highly recommend this company very honest ,reliable. and professional. Great customer service and…read moredid an amazing job on my home!!!

I cannot recommend Executive 1 enough. Great communication, fast, and friendly. I needed demo on my…read moremaster bath. Kaleub was the first to reach out to me, stayed in constant contact, arrived on time, and finished before the estimated time. Cleaned up and everything. I will DEFINITELY use them again for future projects. Great experience after many hits and misses with other companies. A+++++

Rapid Dry Cleaning did a great job. Called ahead and asked if they could come early! Yes-please…read more Came in assessed the carpet and then got to work. 3 bedrooms done! Will definitely keep this contact for future needs.

Imagine a property damage mess in your home…read more Imagine the mess and the work required to repair and replace items you love and use Imagine you have a team of people who act like friends who come in to help you through the complex process of insurance reimbursement, red tape, and inconvenience. THAT is what you get with Rapid Dry. An amazing team of highly skilled and friendly and caring people to help with every aspect. It is like having your family members (the ones you like) help you with everything that comes up....and things do. Every aspect was handled with prompt attention and caring. Everyone goes above and beyond to help. Choose Rapid Dry. You will not be sorry. Personal touch - not corporate mentality. SIMPLY THE BEST!

In short: if you are in Palm Springs / the Coachella Valley area and reading this while having just…read moreexperienced a flood, forget any other "big name" flood response crew. You are not going to find a better team than this. Dan's team is exceptionally skilled, organized, respectful and most importantly FAST- and I wish I'd found them sooner! Full review: When our tenants called about a flood at our rental property in Palm Springs, I panicked and did what I thought was the "safe" move: I hired a big-name local flood response company with decent (but not amazing) reviews. Six days later, the house was somehow still damp. Progress felt slow, and even my insurance adjuster strongly suggested that I do my research when choosing the company to do the repairs once the house was actually dry. I knew I didn't want that first company doing the actual repairs. I turned to Yelp looking for someone who could move fast, work cleanly, and understand the insurance process; someone who could get the job done with attention to detail, given how much attention we'd put into our home initially, but somebody who could work super, super fast. I thought I'd message AVA Flood Restoration and just get a second opinion on how the drying was going. I was on my way out to dinner and Dan (the owner) said he could come over later that night. I was already impressed, but wanted to wait and see what he'd say. Dan came over right at 9pm as promised. He told me that for a house of our size it simply didn't have the right amount of dryers, and that the house should have already been dry given it had been six days. He told me he had a team ready to go that night if needed, but that either way, he could assure me he could work with speed and attention to detail, and had experience with other homes where design was a key element. I slept on it, and the next morning, fired the other company and hired Dan. He took over from the other company right away, brought in about double the number of dryers, and was candid that the prior team had cut corners. That transparency was a huge deal because at that point I just wanted the truth and a clear plan. He handled explaining what had happened to my insurance company so insurance could just pay his team directly rather than me having to act as a middleman. From there, the pace and organization were night and day. Beyond drying, Dan's foreman, Kody, led the rebuild and he's genuinely skilled. New flooring, drywall, electrical and plumbing repairs, cabinets, paint... the whole scope. The crew was also incredibly consistent: they were there every day between 7-8am, and if I had questions they took the time to explain what was happening and why. The #1 reason I'd recommend Dan is communication. I'm a millennial, communication is everything to me. Dan is truly next-level. He responds to everything, is always a phone call away day or night, and he texts frequent updates so you're never left wondering what's going on. A lot of contractors say they communicate well. Dan actually does. Three weeks later, our house was back together and our tenants were back in, honestly better than ever. They made a pretty awful experience as good as it could have been - an enormous thank you to all of you: Dan, Kody, Mike, Derek - while we hope we never have a flood again, if we ever do need a contractor for other work, we absolutely know who to call. By contrast, our neighbors up the street had a similar pipe burst a year prior, and it took them six months to get back to normal dealing with other slower contractors who just didn't prioritize them. If you're dealing with flood damage and need someone who will show up, follow through, and move with urgency, Dan and AVA Flood Restoration are the real deal.

Our whole community is grateful for the owner of Ava company to travel to the flood devastation in…read morewaialua on his own time to help. He did it out of concern for people and knew his expertise could give us a hand up , instructing what to do and how best to approach the massive flood damage on Oahu. He pushed mud and cut drywall and gave us proper advice and most all he gave us hope and a renewed respect for the generosity shown by others . Integrity is most important in my business decisions and I saw his high level of integrity , although brief , clear as day . Mahalo Nui Dan Ashley End of the road/ house with ducks

Flood Response Restoration Services is absolutely amazing during a stressful water damage…read moreemergency. Their team responds quickly, arrives fully prepared, and immediately start water extraction and drying to prevent further damage. The technicians are professional, knowledgeable, and clearly experienced in restoration work. They keep you informed throughout the entire process, handle communication with your insurance company, and make everything much easier than you will expected. From drying and sanitizing to repairs and repainting, the quality of work is outstanding.Your home will look even better than before the damage occurred. If you need reliable emergency restoration services in Thousand Palms or anywhere in Southern California, I highly recommend Flood Response Restoration Services. Fast response, excellent customer service, and true professionals from start to finish!

