I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Just had our second project inside of a year completed and they did an amazing job again-- always…read morecame at time they said they would ; trustworthy honest all the workers were professional and very detail oriented and great price for refinishing first floor and for installing new hardwoods in our entire upstair and replacing our staircase absolutely highly recommend them to anyone needing this work They even took care of our dog while we had to be out of the house

Contacted this company for a bathroom remodel estimate. The woman on the phone asked if my husband…read morewould be there. Should have just hung up. The woman they sent out for my estimate told me a bathroom remodel wouldn't be a good use of my money, quoted $40k for a 5x8 bathroom with no floor plan change, and then asked if I work- presumably because my scheduled estimate was mid-day on a Monday. Or maybe because I don't live in a wealthy, all white, neighborhood. All 4 other estimates I got from other contractors quoted under $20k. I've never been more disgusted by a company in my whole life.

From the owner: Helping homeowners and small businesses in Syracuse and Central New York achieve their dreams with…read morepicture-perfect remodeling, renovation and new construction projects.

Replaced carpeting with LVT & new carpeting on stairway excellent service. Would highly recommend…read morethis company

OMG! What a surprisingly wonderful experience I had with this company. I had a small bathroom…read moretiling job that I needed done, with quality workmanship and without getting gauged. Of course, I started with the big box stores to nail down what would be a ridiculous price. Coming up short on so many other potential contractors, I mistakenly searched the web using this company's name--thinking it was another that I had been in contact with. I was impressed by CNY Flooring's online customer photos and testimonials, and afterward the willingness of the owner to arrange a free estimate, then finally and most of all the excellent pricing. I purchased my own tile elsewhere, and used CNY Flooring for the installation only. The owner Sid and his assistant did such awesome work and clean-up after that I'm now considering having more flooring work where I hadn't even thought of it before. I will provide an update and photos when the last piece is installed. But, I can tell you already that if you're looking for quality, timeliness, professionalism, and reasonable pricing, look no further. CNY Flooring is one of the best that I've encountered in 20 years here in Syracuse, and more than a half dozen tile flooring contractors in my home over the years. Can't say enough wonderful things about them. Read less

Bathroom Remodel: Professional in every aspect. Punctual…read more A smile and good morning each day and kept us in the loop with all decisions. Perfection. Made sure everything was completed to our satisfaction. Pleased with the finished product beyond words. Can't say enough about our experience with Woods Brothers. Joan M., Baldwinsville

From the owner: Woods Brothers Remodeling & Construction LLC provides kitchen and bathroom remodeling services,…read moredeck installations, and more throughout Marcellus, NY.

Took deposit and material fees for a 2nd floor porch repair project. Left the project in an…read moreunstable state (see attached photo) and never came back. No explanation, no reply message, simply never returned.

Geovanie and his crew did the interior finishing of a four season sunroom for me--flooring, walls,…read morestairs, and creating the opening for and installing a sliding glass door to connect the sunroom to the home. They were extremely congenial and worked with me to add some extra finishing to the project to make it more efficient. Geovanie has an excellent attention to detail. He is concerned about both craftmanship and customer service. The end result is stunning (and affordable as well!).