Upgrade Alarm Control Panel. Alarm technician Andy provided excellent workmanship and I feel we…read morereceived good value for funds expended. I highly recommend this business for your home alarm installation and servicing.

Please read this before you decide to use this company .This by far had to be one of the worst…read morecompanies I have ever dealt with . When I met with Dolby to discuss my system I specifically told him I wanted to purchase the entire system , he wanted me to enter an agreement where I rent the equipment from him for a period of 3 years + monitoring fees . I stated I wanted to buy it not lease it from him and he wasn't happy about that . He thought about it and quoted me that to buy and own the equipment I would have to pay him $2000 + GST for all the equipment and I agreed to that and a monthly 1 year contract of $39.95 which he raised to $42.95 then raised again to $49.95 . I ended up selling my home and asked him if he was interested in installing a new system in my new home . He replied "No" he was not interested so I advised him I would be discontinuing service with him . Thats when he decided that I owed him more money . I was in a 1 year contract which I completed and then went month to month as discussed and I owned the equipment since I paid him over $2000 and he kept stating he thought I owed him something ... conversation ended . Here is a link to all the equipment he sells and the retail pricing . https://buy2gig.com/ . This will show you the price differences between what he wants to charge you and what he's supposed to charge you . In my case he gouged me and the equipment he says he sold me for $2000 actually is worth maybe $700 I didn't feel good about how Dolby mentioned he thought I owed him more money . I bought the equipment outright or so I though and he verbally told me I did I sent him a written notice of cancellation as per the agreement and I get a message back from Dolby demanding $600 for unlocking the control panel or he is going to come and remove it . I was like "what" ? I bought the equipment from him but little did I realize the Dolby and his shady ways wrote on the contract in small writing that the control panel was " not inc" and I did not notice this at the time I signed the contract because I trusted him and the verbal agreement we had . Dolby is as shady as they come, always trying to figure out a way to take advantage of his customer so that you will owe him more money at the end I suggest you all close read the contracts he made you sign as he has made it so that if you discontinue service he will come after you for additional money . He basically ripped me off and knew he was doing it . It was he that did not want to continue service because he wanted the $600 cash grab and he will take back this monitoring panel , then sell it and install it in someone else's home telling them that its new when its not ...its actually from someone else's home as will be most of his equipment ....super shady !!! I have signed up with Telsco . There you buy the equipment and they do not own any of it , it will always be yours . I even sent them a email to verify the control panel is mine to keep and they stated yes it is ( see attached photo) . They are the exact same price as Dobly's JTL and they do not do shady things to their clients . They actually gave me better cameras which include sd cards and the ability to talk through any camera where Dolby does not offer that . Again Dolby goes out of his way to take advantage of his customers ...most of you do not know this yet but just wait until you try to discontinue service even though he verbally tells you that you own the equipment he is not being honest to you Ive learned my lesson and I hope you seriously look at what you have signed because he 100% is going to play it to his benefit and add very small print items onto the contract so he comes out ahead and remember some of his equipment he is installing has been in other clients houses ,such as mine , so anyone after this point may be getting my control panel installed in their home

I had a fantastic experience with InfoIT! Their CCTV installation and WiFi coverage extension…read moretransformed our office. Professional service and great results--highly recommended!

Friendly knowledgeable staff. Didn't try to upsell which was a bonus. Decent select of equipment…read moreand are willing to take the time to explain products and discuss your needs or wants. I have been dealing with them for years and will continue to do so. Unfortunately they closed their service department which sucks. Had a few things repaired there over the years but they were very helpful in recommending a reliable service outlet.

I am a longtime customer of Audio Ark. Even though the store has a lot of high end equipment, I…read morehave never felt pressured to buy beyond my budget. The staff of Andrew, Simon and Emilio are knowledgeable, friendly and helpful. Andrew in particular has let me demo lots of equipment, has been patient with me and his recommendations have always been spot on. A great store.

