Wow, we've had some difficult experiences with a few Rogers locations, but the store manager here,…read moreAbraham, gave us hands down the best experience I've ever had at any Rogers store! He really listened to us and came up with an incredible solution to our problem! My husband and were both able to upgrade our phones for free, and he was able to get us more data for a small increase in our monthly bill. Plus he seemed to be the only one in the store who really knew what he was doing, the others appeared to still be in training. So he was like the Flash, jumping from helping us to helping 3 other customers in the store simultaneously! Our 18 month old was running around the whole store all the while making a racket but Abraham and one of the ladies working there just kept laughing and saying how cute she was! All around we left pleasantly surprised and extremely satisfied! Thank you so much Abraham for your amazing customer service!

Siplink was our phone/internet provider for over 10 years; they are nice people but extremely slow…read moreto respond to customer service issues. We decided to move to Shaw Business this past summer. The transition went relatively smoothly except for our fax line. We have been trying for over 8 months to get Siplink to release our fax number to Shaw and they have repeatedly told us that they released the number, while Shaw says they haven't. It turns out our fax number is resold through a company called "Nu-Dawn" and they need to release it in order for Shaw to reactivate it. Suprise, surprise... Siplink was previously named "NuDawn," and even knowing that we know this information they still refuse to release the number.

From the owner: Siplink Solutions, of Edmonton, has an in-depth knowledge of all things IT. We have over 10 years'…read moreexperience in consulting, networking, computer sales, windows servers/UNIX, web design and hosting, e-commerce, IT support and of course, telecommunications. We can draw on our knowledge and look at a solution from many perspectives. This allows us to provide what no other company can: a truly digital, turnkey, unified communications system.

this company is an absolute joke across all of Canada , the service cuts out all the time , daily I…read morewould say, customer service treats you like a retard and lastly it's overpriced trash that can't even stay on consistently . they will also argue and refuse to refund you for any interruptions they may have caused you .

Had to cancel cable and internet for my dad who passed away, but needed to keep phone number for…read moreinsurance purposes in keeping his home alarm system active. Was told if they cancelled anything it all had to be cancelled. I asked if I could put the phone number in my name in order to keep it active and was told no, because if they pulled up the account to cancel anything, they would cancel it all. Has anyone else had any experience with Shaw/Rogers with this type of situation? My parent's had this number for 40 years, and we just need to keep it until the house sells :(

https://duckduckgo.com/?q=wow+mobile+boutique+west+edmonton+mall&atb=v362-1&iaxm=maps&source=places&…read moreai=wow-mobile-boutique-edmonton-2 Do not trust the Pakistani girl- Deepsha- from the Wow store in the West Edmonton Mall- she lies, switches plans, told me she is going to give a phone for $56 but switched it to $1500- $400 more than Rogers could have sold it to me. I told her that I wanted the same plan that I have- which is no monthly plan, and signed me up for a 2 year plan. She cannot be trusted. She takes advantage of seniors and lies to them

Fantastic customer service! Ask for Kathy, store manager. She is attention to details, very…read morepatient and responsive to customer's questions. No tricks, humble type of person. No hard sell and tell you the truth, everything you need to know. Will certainly advise anyone who is looking for mobile phone or any phone plan service and wish to talk to honest, friendly sales service people.

If you are looking for a mobile phone I highly recommend the Rogers store in West Edmonton Mall…read more The store s bright and very organized and is significantly larger than the old location. The staff are always friendly and very helpful. They are very knowledgeable about various phones and explain your contract thoroughly. I have been there twice getting phones for my kids and it is some of the best customer service I have ever received anywhere. I will definitely be returning here for any of my mobile phone needs.

The problem I previously posted about has been resolved in a manner I am very happy with…read more The store manager, Dione, is very knowledgeable and has excellent customer service skills. I will definitely consider Clearwest in the future.

Great customer service, was followed up by management to explain situation. I recommend coming…read moreinto the store for quick non hassle service than online and over the phone.