I just had a great buying experience with "Ted", the manager of the Palo Alto shop. He apologized…read morebecause a whale had bought out their entire inventory of Gold Eagles this morning, but he gave me a great price on Gold Buffalos which beat my favorite dealer (CNI) by a wide margin. He said he mostly prefers himself to invest in Canadian maple leaf gold and silver. I had a great time talking to him and hope to do business with him again in the near future !!

Reliable, TJ is very helpful and knowledgeable. He is carefully check my jewelries and really spend…read moretime.

There's many reviews on here about the jewelry. But not about the gold buying. So I'm going to…read morereview my experience. I had a tough a time finding a gold buyer that deals with gold dental caps. Upon coming to Chris's I understand fully why 98% of the gold buying places won't accept it. It's because back in the old days dental places used pure gold and something else to make the gold more denser. Because it's gotta stay inside the teeth for a very long time. The other gold buying places do not want to pay top dollar because of this. I had a gold bracelet and a tiny bit of sliver. The guy showed me the rate he was giving to me on the back of a business card. He also broke down the gold percentage rates on each piece. Wow that's a very detailed service. The guy also given me a 20% off coupon for my next visit. This jewelry store exceeded my expectations to the epic level. The price points on their inventory is way better then what you see at the mall. In fact better quality. I saw a couple of things that I liked. But showed my hubby a couple of ideas for Christmas "Hint hint". They do custom jewelry, sliver and fashion jewelry. I saw some watches also. This jewelry store is upmost in integrity. I'll be coming back because of this.

Fast service, super nice, would return for any broken jewelry. I wish I go the name of the…read moregentleman that helped me. I would def return

Service was amazing and the offer was competitive. Nimer (?) was great. Took his time, shared info…read moreabout the current market value of gold and diamonds. While I didn't get what I hoped for, I definitely feel like I received a fair amount. This was after visiting a total of 6 shops between Hayward and El Cerrito. If I could, 10 stars!!

This experience was as smooth as it could be! I called to see if they take walk ins and the guy was…read moresuper polite and said yes. So I came down, easy to find with parking right in front. Inside is clean and simple, you go up to the window for the process. Harb helped me and he was super cool and nice! He weighed my jewelry in front of me, he was very open and honest of how it works. Gave me the offer, I took it and was paid fast just like that. Quick and easy, and the service was great! No scam vibes here! I Highly recommend this place

Bought some earrings and a beautiful 14k gold bracelet from here, also sold my unwanted gold for…read moremore than what I would have got if I would have taken it to the mall.

From the owner: Retail fine jewelry ranging from 10k-24k gold, sell your gold or platinum jewelry and diamonds,…read morejewelry repairs, sizing of rings, custom work, get your jewelry cleaned for free!

This place makes dreams come true! That's it…read more I was a completely clueless guy, overwhelmed with where to even start when shopping for an engagement ring. Through a friend's recommendation (already a good sign), I went to see Richard, and he helped guide me through what to actually look for. Over the course of 2-3 months, I visited him multiple times, asking for advice, having him look at diamonds I was eyeing, sending inspiration photos, and trying to figure out that what I wanted was basically a Frankenstein combination of multiple ring styles. Still, he entertained every idea I had. He told me more than once, "I don't want to take your money if you don't want what I'm giving you." That alone says a lot about how he runs his business. After all the planning, brainstorming, and back and forth, Richard and his team pulled it off. He helped me give my fiancée the ring of her dreams, something unique and special enough to match who she is. So thank you, Richard, for helping make that happen, and thank you, Shelly, for always entertaining me and making me feel like family during what was honestly a pretty stressful process. You've made the whole experience feel exciting and personal instead of overwhelming. Oh, and to tie it all together, I did introduce my fiancée to Richard and Shelly. That's how big a part they played in the story of our engagement.

Friendly and helpful workers!!!! My mom's wedding ring got resized after a long time of not being…read moreable to wear it, and not only was it absolutely beautiful and perfectly sized when it came back, but it was polished and cleaned until it shined! They even cleaned my dad's ring for him, and it was shinier than I had seen it in years. Absolutely beautiful craftsmanship and a great atmosphere. If I want jewelry or need help sizing or buying something, I'd go straight here.

We have been in to The Gold Mill three times and Yousef is just the nicest and most friendly guy…read more He is fare and seems to be very honest! We will be back Yousef, thank you for your help !

I found this place and tried to call to make sure I could sell my jewelry. They missed my call and…read morereturned it which I was impressed by. I had 1 necklace and 2 pieces to sell. He used a hand machine to determine the karats which was quick and easy. After, he weighed the items. Im not sure about price and gold so dont run with my opinion lol. He offered me a price and said it was best that I keep it but I literally had it sitting for a long time and it was pieces so I said why not. After I accepted the price he paid me cash right then and there. I think it was worth it considering I wasn't going to do anything. Quick and easy i'd recommend.

Jay. was very polite and timely. we agreed on a price…read moreimmediately which was acceptable to me and allowed him some leeway as well I will be doing business with again

Jay is great and gave me a fair price. I found him on ChatGPT, and I am glad I did. Will…read moredefinitely use him as my go too.

I just came into to sliver and gold and Farrah helped me out and had such an amazing costumer…read moreservice and I will definitely be back in!!!

These men we're very amazing and helpful. Definitely would do business with them again. the…read morecompany was full of honest and knowledgeable staff. Definitely a place of integrity. Had a very good experience with Kevin and the owner Rick. We definitely do business again. Definitely a great group of handsome honest people.

I had such a wonderful experience with Sonny! From the moment I started looking, she was so…read morewelcoming, sweet, and genuinely helpful. She really took the time to listen to what I was looking for and helped me find something I absolutely loved. What stood out most was how comfortable she made the entire experience. I never felt rushed or pressured, and she was so patient while answering all of my questions and showing me different options. You can tell she truly cares about the people she helps and wants you to leave feeling excited and confident about your purchase.

I stopped in at Geoffrey's in San Carlos to get some gold jewelry appraised and find out what…read morethey'd pay. From the start, the staff came across as short and borderline rude. The appraiser seemed agitated and rushed, and the offer she gave me for the gold was a pawn-shop-level number. The next day I took the same gold to a well-reviewed and reputable goldsmith in Marin and was offered 40% more. That's a big gap for identical pieces. If you're looking to sell anything of value, get a second quote before you accept any kind of offer here.

I've already mentioned in my earlier review that this place is fantastic when you need a loan...The…read moreguys who work here are no nonsense about the business they've been doing it for years and they have always been fair with me on loan amounts when I bring my items in. I have to say I have always been satisfied and thankful I had someone to go when I needed money. I moved and I was not able to come in and pick up my item. They shipped it to me for a fee of $40 (plus the balance of my loan amount and ticket of course had to be sent) the shipping rate is because it has to go registered mail and I'm sure the fee includes them having to pack it as well(it was packed great!). Long story short...I received my item in the mail and I'm happy to have it back it means a lot to me. If you ever need a loan in the Bay Area this is the place to go! THANKS GUYS YOU ROCK!!!!

The owner responded to the review with his explanation which is fine. However, the issue is how he…read morehandled it in person. He came out of nowhere - he wasn't even there when we initially got it tested. He came out super aggressive and starts aggressively asking us where his rent is multiple times. That's not how you go about doing your business bro. Maybe try speaking to people with at least an ounce of respect. Look at the other reviews about you and how they describe you. You run a business, you represent your business. If someone in my line of business does something I'm not happy with, I get that point across in a professional manner. Im not even mad, it's just disappointing. You could've gone about it in a professional way and there would've been no issue - we would respect your policy and leave and handle things outside.