We bought our 2017 Cadillac CTS AWD from Jim Gauthier Cadillac, such friendly and knowledgeable…read morestaff. I highly recommend Gauthier for Cadillac, GMC Buick. You will not be disappointed.

This dealership skirts around rather abundant issue of their vehicles losing oil. After they…read moreclaimed our vehicle had "lost all of its oil" in a month (Oil changed in March, taken to dealership in April) they had us pay them to perform another oil change and participate in a Oil Consumption Analysis Test. A month later, we came in and magically the vehicle had only lost "0.7 Litres" as they claim. They topped it up. Fast forward another month and the vehicle had lost the same amount from March to April. The vehicle is losing approx 1.46mL/km, and somehow they tried to claim that amount as lower. Very shady things happening here.

My experience was excellent. I wasn't expecting to be treated as good as I was. I have dealt with…read moreused car lots but having gone to a Hyundai dealership I was blown away. I dealt with Gord, who was straight up with me and he did everything to make the sake right. Even the dealership head manager treated me right so I have only good things to say about Birchwood Hyundai and their team. I will go back often.

Wow!!! Great service and a great price. Auto Excell took the time to help me find the right car and…read moregot me the best price in the city for the make and model.

Best cars and cheapest prices so far in the City. It was fun to deal with this car dealership. Very…read morefriendly and helpful customer service. Definitely recomment this place if you looking to buy good used car. Thank you

very poor customer service, sold us a ford f150, had numerous damage to 3 sides, was sold with the…read morewrong tires and rims, offered a resolution than came back with nothing. they are not looking out for the end customer. they are only out for the bottom line!!!...do not buy from them, you will thank me!!!!!

They tried to steal my money. They took a refundable deposit, but when the sale didn't end up…read morehappening they refused to return my deposit . It took a week of arguing, getting Mastercard and the BB involved to finally get my deposit refunded .

Awesome dealership! I take my toyotas there for 11 years…read morenow. What I really like about their service department is - honesty and that is huge nowadays. Thank you.

I purchased a used truck from here. Which failed safety inspection in another province. The service…read moreinspection performed at their location has no mention of the issue I am seeing at another location days later. I called McPhillips and the sales manager told me they won't do anything for me. I strongly recommend not purchasing from this dealership, if a deal looks too good to be try it is because it likely is. Tires have already been replaced $1000 cost to me. An unexpected fee after receiving my vehicle. McPhillips Toyota has made it perfectly clear that they don't feel responsible for this in anyway. The exact statement from the follow up email from the salesperson "Please remember that at our dealership your satisfaction is our number one priority.", this is clearly not the case! This dealership demonstrated the slimy nature we're all warned about with regard to used car sales.

I bought a Toyota C-HR here and was totally impressed from start to finish. Leanne and Alvina were…read morewonderful through the entire process, which was easy and quick. What impressed me most, however, was the owner of the place coming out with me and pointing out features and actually hooking up my phone, when I had some trouble. When the owner takes the time to come out and help you, you know you are in the right place. Thanks you guys for making it a pain-free experience. Highly recommend these guys.

We have had multiple issues with RideTime, of which we have received no response to any of them…read more When the car was delivered to us it was missing the front plate bracket. According to the CarProof the car was only ever registered in Manitoba so the part was obviously not placed back on the vehicle during the safety inspection or detailing. We were to pay from our own pocket in order to mount a front license plate as six months later we have received no response from RideTime on this issue. The car was purchased from our home five hundred kilometers from Winnipeg. Nowhere in any of our communications with RideTime did they bother to mention that it only included one key. Six months later we have received no response from RideTime on this issue. The sales representative we dealt with was obviously very inexperienced and quite inept. She stated the auto finance company was called "Auto Finance" when it turned out to be Scotia Bank. She couldn't answer any questions and always had to consult someone else. She also managed to mess up our insurance forms which were mailed to us. Luckily the insurance broker accepted them anyway or we would have had to have them couriered again to register the vehicle. Six months later we have received no response from RideTime on these issues. My wife was visiting Winnipeg in three weeks from the date of purchase yet we were pressured to take delivery of the vehicle in advance of this date. Once we agreed to take delivery they made my wife's sister come to the dealer to pick it up while their website states: "How you drive away in your dream car is completely up to you! We'll deliver your car straight to your driveway, whether you're just down the street in Winnipeg or anywhere in Canada or the United States", we were told by one of the owner's (Andrew) that the service department was "humming" and that they had multiple staff out with "sinus infections" and couldn't be bothered to deliver a vehicle to Fort Garry twenty minutes away (let alone anywhere in Canada or the US). Andrew was routinely rude to both of us after we refused to buy overpriced Gap protection for our vehicle. Gap protection is priced at $1,000 and would cover the difference in the amount owing on a loan if the vehicle were to be in an accident. I pay $180 a year for insurance on my home's possessions with coverage up to $35,000. How is a $1000 policy for a car purchased at $13,500 a good value when MPI states less than 1% of cars on the road are in an accident every year (let alone the unknown stat of how many are written off?). The car's exterior wasn't cleaned for delivery when it was picked up. It's now six months later and we have received no response from RideTime on any of these issues. Once the car reached us in Swan River there was a random part from another car in the back seat. The sales representative had no explanation for what it was. Four months after taking delivery we went to get the tires serviced and realized we had no key to unlock the bolts on the tires when the tire shop informed us that it wasn't in the vehicle. We called RideTime about this issue and much to no one's surprise they were completely unhelpful and never responded. The tire shop had to break the bolts and we had to replace them at our own expense. My wife's review has been up on Facebook for months and we have received no communication. It's clear this company is great to deal with when a sale goes right but are completely unhelpful when anything goes wrong. We aren't difficult people to please, a simple apology would have gone a long way for the majority of our issues (and save them our reviews) but we have heard nothing. While their website states "We promise to delight you every step of the way--so if you can think of anything to make your experience better, please let us know.", we have routinely attempted communication with them to rectify these issues but have received absolutely nothing in return. It's obvious this statement and ones like it are simply marketing gimmicks and RideTime has no concern for their customers should they have any issues.

