I have had my hearing aids for almost five years now from this company. This was my second set. My…read morefirst was with BelTone, of which I was very unhappy with their results. I was only able to get about 60% of the hearing from them. Iwanow has been very professional from day one. Every and any complaint or problem has been taken care of immediately. They have gone overboard to make sure i was happy with their product.

From the owner: We are the only hearing aid company in the area that offers a 5 year warranty.read more

I felt scammed going here. Didn't listen to my problems. Long wait times. Horrible front desk…read moreemployees. I would never step foot in here again. Beautiful office, horrible experience. Don't waste your time or money.

My favorite Office ever! All of the staff and all the doctors have always been so welcoming to me…read moreand my family. The office is always so clean and I love that they call me two days before my appointment to remind me that I have one coming up. my nurse practitioner Dina is truly the best. She always takes the time to listen to all of my concerns and come up with solutions.

A wonderful place to get hearing aides! Lori has been taking care of me for years! She got it…read morespot on this time! Lori takes her time with you, listens to all of your concerns, and finds the perfect hearing aides to fit your lifestyle! The staff are all wonderful and friendly and willing to help you out! Thank you for all you do! Highly recommend their services.

From the owner: Dr. Laura Nastas is a licensed audiologist with almost three decades of experience helping people…read moreachieve healthy hearing. She is knowledgeable in the latest technology in hearing devices so she can help her patients choose the best solution for their hearing needs.

The doctors are both great, the front desk leaves a lot to be desired. I'm always amazed when I…read moreenter a medical facility and the front desk staff is rude and snarky. We can hear you out here in the lobby. Both me and my husband required surgery and were pleased with both doctors and the outcome of our respective procedures. I would go back if I didn't have to deal with rudeness at the front desk. I'm sorry if you ladies hate your jobs or the patients, but either suck it up or find another job. Pretty sure you are all qualified for McDonald's.

Initially went here because I had an inner ear infection that just wouldn't go away and they gave…read moreme a hearing test. Finally, the inner ear infection was cured, but my hearing was a little below par - fore!!! The doctor told me that hearing aids were like $3,000 or above! Yikes I told him - I can't afford that!! He said well you live in Wayne County right? I said yes. He said you work in Wayne County, right? I said yes. He then said that I was eligible for assistance!!! OMG - I said well, give me the referral! So, I had to go to Michigan Works in Livonia and talk to a man about rehabilitation services and how not being able to hear and understand students affected my job, in which it did. How many ways/times can you say huh, excuse me, what did you say, can you say that again, speak up!!!!!???? I had to prove that I was sick, easy my medical records at my house is inches deep!!!! Ohhhh.... So, next thing I know I am approved! My medical insurance provided $1,000 and they picked up the rest. So, in essence, it cost me $0 - how much better can that get? So, now I have my hearing aids from The Hearing Center of Excellence, thank you very much and did not have to pay a dime! The only thing is the batteries are only good for about two weeks. Luckily The Hearing Center has a club that you can join for $20 and for another $20 you can get a whole box of batteries. So, whenever I run out of batteries I just go up to the Center and give them $20 and they will give me another box!!! Not bad and I think this saved my job!

Scam. They did a hearing test and said my hearing had worsened since 2019 and that I was borderline…read moredeath. Then tried to sell me some $5260 hearing aids. A real hearing test at Henry Ford Audiology showed no change in hearing from 2016 Henry Ford Audiologist testing. Beltone wants $5200 for $60 worth of hardware.

From the first meeting in 2018, to today, we have been comfortable with our choice to go to Beltone…read morefor John's hearing needs. Susan Giles has been informative on all the issues John has experienced. We never felt pressured to make a purchase, and have referred her to other family members. John recently experienced a few new hearing challenges, and it was necessary to upgrade to a hearing aid with additional features. At today's visit the testing shows that we made the right decision. We are most appreciative of the personalized service and care John receives.

I wouldn't use this place; it is nothing like use to be. When the one who actually started it years…read moreago before her passing. Which now has changed names a few times. She had put her heart and soul into it. She had true feeling for helping each one of us in more ways then one. It now has been sold a few times. With less true feelings while now only looking out for the money they can make. I was once told by the now owners; YOU MUST BUY AIDS IN A PAIR ONLY. Not true, as I have used them now for over 45yrs. I have gotten only one every 3 years for all of them years. If this is all your budgets allows you can get them somewhere other, then here. As I have done now!

I had to take my grandmother to a local office and this was highly recommended in this area. We…read morecame in to the office and it felt like we were at home. Very warm and inviting, the ladies in the office were so friendly and just full of smiles. My grandmother was treated like royalty during her visit and I even got to watch the game show network while I waited!! Darlene and Chelsea made my grandmothers day with how nice they were. I would highly recommend anyone going to this location!