the customer. She told me on the phone she couldn't understand why the woman was upset about an unexpected bill, insisting her prices were clear. They are not. The exact same thing just happened to us. My wife discussed a potential future treatment. Without providing a written estimate, discussing a price out loud, or obtaining explicit billing authorization, the owner immediately charged our credit card $1,280. When we reached out to dispute this massive charge, she claimed "all sales are final" for a service that hadn't even been rendered yet, claiming that the price was posted on flyers in her office yet refused to let my wife view the flyer in the room to confirm the pricing, and flatly refused to provide a copy of the foundational contract we supposedly signed months ago. Her justification was that because the price was on a flyer on the wall, she had the right to charge our card without asking. Furthermore, we discovered we were being billed a $299 monthly membership fee each, despite never signing a membership agreement or contract. We have initiated a formal dispute with our credit card company for unauthorized billing and services not rendered, and we are filing formal complaints with the Better Business Bureau and the Washington State Attorney General. Hanging a flyer on a wall does not give a business the right to run a customer's credit card without permission. The operations here are completely unethical. Save yourself the financial headache and go elsewhere.

I have known Cassandra professionally for 8 years now and she is a consummate professional. Even…read moreprior to Covid she went above and beyond with safety and sanitation protocols. I'm a little disturbed by another reviewer who made allegations about "vaccine" status etc as it's none of our business to know the personal medical info of a professional doing treatments as it in no way affects the client. You have more chance of catching hepatitis or norovirus from eating at an eatery than you do catching covid from professional skin services. Cassandra has always worn gloves and masks when doing treatments and to top it off she has written Covid safety and sanitation protocols for the esthetics industry that other estheticians have put into place in their own practice.

I just had the most disturbing experience at this 'establishment'. I booked a consultation for…read moreelectrolysis. I arrived on time to a locked office with no lights on. I texted Cassandra asking if I was in the right place and she said she'd be up in a minute. I waited for about 10 minutes when she showed up without a mask on which was immediately unnerving to me. On the door to the business is the photo posted below-her website doesn't provide any information about her stance on vaccines. Had she had made it clear on her website that she is against vaccines and the science behind them, I would have never made the appointment. Aside from her blatant disregard for public health, Cassandra was extremely rude to me. I left just a few minutes into it because I was so uncomfortable. I'm not sure if she was being particularly rude to me because she could tell I was uncomfortable from her not wearing a mask/her sign or if she treats every customer this way. I've never been spoken to the way she did by a 'professional' in the beauty/health/wellness industry. It was as if she was mad at ME for being there! I thought maybe I had booked the wrong thing online, so a minute into her brash line of questioning I apologized and said, "oh I'm sorry I thought I booked a consultation," she responded in a condescending tone saying, "I know-this is me consulting you." It's concerning that this person is claiming a 'science based' approach to her work when it's very clear that she is not aligned with the scientific community. I'd caution anyone to patronize this business, particularly during this omicron surge.

Wow! I can't believe how affordable Elizabeth is next to what other people are charging. I am…read moregetting great results and not even done with my package of 10. So, so glad I found her... best decision I've made in a long time, money well spent! And she's so nice and sweet, and made me feel really comfortable and is happy to answer my questions. Definitely recommend this place!

I am so glad I found this place! Elizabeth is very knowledgeable and very supportive. I just…read morestarted body sculpting but I'm seeing way more results than other places and I'm looking forward to working with her more! She also has other services which is great. I got brow lamination with her and they look great!

Just got my snail facial and Dermaplaning done! I LOVE it! I will be coming back every time I am in…read moretown! Very professional, kind, knows her products, and definitely knows her profession!!

I saw Garland's groupon and decided to take a chance on her spa services (contour cavitation and…read morefacials). My review is: Garland is a great esthetician and she knows her stuff. She made me feel Comfortable and gave me some good nutritional tips after my full body Contouring cavitation session. Her prices are reasonable and she went over and beyond for me making me feel like a little princess on my spa day! Love being her client! Thank you Garland!!! Xo

Friendly staffs, clean with very updated technologies! I had couple procedures done, very…read morereasonable price and fantastic results! Height recommended

I had some work done on my broken capillary with an excel V plus laser and I would not recommend it…read moreat all. If you have a broken capillary I would strongly advise you look into a different practice because I only came away from here with lasting pain and no visual improvement.

Chalencia you made my day!! I already feel better & more confident about my skin…read more You are so knowledgeable & careful when it comes to skin. I am grateful! You are a Treasure Thank you so much Terresa

Chalancia is amazing! She's super sweet and very caring. Every visit has been so relaxing. My skin…read morelooks better and I feel better too. I highly recommend her.