Sal was the gentleman who installed my carpet going down my celler stairs.He did a an amazing…read morejob.He cleaned up after the job was done. That was a plus///. We had a friendly conversation all the time he was here. Made me feel at ease.Sorry you were late for supper Sal.

I highly recommend Bill's Carpet. Our carpet is beautiful and installation was great. Bill came…read moreover and brought a sample of our carpet choice so we could match it to our walls. He measured and called with estimate that afternoon. Installation was great. Sal was friendly and professional and did an outstanding job removing the old carpet, padding, and staples. New carpet looks wonderful. We are extremely pleased. I would definitely go back to Bill's for any future flooring needs.

I appreciate how patient and helpful the employees here have been on both occasions when I needed…read moreto pick out flooring for my house. It took quite a bit of time for me to wrap my head around the different types of wood flooring options and understand which would be most suited for my home, and I had a hard time making up my mind. It is an overwhelming responsibility to be faced with, and I did not at any point feel like I was annoying the guys who helped me, even though I was sort of going around in circles at times and had to ask them to re-explain some things until I got it. I would recommend this store. They have a really nice selection and have been very helpful to me.

Hired them for a new hardwood floor install in one room and refinish of 4 additional rooms. The new…read moreflooring matched perfectly. Everyone was helpful and professional. Cleaned up after and we're always on time. Definitely would recommend and use again in the future!

I had a great experience with Tile and Stone of Syracuse. They are a great place to do business…read more They have very good prices, they are very responsive, very quick to do measurements, and very quick to install.

they were great from. From helping me make the decision to the installation. They were very prompt…read moreand professional. I had both bathrooms and my kitchen counters done. I had asked for a curved counter in my kitchen and they designed and did a fantastic job as you will see in the attached picture I would highly recommend them.

We had a great experience with Syracuse Tile & Marble. They patiently helped us throught the…read moreprocess of selecting material for countertops, then obtained the material and stored it for months while our job progressed. When it came time to measure, cut and install they did everything in a timely and professional way. Each piece fit perfectly and looks amazing, exactly what we wanted.

Extremely professional, knowledgeable. Dave was extremely helpful choosing the tile at the…read moreshowroom, the tech arrived on time, measured the counters, and was very informative. Our installers, again were on time, did a perfect job. The experience with Syracuse tile and marble was great.

These guys have been in business for over 50 years and you will not find a better mason / building…read moresupply store in New York State. Time and time again they have helped me and my family with many types of jobs and they are first class. This is a second generation business, Joseph Mossotti started the company on a shoe string and built it up and passed the business to his son and current owner Steve Mossotti. Nice work guys , keep it going.

Craftsmanship and care delivered with precision - highly recommended!…read more We had an excellent experience with Countertops of Syracuse. From Brian in the showroom to Paul's precise laser measuring, every step was handled professionally. The installation team, led by Alex, took great care with our installation, and the finished quartz countertops and backsplash fit our 68‑year‑old walls perfectly. Dan, who now leads the company, clearly values customer service and quality craftsmanship. Quality, professionalism, and true craftsmanship -- this team deserves every rave review.

Excellent and expert service. Dan really knows his stuff and…read moreis also extremely helpful. No reservations about recommending this place.

From scheduling our estimate to the day the job was finished the communication was amazing. Even…read moremore amazing - my floors. They are absolutely gorgeous From my first call to get an estimate scheduled to the very last check in when the floors were completed they were professional and responsive. They arrived to start my floors when they said they would. The dust was kept to a minimum and my floors are gorgeous. Highly recommend!

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Having a 10 month old puppy, I needed carpet cleaning!! My neighbor recommended Byrnes Chem-Dry. It…read morewas fast to schedule appointment and they arrived exactly as promised. They were very professional and personable. The carpet looks great. They were able to remove spots and it looks and feels like new carpet. Will certainly use them again. Price was very reasonable. A plus- carpet dried in an hour.

They just finished my carpets and they came out wonderful. I was kind of concerned about some bad…read morespots but they did a great job on that too. I highly recommend them and will be using them myself when I need carpets cleaned again.