We were driving around Winnipeg and everywhere we looked, we saw a crown dealer vehicles. We had to…read morefind out the story. So we pull in to the Toyota dealership. We get the attention of a sales associate, and right away the guy seemed a good guy. We initially told him we were not looking for a car but the story behind the dealership and their crown brand. The salesman answered all our questions, and led us to a guy to get us some more information. Not once did he seem inconvenienced or rushed to get these non car buyers out the door. The character of a man is showed how he treats the 'lesser' man, if/when we get another car while in Manitoba. You can bet that I'm going there!

It's my fifth time to bring the car here for service after I purchased my new Toyota in 2022. I…read morebrought the car for Service on Friday. The report showed everything good. I found the coolant level was still in "Low" after 2 days later. The thickness of the brake pad is thicker than half year ago shown on the report (after reviewing the old service report). I wonder anyone really had done the work or simply Copy and Paste the report. There were two other additional follow-up jobs in the same day. The supposed 3 hours job was shortened to 1.5 - 2 hour work. I really worried about it, but the charge was the same Also I reported the parking brake issue which happened every a few days, but the service "consultant" "Advisor" mentioned that they needed to prove the parts was wrong to be able to include in the warranty coverage. It's the conflict of interest. They are the one who work on it, prove it, and collect money. I've already had some video clips to show the issue of the parking brake

stay away from this dealership.. engine light came on within…read morea month of purchase, brought the car in and their scanner would not work on a subaru!? in the meantime my buddies $100 scanner from canadian tire pulled up the code. do not sell other brand cars if you dont have the "proper scanner". the manager (Bruce) was not helpful at all. Such a joke of a dealership!

Bought two new vehicles within three months from this dealership. Robert Henry is outstanding,…read moregoes out of his way to ensure a seamless transaction. Superb customer service. Bruce the manager is excellent as well. Highly recommended and will definitely be dealing with Robert and Bruce again.

Honda vehicles are fantastic. Very happy with vehicle. Would highly recommend Birchwood Honda…read moreover Winnipeg Honda though. The customer service at Winnipeg Honda is horrible. For example: a) They did not submit the financing paperwork in time and I was contacted by the financing company because of a late payment. I contacted Winnipeg Honda and they ignored me and did not reply. I was left to sort it out myself, despite the fact the finance company's position it was Winnipeg Honda's fault (it was obviously not mine - car dealerships don't work on the honour system to secure payment - I did everything correctly). b) As part of my purchase of a brand new vehicle, I paid for winter car mats and was promised I would be contacted when they were in stock. I was not contacted. Emailed the dealership to inquire and was ignored. No reply. Went to dealership and they were confused. They went to look in salesperson's office for them. LOL. Not surprisingly, despite treating me like garbage and ignoring me, they did take time to reach out by telling me my salesperson made a service appointment for my vehicle (salesperson did not ask me or even tell me he would do this).

Before I start I will say that we travel all the way from Alberta to buy our car's here..They are…read moretruly the best Honda dealership in Canada. There customer service is above and beyond and the prices are unbeatable. We've bought 3 cars from them and I will definitely be going back there for my next. I recently lost my 2002 Civic (from Winnipeg Honda) it was totaled when another driver ran a red. I was so sad to see it go, it was the best car I've ever driven; but when I have the chance to make it back to the Old Country I will definitely be buying my next car from them :)

I brought my vehicle in for repairs and it took roughly a month to fix for minor damage ~$1000. Now…read moreI understand a lot of that had to do with the back and forth with MPI but some Unnecessary delays had to do with asking me If I had spare lug nuts or other minor Items. That didn't upset me as much as the multiple promises my car would be ready the following day. After over a week of promises, I'm told it's ready to be picked up. I tell them I can only come the following morning. I arrived that morning before work, when I walk out, I see my tire is flat. I go in to tell them and they tell me it's possible it needs to be repaired. When I tell them I'm not paying for that as it was flat when the car was brought to them, they tell me they'll see what I can do. This obviously made me very late for work. So after being over a month without a car for minor damage, being promised a working vehicle multiple times and then when it's "ready" having to have a last minute repair, and being late for work, I think I will bring my business elsewhere in the future

Highly recommend this dealership for buying vehicles as well as servicing them. Best customer…read moreservice and atmosphere. My service ever since has been accommodating and always top quality.

Buyers BEWARE! We…read morebought a vehicle with them Feb 2023. We bought a summer car and they fixed it Aug 22,2023 (summer is almost over). No communication, no response, rude sales manager Jeff Cline (yelled at me over the phone the first time talking to him). I worked in a car industry as an F&I manager for years and I never seen a dealership (luxury brand too) running a business like this. Calling/emailing them for weeks and months with no response. We want to return the vehicle but in this industry, customers have less power. We all know that asking for a vehicle refund is impossible. If I can give a negative rating I will. This is unfortunate for consumers that have to deal with this situation. How many are there unrecorded and unspoken? We get it, buying a used vehicle, you take risks but the main point here is dealing with a car dealership and employees who are not willing to help and above all not very nice (good term to call). Review your bill of sale before signing! Walk away from a deal if you have too! Don't feel obligated to sign for a great deal, you can always find great deals for cars everywhere.

Well one of the old men from Priston Rings Portage West nearly ran me down on my bike and then…read morestarted yelling at me. I live two streets away from this location and will be sure to tell EVERYONE who lives around here to go elsewhere. The way he spoke to me... all I said was excuse me sir and he just unloaded. Sorry not sorry I chose to get exercise on my bike on a bright and sunny day. Let the social media warnings begin!

Terrible customer service. Guy on the phone not helpful at all, I was just asking a question and he…read morehung up on me.

I am SUPER HAPPY with the folks at this Fountain Tire location. I'm not a car person, so having…read morethem be willing to talk the time to explain everything clearly, give me sound advice, and charge fair rates that don't break the bank is greatly appreciated. As of this year I'm taking three vehicles there now. Honda van, Honda car, and my Tesla Model 3. It's nice having a team that I can trust to go to.

stay away just after your money, bought a new truck sales lair john puchniak, set up a deal…read morethrough his installer heated seats that were to be as factory, well they are not the install was poorly done he damaged a panel drilled holes and poorly placed the heating pad so that one has shifted and it is now like you are sitting on a diaper and one switch is putting pressure on the auto start/stop swicth which is difficult to push compaired to ALL THE OTHER SWITCHES so when it breaks the steeler will obviously say not our issue because of the poorly placed aftermarket switch. do not let todd stubel touch your vehicle. box cover knob was left loose vibrating caused damage to the support, they removed my factory plastic mud shields installed some gatorback flaps crooked and then did not return my factory parts which i suspect and employee wanted as they could not be "found" when I requested them. they were not theirs to do anything with that is actual theft. GO ANYWHERE OTHER THAN HERE

Had an appoimtment for a recall situation, told over the phone that it'll take 1 - 1.5 hours. After…read morewaiting almost 2 hours it turned out the airbag cover they had didn't fit and they scratched my dash. I made another appointment once the new cover came in. After waiting almost an hour, a service person informed me that they are just starting on my vehicle and it'll be at least 2 hours. Why did I even make an appointment? And even though the airbag was already dealt with last time, why is it taking so long to buff the scratch and replace the airbag cover? The service person just shrugged and said they're working as fast as they can... Not impressed. Just informed that the current cover still doesn't fit right. Been here over 2 hours and they say it'll be another 45 minutes.