If you look at my review history, you'll see that I usually write positive reviews. However,…read moreworking with Flood Response has been one of the most painful and inefficient experiences. We had a flood in our home in LaQuinta more than a year ago. We hired Flood Response to handle the clean up. They sold us on their experience working with insurance agencies. So we also hired them to handle the rebuild. THAT WAS A HORRIBLE MISTAKE! It's been more than 13 months and we are still not finished. While insurance delays are certainly to blame - this company did nothing but cause more headache. In January, I threatened to move the rebuild to another company. They promised to have the rebuild completed by Coachella (April). It's November now and our house is still not back together. The company has been completely incompetent all around. -- Unreliable - They changed our general contractor a few months into the project after he had done zero. They new one was equally awful. -- Non communicative - They promised to send us weekly update emails to inform us of progress - didn't happen. -- Lazy - They've had our personal belongings in storage for 13+ months now. Our insurance was slow on approving an repair inspection, but once it happened, Flood Response told them they had the wrong couch (they didn't). It's now been 4 months since that inspection and we still don't have a report on repair. They also sent the report to a completely different insurance claims company. -- Crooks - during the rebuild, one of our water heaters exploded. We had them quote the repair and it was 4x the price of another vendor. BEWARE! They are terrible with insurance. They might be find for remediating a flood. But DO NOT trust them with a rebuild.

While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

I cannot say enough great things about Daniel, Albert, and Daniel's supervisor! From start to…read morefinish, the experience was nothing short of stellar. Daniel came to replace my shower connector and ended up replacing the entire system--and WOW, what a job he did! His attention to detail, professionalism, and skill were beyond impressive. Albert was also fantastic--efficient, knowledgeable, and so courteous. You could tell this is a team that truly takes pride in their work and genuinely cares about the customer experience. And a huge shout-out to Daniel's supervisor for leading such an outstanding crew. It's rare these days to find a team that not only knows their craft but also delivers with such integrity and respect. If you're looking for a team that goes above and beyond, look no further. These guys are the real deal Call Roto Rooter and ask for Daniel. Micheal F Palm Springs, CA 92262

Puro clean took care of my flooded rooms a few years back! Lol yelp keeps telling me I haven't…read morefinished my review! They did awesome work and I would definitely use them again. Hopefully I won't need to, but if I ever have the need, they are the company that I would go to.

I cannot say enough about this company. They did a great job assessing our water damage,…read morecommunicating with us and their professionalism throughout what could have been a terrible experience was beyond what we expected. They wrapped it up today and the ceiling looks like we never had any damage. We highly recommend Their company.

Thank you. I called Spark-Clean-Brite! Carpet Cleaning and…read morethey arrived on time. Cleaned a wool rug for me and did a fantastic job. Will be using them again in the future.

Fantastic, timely service. Tarran was very knowledgeable and gave a thorough overview of their…read moreprocess, including the how it varied based on each area rug's textile. He and his team also gave me great tips on how to protect them in-between cleanings. My rugs look great, and I felt taken of -- they aim to please.

Long over due. Our house had a sewer back up. We had water everywhere we believed it was just clean…read morewater ...... wrong . It was a Friday night , definitely last thing I wanted to deal with . I have never dealt with anything of this nature before . Turned to yelp called a plumber . ( should have called King's at that moment , however I didn't know) Plumber cleared clog , couple days later hour house started to smell. Come to find out the water was black water and worked into walls and carpet. Went back to help and Kings had good reviews . We called them. With-in a hour they were at our house . Juan was our original tech, ran test and determined that we did still have moisture in walls. Advised we needed to vacate house . Our insurance moved us into a hotel. Next day I met with Jared . Who explained the process. Let me be clear , when things are bad they are going to get worse before they get better. Jared explained they were going to have to cut our some drywall. Move cabinets . Run test. Ended up having to remove some tile and our shower too. Cause nasty water went everywhere . I was concerned what our insurance would or would not cover . So I asked Kings to please communicate with my insurance to make sure I would not get stuck with a bill for anything not covered . Terri and Jared were awesome they communicated the entire time. It's amazing that's company comes in and rips your house apart and you happy while they do it. After they were complete with there part , other contractors were brought in to put house back together again. What a process , hope I never have to do it again . However if it happens I know who my first call will be! Thanks again Kings!

One month ago I had new carpet installed in my new home (ref.yelp carpets) the Toxic fumes from…read morewhatever materials they used has made it impossible to move in. They refused to help me, so we had the carpet deodorized and shampooed. It helped a little but not enough. I contacted Kings and spoke to Teri a very professional and caring lady. She contacted Jarrod to discuss my problem and called me back within minutes. The bad news is that in their professional opinion, it my compromise the new carpet to do any deep cleaning, etc. I want to thank them for their honest and professionalism and further suggestions in my resolving my situation. Thanks Again.

Elements Restoration responded quickly and worked with the Insurance Company for the Mold…read moreremediation. Was apprehensive at first but hired this company...Wow! I misjudged... They were reliable, always on time, cleanup perfect. Did excellent work. Robert and Ismael are a great team..Pleasant, accomodating and thorough. Mold testing was suggested and Monica Light of Coachella Valley Mold Testing was called and completed the testing... Thankful .... with gratitude to this team.

I can't say enough good things about this company! we Wow at a loss as to the source of a terrible…read moresmell in a bedroom. Suspecting it might be mold from water damage somewhere, we hired this company. Robert Light knew right away what to do. He suggested we have a mold testing company come in to verify we had mold. We did. He found the multiple sources of water damage and got rid of the mold areas and suggested further action to prevent this happening again. He recommended a FANTASTIC local contractor who did all the work in ONE WEEK! This included sheet rock, painting and new shower tile and pan! The crew were the nicest, most hardworking men.