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    Crumbl - Laredo

    2.0 (12 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 1 month ago

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    Alina A.

    Cookies are always sold out, they allow resellers to buy multiple boxes of cookies at a time, leaving no cookies for customers.

    That's the lady that delivered my cookies

    I love crumbl but as a customer I was very disappointed today with the order and the customer service I placed an order for 4 cookies for delivery when the order got here it was missing one automatically my first thing to do is call ofcourse very upset a young lady answers I tell her what's going on and she laugh she laughs and then she passes me to her manager and Indian lady i think something Tash she told me her name was and she laughs I was like what so I go to the store and tell her I'm not eating those cookies how do I know she touched all of them before she picked one and this Manager just wanted to give me the cookie that was missing im like no this is disgusting that's not right I wanted a cookie or a refund and then she tries to tell me we'll maybe someone else ate it and I look at her and I'm like are u serious I was traking her thru the crumbl app she got her she rang my ring seconds after she left I open the door and got got my cookies the nerve of this Manager trying to make excuses anyways very bad experience today maybe better customer service would be nice.

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    2 days ago

    great cookies super soft and not super sweet. Service is nice and quick! The ambiance is nice and good.

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    Alex S.

    So glad you stopped by! See you next time for more sweetness! ⭐️✨

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    2 hours ago

    Love the quality! Wish we could guarantee what we ordered was there when we order in the morning

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    5 months ago

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    Alex S.

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    2 months ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

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    2 years ago

    It's the only location in Laredo so it's always hard to get cookies one week I went in 3 different times to them sold out

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    1 year ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    service was so bad it doesnt matter what the cookies taste like. Poor customer service. Lost our order twice and did not make it right.

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    Ask the Community - Crumbl - Laredo

    Urbana

    Urbana

    4.4
    (11 reviews)
    2.3 mi

    First the good: The baked goods are AWESOME! We have tried…read morethe olive oil cake, croissant bread pudding, chocolate almond croissant, cookies, and several others. Get some and don't share! The avocado toast was good but seemed overpriced. The bad: Lots of the items in the case are not properly labeled and you can't always tell what they are or what's in them. The staff can be unfriendly and aren't able to describe what's in the case either.

    Seat yourself and order at the counter. The place is bigger than it looks from the outside, but not…read morebig enough. It was busy! You walk into a huge assortment of fresh baked goods that were no doubt delicious. We found a table and ordered some drinks while we waited for the rest of our group. I had a hot dirty chai. It was sweet and tasty, but not hot enough. I'm thinking the iced would have been better. No stars removed though because when the food came, I was blown away. I ordered the lox on sourdough and a side salad. The plate was beautifully presented. I dug into the salad first and OMG! The dressing was magical. It was bursting with fresh flavors, bright lemon zest, maybe a hint of Dijon. It was so good. I'm would order the salad over and over if I could, but salads aren't on the menu. The main course was equally mind blowing. The bread was soft and chewy, the salmon was accompanied by lots of capers, dill, cream cheese, and cucumbers. It was a perfect combination. My other complaint is that they don't open earlier, but I also don't live here so I can't be too mad. I will visit again!

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    Urbana
    Biscoff Hot Chocolate
    Biscoff Hot Chocolate
    Pastry window

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    Pastry window

    Crumbl - Laredo - bakeries - Updated August 2026

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