Lara Marble & Granite are great! Professional and easy to work with. We are so very happy with our…read morenew granite kitchen counter top and bathroom vanity top. The time from measuring to install was less than a week. Will definitely use them for our other properties!

They installed the countertops for my kitchen renovation and we love the final result! Easy to work…read morewith, professional, easy to communicate our ideas and very patient. I will definitely use them again in the future and cant recommend them enough.

I wanted to leave a five star review of the team at Cary Granite... everyone I worked with went…read moreabove and beyond to make it a great experience. Kate in the showroom took her time on the showroom tour and offered some helpful insights about choosing the right quartz for my kitchen. She also priced out several options to help us narrow things down. Paul is an amazing carpenter, he gave me GREAT tips to help get our countertops all leveled out. Owen took his time measuring everything exactly right, his attention to detail and answers to my questions were greatly appreciated. And Luis and his install team were quick, professional, courteous and respectful of our home and property. They used drop cloths and swept and vacuumed throughout the install and the one seam I needed came out perfect, you can't even see it unless you are looking closely. I was thrilled that even though my kitchen has 2 corners, I only needed one seam; the competitor quote I got specified that my kitchen would need 2 seams. Now every morning when I wake up and make coffee I smile while looking at my new kitchen. Super grateful that we chose Cary Granite, would use them again in a heartbeat.

We had a great experience with Cary Granite! After a terrible experience with another local granite…read morecompany, our tile professional recommended Cary Granite--and we're so glad he did. Kate was a pleasure to work with in the showroom and throughout the entire process. The installation team, led by Luis, was fabulous--professional, respectful, and incredibly detail-oriented. Luis is truly a perfectionist--you can barely even see the seam between the two stones! Highly recommend Cary Granite for anyone looking for quality work and top-notch service.

Went to Best Tile in search of tile for my master bathroom renovation. The staff was super patient…read moreand pleasant. They were able to talk me through my choices and help me realize the vision for what I wanted in my bathroom. They had an excellent selection and I was able to find some amazing tile. Would definitely recommend Best Tile for any of your tile needs

First off, tile selection here is great. Second, Raul is amazing. Needed a couple extra tiles for a…read moreproject and he made it happen, same day! Highly recommend for your next tile project.

When we bought a new fixer upper home, we were referred to CityRock for new quartz countertops. The…read morewhole experience was so great. From viewing the showroom with really helpful and nice staff to installation, I couldn't be happier. The countertops were a bit pricey but they were upfront with all costs and to be honest, they are so beautiful and worth every penny. Big thanks to all your hard work, especially to Allyson R. and Emily M. who I worked a lot with.

I sent in an email asking if we should make an appointment, the response I got was " Yes, that…read morewould be an excellent option. We can review available stock options and, if sizing permits, also consider any suitable remnants. When were you thinking of scheduling this?" I told him Saturday at 11am would be ok and he confirmed. Then Saturday 1/10 we get to the showroom and we were told the remnant warehouse is closed on the weekends. POOR communication and it almost seemed like since he was busy with someone else when we came in our small project wasn't even worth his time.

This was the best experience I've had with any home product service! Michael Dean is not only…read moreprofessional but came by my house with samples the same day I called -- he lives nearby. His e mail communication is almost instant and he explains everything. The quartz is beautiful and the installers, Denny and Lucas did a perfect job! The countertop is level and I can't even see the seam. They are both very professional. We are very particular and this whole process has been easy with a great result! I would highly recommend Countertop Factory as the other reviewers seemed to have the same experience! Top Notch!!!

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

Seek an alternative to United Granite and avoid hate and discontent in the future!…read more I'll try to keep offer you an abridged and more detailed review, depending on what kind of reader you are. Contributors who get too emotional and write long rants about a business or service are generally dismissed. Plus, if you're lazy, like me, you won't read anything that's too long. The most important takeaway is that I'm presenting facts, not opinions. So, I highly suggest that if you are in need of natural/stone materials (marble and granite), you read this review and consider avoiding United Granite. I've had nothing but trouble with United Granite from the jump. For those who are impatient, lack the time to read a long review, or haven't taken their Adderall, here's the short version. - Customer Service: Poor (UG doesn't stand by their work, doesn't stand by their products/materials, and repeatedly told me why they couldn't correct the problems I was having with my new granite surround while continually reminding me that I was lucky to get the purchase price I received for this particular type of granite because the price per square foot increased since the original purchase date. What are those problems? Two cracks. One upon installation, which they did a reasonable job collecting, and the second, appearing for no discernible reason at all over the holidays. Strangely, this second crack was in the flat horizontal cross-piece of granite at the top of the surround. When I contacted UG about this, they said there was nothing they were willing to do, and essentially refused to send anyone out to even take a look at the issue and try to correct it) - Tech/Installer Proficiency: Below Avg (template technician was totally lost and the installers made excuses as to why they couldn't or wouldn't do things that I've since learned are simple and rudimentary for a fireplace surround installation. And oh, yeah - they cracked a piece of granite while installing it) - Quality of Installation: Poor (installer cracked the floor slab in front of the hearth on day one. UG had to dispatch yet another technician to fill the crack and re-polish the slab. Of everyone I dealt with, this particular technician seemed to be the only one who really knew what he was doing, and his work was satisfactory) - Quality of Materials/Products: Poor (most of the detail about my issues with the granite are above, but how ridiculous is it that they offer granite that is so flimsy that it cracks upon installation, and cracks again for absolutely no apparent reason at all? What's more, why would UG increase the price of granite that is so fragile that it can't even support itself when affixed to a wall? I have since learned that the reason the price went up was more for UG's convenience than because of the actual 'high quality' of the granite. One of their customer reps disclosed to me that this particular type of granite was a real pain to deal with because it was so fragile. OK, well then why is UG even offering it to customers, and why did they increase the price by nearly 50%?) Bottom line - look elsewhere for your granite Bottom line: Consumers should avoid purchasing materials or paying for services provided by United Granite. Failing to do so would be a frustrating and costly mistake easily avoided by seeking more dependable and reputable alternatives for their granite and tile needs. They're not the only game in town, and as I mentioned above, spending a few more dollars per square foot will help you avoid a lot of hate and discontent in the future.

Professional and personal support as you go from picking out your granite to finish coread more

Called about a tile problem and they gave me quick and excellent answers. We purchased a whole…read morebathroom from them and used their recommended installer.

Would give 0 stars if it was an option. Terrible customer service! Had actually selected tile…read moreoptions for bathroom renovation, however the dake personal would not call back to place order. Went elsewhere who appreciated my business.

I had planned on slowly replacing the carpeting and tile in my home with LVP, room by room. After I…read morehad done all the demolition I realized it was a bigger project than I was willing to commit the time to (aka, we didn't want our house tore up like a construction zone for months. Also I was tired and sore. lol) I called up Bull City Flooring and explained my situation to them. They were more than happy to step in and finish the project for me. My wife and I moved most of our big stuff into a POD so it was out of their way, and let these guys do their thing. The floors look amazing! Took them a fraction of a fraction of the time it would have taken me, and my house looks like it got a complete makeover. Communication was great throughout. Their estimate/invoice/receipt system is online, seamless and easy. And they completely cleaned up after they were done. I'd hire these guys again in a heartbeat - can't recommend them highly enough!