Kam Lee Great Tech. Order part, on time, TV fixed, 2 days. He seems to know each model from the…read moreinside out not the other way. Costco Warranty, Concergene Warranty, LG Warranty all say "not our problem maybe you broke it". Are you kidding Cat5e plug fell off of main board. Kam say: " ya, ya, I order part, you not pay". Great, 9 months old on 2 year warranty, LG should be on the hook. Japan Video thank you. I spent 3 days on the phone with LG in some country I know not. Now I have a solution. Now I go to Japan Video store, see if i can support business. Good business deserve good customer. Maybe: "Life is Good" trademark rewrite to "Not our problem"

Bought tv at visions with extended warranty 3and half years later tv won't turn on Japan did the…read morework picked it up returned it in one week so far tv good as new had no problem with them at all

People in my family have gone here to have their computers fixed a few times now, and every time…read morewe're impressed! Their prices are reasonable, and the people there really do their best to fix your stuff, save your data, etc. in the best way possible. For people out of Sherwood Park, it's a bit of a drive, but definitely worth it for their reliability and trustworthiness :)

I spent 7 hours trying to figure out how to order and upgrade a new computer from out of town so I…read morecould pick it up ready one my days off. It was a frustrating pain in the neck. Automated phone lines with A.I. generated responses that could not understand my situation. Phoned Memory Express on the South side of Edmonton and Reese, (a human being), answered and understood what I needed and exactly how to procure it. I am not a computer expert but I knew what I wanted and what questions to ask. My solution took 5 minutes for Reese to develop. I wish there were more stars to give. I was blown away by his knowledge and professionalism. I will be driving past 20 other computer places to get to this particular store. Thanks again Reese. Your new, and now loyal customer.

I love this store. It's really great to have a local tech company with qualified staff at your…read morefingertips. At the moment, they are just not able to answer the phones due to sheer volume and staffing, so calling for curbside or other information is not possible. It's a pandemic...everyone take a breath, they will still help you out - and with a smile! There is NO in-person shopping. I'd definitely recommend shopping online, getting all your screen shots or part numbers on a list before you arrive to not waste the staff's time as they are BUSY. I arrived and the parking lot wasn't very busy - good sign. There were only a couple of folks ahead of me, and the floor is clearly marked for physical distancing, and someone was at the door to direct guests. Staff were all super busy, and I went late at night to avoid people... the staff were cheerful, HELPFUL, and went to great lengths to find the borescope/endoscope camera I came for (the website said there were 8 in stock,) so it was just a matter of finding their hiding spot. It took two staff to locate it, and locate it they did. I felt safe, staff sanitized the PIN pad after every guest, and I witnessed frequent cleaning by all the staff at the registers. I like to shop local... a lot, and I want to keep my IT peeps fed and housed. I like having a local shop that I can return or exchange items if there's an issue, and Memory Express does that and more for my personal and work needs. Ordering online... you can do that too! They definitely ship, and I wouldn't hesitate except I needed it sooner than later to check my vent for birds/nests - yes it's November/December, but I don't want to block any feathered friends inside before putting on the screening! The only location offering Curbside right now is in Manitoba, however, with the upcoming new restrictions in Alberta, check with them on Monday...that may change!

We contacted Telsco about our front doorbell camera not working properly. We were able to book an…read moreappointment for a technician to come out to the house. Alan called first and arrived a few minutes early. He was extremely friendly and explained exactly what was wrong and he came prepared to fix it. We were very happy with the speed of the repair and excellent workmanship that Alan possessed. We have been very pleased with the customer service and with Telsco from the start and continue to be satisfied customers.

Was very impress from the first day with our rep explaining the different options. Was not…read morepressured to purchase, was left with things to look over and even told to compare with what others offered. Installation took about 2 hours, but no complaints, as it was all done carefully with no damage to my house. The equipment is a bit more expensive than some companies, but the service makes up for it. I have called or e-mailed questions or concerns and they were answered promptly. And the monitoring is all local so that puts my mind at ease. I'm monitored for flooding, carbon monoxide and fire as well. Very happy to be a Telsco customer

Cory installed a ceiling fan in a bedroom in the basement…read more Two other contractors said it could not be done for various reasons. I was ready to give up on the project. Cory assessed the situation and installed the fan quickly and efficiently. Thanks for a job well done, Cory!

I had Corey do some work for me in December and showed up on time as promised and did a great job!…read moreVery professional, courteous and well equipped. Corey had given me a quote and did the job quicker than he originally thought and only charged me for time spent. Very impressed with Polar Electric! I had to call Corey today (on a Saturday) during the Covid-19 crisis to help me on a DIY switch replacement. I ended up healing off a wire and had no idea where to put it so after calling Corey, he switched over to FaceTime to have a virtual look and in about 2 seconds he spotted where it should go and I was able to fix the problem! Awesome service Corey, I will use you again and recommend you as well!