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    Crown Valley Shell

    1.7 (33 reviews)

    Services - Crown Valley Shell

    Car wash

    Crown Valley Shell Photos

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    Avoid this car wash unless desperate. If things are ok, things are just ok. If things aren't right, they cannot handle it at all. Attendants are not trained for basic requirements of the job. They have a bucket and brush to scrub your car before you go through the drive through. My wife tried to wash her car tonight but the bucket had oily water. She didn't notice until she had already spread the dirty, oily water all over the hood of our car. She asked the attendant to replace the contaminated water with fresh, soapy water. The attendant was eating at the time and didn't want to be bothered. My wife asked again and the attendant said she didn't understand what to do. My wife told her to just replace the water with clean water. The attendant said she didn't know how to do that and needed to call her manager. On the phone with her manager, the attendant came over to where our car was. She couldn't figure out what to do. My wife tried to explain but had to be loud because of the noise from the car wash machine. The attendant complained that my wife was yelling at her, not recognizing that she, too, was now being loud due to the machine noise. The attendant told her manager that my wife was yelling at her so the manager told the attendant to call the police. My wife decided to cut her losses and just go through the machine without doing the pre-scrub. At this point, she mainly just wanted to remove the oily residue left by the contaminated water. While in the car wash, the machine abruptly shut off. When my wife got out to see what happened, the attendant told her that she had shut off the machine and my wife needed to leave before the police came to force her away. So, my wife left having paid for a car wash she did not receive and arrived home in an emotional state after having been threatened with a police encounter. All the above occurred because a lazy, untrained employee couldn't replace dirty water with fresh and an incompetent 'manager' believes the best approach to good customer service is to call the police on business patrons. Again, avoid this location at all costs!

    It's a 24 hour car wash (So convenient, I have a black Car)
    Sandra R.

    It's a car wash, the machine tells you when to enter and when to exit, there is a gas station working telling you when to go in (it's my first time here so I don't know if it's a regular thing or a one day thing, it's 7:30 pm on a Friday) The car wash has options to choose from, as long as you get "Rain Shield" which is the water they use you'll be ok, it's good for the price it starts from $6 to $9

    This is a great place for a drive through car wash.

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    10 years ago

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    3 months ago

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    3 years ago

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    1 year ago

    The cashier is so nice I love this gas station because of him. Drinking weird tea in the car wash on a Sunday afternoon

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    2 years ago

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    6 years ago

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    Laguna Niguel Carwash - After wash

    Laguna Niguel Carwash

    (739 reviews)

    I had a big spill in my back seat yesterday so I came to Laguna Niguel Carwash for the first time!…read moreI asked for just an upholstery wash since I had some food spill in the back seat while I was transporting food for work. I was quickly greeted and they quoted me a custom, fair price for just washing the back seats. The girl inside at the register is very sweet and knowledgeable. As I was waiting for my car to finish up, a kind man, I believe a manager/ lead was curious why I opted out of a complete exterior & interior wash. When I explained that I opted out of an exterior wash because I was expensing my wash with my work, he then offered to run my car through the wash quickly at no additional charge so that I could leave having the full experience. I am blown away at their willingness to go the extra mile! They are fair with a smile and everyone is working SO hard here!! Thank you for such a pleasant start to my day, rejuvenating my car and running business with integrity and grit! I live right down the street so count me in as your new regular! Awesome place!

    I usually go here to get gas when the line at Costco gas station is backing up. Then I would get a…read morecar wash after. The regular car wash isn't always the best because they never dry it completely and water would be dripping still from the mirrors and the back windshield and some places when driving off. Recently I came in for a wash and Noberto talked me into getting my car waxed. He said it's usually $149 but if I did it that day, he would give me a special price of $99.99. I love to drive a clean car all the times so after some thoughts, I told him it's okay to do it. Well, it took them about an hour, and two guys to do it but the car was beautiful when it was done. Not sure if it's worth 100 bucks though because the mobile car wash that usually comes to do my car wash charging me half of the price and the car came out just as nice! I think those guys do a lighter wax on my car as well. I have to wait after my next wash and see if the wax is still nice as he quoted me 3 months lasting.

    Fast5xpress Car Wash

    Fast5xpress Car Wash

    (524 reviews)

    I would like to thank the entire staff for their professionalism and friendly attitude. The…read morefacility is always clean fully operational. The crew always made me feel welcome on my multiple visits every week. The Silver package in my opinion is their best value. Thank you, Rick

    JUST Say No to Crack! I wish I read the reviews from people whose cars were damaged. But alas, I…read moredid not and signed up for a platinum membership car wash approximately 1 1/2 years ago. However the platinum wash was not getting my car clean every time. So I was considering halting the membership . But, lo and behold, the car wash machine made the decision for me by CRACKING MY WINDSHIELD. This was not just a small crack . It's super long and spans the driver and passenger sides of the car. There was no nick small crack prior to entering the car wash. The car wash associates were understanding when I told them I needed to cancel my future membership due to the damage. I also, asked if I could get a refund on the $39 membership for this month. They told me that the manager would reach out to me but the manager has not called. Why doesn't the manager give the associates the authority to process a simple refund? The manager must be a control freak ! I guess the manager who does not show up to "work" at a car wash where the customers and machine do all the work is a lazy, incompetent person with poor customer service skills. Seriously, I gave the manager a chance and waited. In the nearly 2 weeks while I waited it been such a hassle to replace the windshield. I had to make an appointment at auto glass replacement, showed up, then they told me the windshield was bit there. So I went elsewhere, had to work with my insurance who will only pay a portion of the $2000 after I pay the deductible . Save yourself the trouble . It's a dirty business that doesn't refund a violated customer.

    Crown Valley Shell - carwash - Updated July 2026

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