Brought in a fob for them to reprogram . Was told owner was not available till afternoon. went back…read moreand was shocked by the owner's attitude . He acted like i was bothering him . He started by saying how light the fob was ( saying it had no battery in it . ) This was even before he opened it up to find it did indeed have a battery ( new ) The he tested the signal being emitted from it . It was present and strong . Then he said there was something wrong with it and told me i needed to buy a new one . All the time I got the impression I was wasting his time . I walked out without buying and never went back . I would not recommend this business to anyone .

My car keys did not arrive due to a luggage mishap at the Winnipeg airport. In desperation, I…read morecalled FREEDOM to see if they could have another key made with a programmed chip that would allow me to drive home. They were fantastic to work with. The tech, Paul even completed the service without me being on location, which was a great relief considering I was travelling with a four-year-old. Great communication on what they could do, on what they needed from me and trying to prioritize my request. It did take them a few hours to get me put on the schedule so I had to spend some extra time in the city but overall fantastic service. Couldn't have gone smoother. Highly recommend.

Great service and very happy with the experience and purchase!!…read more Mike and Kathy were great and the overall service from the entire staff was great. Highly recommend this location.

Super unimpressed with this place. Went here to test drive…read morea CTS and see how I felt about it. I've never looked at, been in, or even knew much about Cadillacs to begin with We were greeted fairly quick. Took the CTS out for a drive but I really wasn't sold on it. When we went back inside to talk about the car details I saw an ATS. Now THAT car had my interest. I wanted to know about it and told the guy I actually would prefer to know about the ATS instead. He said fine and that he'd give me the info about the CTS first and then let me know which was fine even though I made it clear that I didn't really care for the CTS anymore after having driven it anyway. He also said he'd find out my trade in value for the car I had which was great. UNTIL...He told me that the guy in charge of determining the trade in value wouldn't do it unless I agreed to take that CTS THAT DAY. He refused. Are you kidding me? You're selling luxury cars and expect me to agree to a ridiculous ultimatum like that? Why not inform you customer about the cars more? Don't pressure me into buying anything EVER. Especially when I come in saying I know nothing about Cadillacs but I'm extremely interested. The ultimatum thing might work on some people but that left such a sour impression on me. I pretty much laughed, said forget it I don't want to hear about the ATS or the CTS from them, got up and immediately left even though the guy was trying to convince me to stay. I ended up going to McNaught about a week later and bought an ATS from them instead. Had an EXCELLENT experience. Work on your customer service, guys. Because I will never recommend anyone to go there after my visit.

I never would have known about this place had my brother not recommended them, but I'm sure glad…read morethat he did. I picked up nice quality breaks for my truck for about 30% less than the next cheapest place in the city. Service was good and white they didn't have everything in stock when I called they were able to get the parts I needed within a couple of hours of calling. Service on the phone and in the store was good and I was in and out quickly. I can see why my brother gets all his parts from them. I'll definitely be going back. (Note: Their listing on Google Maps is out of date - get their current address from their website.)

Mancave items galore. If you or anyone you know who is a NHRA, SO-CAL, Harley Davidson, muscle car…read moregear head, if you are looking for your unique auto items, call Reg. His honesty and his experience with the auto industry is really unmatched. If he doesn't know the item, he knows a guy who would have it. It is hard to go into his shop and not buy something. Good pricing, selection, and getting you the right part you need the 1st time is why I do not shop anywhere else for auto items. Go see him today