Would not recommend…read more Multiple problems they would not resolve, instead adopting the scummy contractor tactic of drawing everything out because they know you'll give in because you are in a deadline.

I ordered wood decking and other lumber products from this company. The fact that they deliver was…read morehelpful, since I drive a small car. They delivered the wrong stuff at-first, but it was promptly fixed without any excuses or hesitation. All wood products have some bowing and imperfections, but some of the wood products I obtained had more significant imperfections than one would normally expect. Their customer service was excellent and prompt, though I do wish their customer service representative was more of an expert and could sort of advise on which wood products you need. I think most of their customers are professionals.

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

I recently worked with Celine and Laura when I needed two custom vanity tops and wall caps for a…read morebathroom remodel. I brought in my tile and wood samples to my appointment. They immediately brought out these exquisite quartz samples for me to examine. What impressed me was the extensive knowledge they have of their inventory and how to best match things. It's a small showroom but it's like Hermione's bag from Harry Potter--they kept finding beautiful samples to share in from within a small showroom. They were extremely professional, courteous and excellent communicators. I liked the job they did so much, I asked them to make the vanity tops for two more bathrooms and to be involved with my kitchen remodel when it was time for new countertops and backsplash. I highly recommend NCO and this wonderful family owned business.

This company is very special! From Celine at the office, to…read moreOsbbal the installer and his crew, I could not have been more pleased. Great professionalism, great craftsmanship and great prices. THANK YOU NCO, YOU ARE THE VERY BEST!!!

KeyLogic (Dan) is awesome. I lost my sole key fob and Dan was able to make me one very quickly. He…read morewas responsive, communicative, reasonably priced, fast, and professional. Definitely would use again (but hope not to have to)

If you need a car key made, KeyLogic (Dan) is your guy. He was extremely professional, responsive,…read moreand reasonably priced. I even got a little key programming 101 session while he was doing his thing. Highly recommend!

Great service, good products, convenient location and fair prices…read more I'll buy my landscape supplies here again.

Excellent customer service. We visited several time to purchase product while building our house…read moreand the guys at the desk quickly started to recognize us and knew what we were looking for when our landscape designer had us go by. They would walk us through the yard and show us the product and give us helpful suggestions. Johnny was our main contact however everyone we interacted with were engaging and offered insight and creative options. They clearly know their products and how they can be utilized. Despite the challenges of high demand they have been helpful and thoughtful every time we walked in. We highly recommend this team.

Tim Speice was awesome. Full disclosure: we already knew him socially AND our realtor had very…read morepositive remarks about the quality of his work, so it was a no-brainer to choose him to perform a pre-inspection on the home we were selling as well as the inspections on the home we were purchasing. He was extremely thorough about items at our old house that we would have missed, even though we were very good about maintenance. He advised us on things that NEEDED to be addressed prior to listing the house, and things that were perhaps only cosmetic and were optional - which was a huge budgetary help. His inspection of our new home was amazingly thorough and his expertise was evident whenever we asked a question. If all of the inspectors are of this caliber, I would whole-heartedly recommend using USINSPECT for your next home inspection.

Gordon Moore (Raleigh/Durham NC) was not only extremely thorough and a pleasure to work with, he…read moretook the time at the end of the inspection to walk me through all his findings and explain how they could be repaired (often with a trip to Home Depot and watching a YouTube how-to video). I would recommend him to everyone!

Marcel and his team installed laminate and vinyl flooring for me @ a year ago. They did an…read moreawesome job. When a pip broke in my home this past winter, I had them do the floor repair and they were able to match the floor exactly. I was so happy with the job they did, I had them replace my carpet upstairs. I feel like I got a good price and the work was so well done. I am very happy with everything they did.

From the owner: We sale and install: Carpet, Vinyl, Laminate, Tile, VCT, LVT and Hardwood Floors. We also sand and…read morerefinish hardwood floors. Commercial and Resdential