No idea where all the negative reviews are coming from. my family had an amazing experience at palm…read moregardens. Staff were friendly, building was well-kept and clean, staff was very communicative about the treatment and care. I firmly believe people have this idea of a 5 star vacation resort in their minds when they think of rehab facilities. Will your loved ones be waited on hand and foot? absolutely not. Will they receive the care that they require to get better and ultimately return home in a clean and sanitary setting? they absolutely will!

Staff really has no clue what they are doing, this is what you'll be dealing with if you let your…read moreloved ones reside here. I hope they get inspected again because this place is hazardous for any elder person.

I was at Maimonides where I received an operation and treatment following a fall from a ladder. For…read morethe sake of convenience, and because the facilities are physically attached to each other, I selected Borough Park Center for rehab. I was there for about 10 days and decided to discharge myself home, prematurely as it happened. This facility was quite grim, the food poor, the staff, with some exceptions, largely unresponsive. I consider the personnel issue largely due to the obvious fact that this place is understaffed - the CNA'S (Certified Nurse's Aides) are overworked and the morale poor. A truly outstanding exception in the care I received was in the person of Eve Romero Zaid (CNA), a person of extraordinary friendliness, ability, competence and compassion, always ready with a smile. The people in the OT department were rather mechanical and formulaic in their approach, but the PT department was excellent, especially my therapists, Ricky and Monica. I can't end this review without reference to the horrible discomfort I was subjected to by the bed, more specifically the mattress, which is covered by thick, HARD PLASTIC. (!!!) If you're confined to one position on your back for 22 hours a day this mattress becomes a major negative theme in your life. I tried moving my body as much as possible to avoid bed sores, begged for a mattress topper or an egg crate foam cushion, to no avail. I do not exaggerate. This mattress was a horror.

Very bad here. When you get a bad attendant, can be terrible experience. Still waiting average of…read more45 minutes before someone came to clean my father's soiled diaper. As he had hip surgery he needs assistance which some staff here begrudgingly provided. His bed, tv and nurse button were broken ad only fixed during the weekend. Stay away from here if you have a choice.

very caring and respecting staff, especially the admins…read more they are always there for me.

if you're looking for effective physical therapy, this is not the place. my father was a patient…read morewith a goal of being able to walk again after a fall down some stairs. he was there for 10 weeks with so little improvement, it's pathetic they'd have him "exercise" for half an hour/45 minutes a day, 5 days a week and that's all. the rest of the time spent in bed. ridiculous. it may be that they're understaffed and overwhelmed but either way, if you're looking a serious approach to physical rehabilitation, do yourself a favor and look elsewhere.

Absolutely HORRIFIC!!!!!!!!!!!! We moved my mother the next…read moreday ASAP to Norwegian not too far away to I'm not gunna sit here and say much better but DEF better, MUCH better stafff but the facilities are that of a mid west 80s motel, ehhhhhhh

Abysmal staff...unprofessional, uncaring, indifferent and lacking any compassion for the resident…read morethey are "caring" for. The place is filthy and needs to be renovated, rusty radiators, broken bathrooms, old equipment. This place should be reported to ombudsman immediately.

I was born at this hospital and lived nearby the majority of my life. However, until recently, I…read morehad not been here much. My mother was recently hospitalized here and I had mixed feelings. While she was in ICU some of the staff were great, but once transferred to the regular part of the hospital, I didn't care for one of the doctors. She was rude and condescending, including with one of the nurses. My new primary doctor is here, I started to see her last year. I had no issues with her, but did have issues with the billing department. I believe this place has undergone some nice changes over the years-- just think they have some bad seeds sprinkled throughout this hospital.

The worst billing department. Very unprofessional customer service. I'm getting billing from last…read moreFebruary of 2025. When you call up the billing department. No one knows way. It took over a year to sent you the 6 billing.

This place is clean, organized and the service is quick. They don't have you waiting in the waiting…read morearea too long like some other places. When I ask them to change my hot pad every 10 minutes rather than 20 they do it with no problem or attitude and they don't rush to get you out of there like some other places. I'm happy here :)

The best place I ever went. Michael is knowledgeable, friendly, helpful, great listener, kind. He…read morealso has a wonderful team. Lise was a great assistant and helper. From the terrible condition of my right arm, after several months I have my arm moving ability back. I appreciate all you help and grateful and miss you, guys (even I hope that I would not need your help) And I definitely will recommend your place to everybody. Thank you VERY MUCH! Marina

Typical nursing home environment where staff gives only the minimum and very little smiles.read more

Our aunt has only been here 3 days. The facility is very clean, no typical odors that many…read morefacilities have, but most importantly, really great caring staff including administration (Dr. Baccash, Gabrielle) , front desk, Nutritionist/Dietician (Lee) PT, OT (Kermit) recreation, and Nurses ! Its a hard life transition for families, but they have made it as good as possible. Most have been extremely responsive with all requests. Thank you!!!

great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

Much better than Hamilton I can attest to THAT, facilities here are SERIOUSLY lacking but the staff…read morebeing some best of I'd say make up for that...not many options outside of this and the horror zone that is Hamilton by the VA so I dunno what more to say. Other than the staff here are pretty solid nice people...just this place is DATED beyond belief.

No good. Plus food terrible staff unprofessional…read more Waited forever to. Get. Service