I purchased the Groupon for Carpet Cleaning Services (Canadian Tire Home Services) and when I…read morecalled to set up the date for the service the company advised me to return the Groupon as the deal wasn't as good as the one they offer on their website. I told them that I wanted to use my Groupon so I finally was able to set up the date for the service. Which was an ordeal on it's own. The day of the appointment, the technician was late. I called the company and they said they would call the technician and call me back. They called me back to let me know he was running behind schedule. After waiting, 3.5 hours for the technician to arrive, he finally arrives and says that his boss (Nik & Chris) failed to inform him of the appointment. He had to drive from his home in Esquimalt after he had just arrived home from his previous appointment just up the road. This company has clearly BAD communication and is trying to steer people clear from using the Groupon. The technician, Steve R, did an amazing job though. At least he was a well communicative and professional man. The other unfortunate part was that his van leaked oil on the nice driveway, so now I am left cleaning up after his vehicle. Such a disappointment, shouldn't have had to deal with such an unprofessional company. =(

Terrible experience. I contacted Canadian Tire to have a garage door opener installed. Set up an…read moreappointment for 7-noon on a Friday. Sat and waited for 5 hours, and then another 45 minutes on the phone for them to tell me that the appointment was actually scheduled between noon and 2. I never received any confirmation of that time. They claimed that the actual time was set by the contractor but I was not once contacted by the contractor directly. So, they made it out to see like it was my fault. I would have canceled the appointment and returned the opener if only I wouldn't have to go through this ridiculous process all over again and I've already wasted 6 hours of my life.

Cannot say enough about Peter and Mary. They do a first class job. If possible to give ten star I…read morewould. They are incredible. And lovely people as well. Carpets are so clean and fresh smelling now. Love love love this couple. Patricia

This is literally just Peter and his wife Mary. I called around to a few places and they're were…read morethe cheapest so I chose them not knowing what to expect. I was pleasantly surprised by them. They showed up on time, they were so professional and immediately began working as I walked them through my house. They stuck to their email quote with not changes which I truly appreciated. Mary went above and beyond even cleaning my baseboards because she didn't want the dust to get on the clean carpets. Truly would suggest using them, they were both nice and very professional!!

Excellent job. Very fresh feeling after. I will recommend to anyone that needs their carpets done…read more And it's such a small world, that they know people in another town that I'm related to.

We had Only Way Cleaning in to do our carpets. They did an excellent job. Our carpets were brought…read moreback to sparkling clean. Manager came with her son and they were courteous and respect your home. I will be a repeat customer. We are just thrilled with the outcome. Thankyou Christopher and Bev.

The short: - tried them once in Feb 2021, highly recommend,…read moreand will definitely use them again - Freddie did a nice job cleaning the carpets and was nice to talk to The long: - the team was fairly responsive via emails/calls, and patiently answered my questions. - helped me clean carpeted areas in a townhome in Coquitlam - arrived on time - followed up after the service (via email), which was a nice gesture - good covid measures: wore mask and maintained physical distancing - were able to remove most carpet stains - Freddie did a walk-through before and after the cleaning service which was helpful to see the effect of the service.

I have used Smithwerks for my carpet cleaning needs for 3 years. The technician always arrives on…read moretime and does an excellent job of making the carpets look new again. I also like the communication the company provides up to and after the work is completed. Freddie was lovely to work with. Very professional and thorough. Aldo the services are well priced. I highly recommend Smithwerks for anyone searching for a carpet and upholstery and cleaning company.

Move out cleaning job. Jackie, Yani & Janeth did a great job! Will def use them again.read more

I've never had to write a negative review until now, but my recent experience with their move-out…read morecleaning service and my subsequent attempt to address the issue with them were completely unacceptable. I feel compelled to share my experience. Based on my research prior to booking, I understood that professional move-out cleaning should encompass a thorough cleaning of every nook and cranny in your home or apartment. This typically includes sanitizing high-traffic surfaces in the bathrooms and kitchen, cleaning all windows, deep cleaning cabinets, drawers, countertops, and appliances. All with the end goal of smooth move-out inspection and transition. However, the cleaning team missed an entire cabinet, which was left in the same condition as when we vacated (see pic 1). They also neglected to clean the interior windows, the patio door, and even the balcony (see pic 2). These areas are considered accessible per strata bylaws therefore must be cleaned before moving out. We paid a premium for their carpet steam cleaning service, but the results were disappointing. Not only were there dust and dirt left in the corners of the room, but they were also visibly present on the front surface of the carpets (see pic 3). When we messaged them to raise this issue, their response was shockingly dismissive: "place in unlivable condition, 7 garbage bags, no touch-ups." They even attached a photo from their cleaning, apparently thinking it justified their poor job. It's important to note that their services were paid by the hour, not by the amount of garbage bags used throughout the cleaning -- which summed up to an excessive $600 + tips for 3 hours of cleaning. At the very least, they should consider removing the line "No matter the type of building or business, or size of the mess, we can help" from their website because apparently, handling 7 garbage bags for a move-out cleaning is beyond their capabilities. I also need to mention that they've left the garbage bags inside the unit -- and I was the one who at the end had to dispose of them myself. Lastly, all of these were contained in the kitchen area and by no means rendered the place unlivable. I've attached the picture they sent us when they referred to our place as "unlivable" (see pic 4), allowing you to judge for yourself if that's truly the case. Also, this issue has nothing to do with the poor steam carpet cleaning and their overall lack of attention to detail in other parts of the unit. We're absolutely displeased with their horrible communication and apparent lack of concern. In the end, we booked another cleaning company that did a far superior job at a fraction of the price, leaving us satisfied. For these reasons, I cannot, in good conscience, give them more than 1 star. We aren't happy. They've left us with more frustration than cleanliness, and my money would have been better spent elsewhere.

We just had our carpets, area rugs, steps, living room furniture cleaned by Aaron from SaraCares…read moreCarpet & Upholstery Cleaning. Aaron is a very hard worker who is meticulous, thorough, quick moving and has a pleasant demeanor. I am so pleased with the job he did. Our neighbour is looking for a reputable carpet cleaning company and I will pass on SaraCares card to him. Sincerely, Noreen Atamanchuk

From the owner: Commercial and Residential Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning (Persian, Wool,…read moreOriental), Mattress Cleaning, Area Rug Repairs (Re-Fringing & Binding) & 24/7 Water & Flood Damage Services.

Experienced flooding of my townhome basement January 29, 2018. Contacted the strata corporation who…read moresent over their flood manager Faron from Pro Carpet Care. Prompt action meant everything was under control the first day with de-humidifiers / water extractors installed. No one likes to have this problem but great to have Pro Carpet Care on site when water ingress occurs.

Best in the business. They take their time and are meticulous about cleaning every little spot…read moreuntil it's gone. I once had Sears come (groupon-type deal) and they guy literally spent 10 minutes and little spots were lighter but still visible. The Pro Carpet Care guys really are pros....they take real pride in their work. I have used this company for years. The one gentleman who almost always comes is not only great at his job, he's punctual, professional, friendly, and totally trustworthy. Their prices are fair and a great value when you consider what a high-quality job they do!

Highly recommend this company. Our cleaner shared his knowledge of carpet types and spot…read moretreatments, and did a fantastic job. Will definitely use this company again.

From the owner: All-Brite Carpet & Upholstery Cleaning has been serving the Tri-Cities area since 1993. Family…read moreowned and operated, we offer fast, reliable and affordable carpet cleaning. We have truck-mounted or high-powered portable cleaning equipment. We also do carpet repairs ie. burn holes, carpet stretching etc. Free estimates!