Beautiful facility with great caring staff. Located within walking distance to New Hartford…read morevillage. Food was delicious and ample. Great Pub.

From the owner: Established in 1882, The Community at Sunset Wood, a 501(c)3 non-profit organization, offers…read moreseniors 62+ an environment that includes gracious living with options for aging in place. Our campus, located in the Village of New Hartford, is independently owned and has a board of directors that oversees long range goals and opportunities for programs that enhance a high quality of living within our community. To learn more about The Community at Sunset Wood, please contact us today.

This community is extraordinary. The campus consists of independent living spaces, senior housing,…read moreskilled nursing facilities, medical research facilities and dining facilities that are more like high-end restaurants than nursing home cafeterias! I had a broiled Seabass this evening with finger potatoes and roasted carrots, French onion soup and French vanilla ice cream that I would swear came out of a gourmet kitchen. There was a full bar in the Acacia Village complex with a surprising assortment of beer, wine and spirits. The residents of these various facilities seem authentically happy and there is plenty to do. I got to check out hydroponic greenhouses, a library, two different chapels, fitness centers and some historic sites in addition to a number of walking trails. I know many people here, although it is only my second time visiting. When it comes time for me to retire, I will strongly consider this magnificent facility.

From the owner: The Masonic Care Community is the center diamond in a crown of properties owned and managed by the…read moreTrustees of the Masonic Hall and Asylum Fund. The effort to build a home for Masons, their wives, widows, and orphans began in the mid-1800s. The Masonic Care Community opened its doors in May of 1893 as the Masonic Home. It was built with pride and purpose and over the years, has been a safe haven and welcome place for tens of thousands of people. Today, this first class facility is open to everyone and more than 500 elders call the Masonic Care Community home. Our beautiful 400-acre campus is close to city services and area attractions, and also offers our residents a safe and secure country setting complete with a pond, stream, woods and a variety of wildlife. Our mission is to support, nurture and educate those whose lives we touch by providing exceptional care and services with compassion and pride guided by the Masonic Principles of brotherly love, relief, truth and integrity.

Walden Place is a very nice facility, however, be aware of the corporate policy of refunding of the…read morecare fee. The "care fee' is a fee assessed for a patients care. I have no problem with this fee. The problem is if the patient leaves the facility to go to the hospital. This care fee does not get a prorated refund of the patients fee until the patient is out three weeks. What???

What a wonderful place!. There were many choices in the area when we started looking for assisted…read moreliving. A friend recommended Walden Place "They are so nice there." Our parents have been there over 3 years now. I still call and thank that friend for her help in finding Walden Place. From the receptionist, to the food service staff, administration and nursing; the attention and caring is heartwarming. Everyone is patient and happy to help. Melony, lead attendant, is a godsend. She knows how to listen, when to tease out a smile and smooths away worries. She is as patient explaining things the 12th time as the 1st. She even gave our parents her home phone when she went on a well deserved vacation. After a visit there, we smile and say " we are so lucky we found this place"

Our experience with Seneca Lake Terrace, especially their "Memory Neighborhood," has been quite…read morepositive. Mom has a lovely private residence and enjoys joining others in the dining room for wonderfully-prepared meals and in the living areas for music, movies, pet visits, and a host of activities. She has access to her beloved Catholic Services and Communion. There are plenty of opportunities for conversation and attention! Laundry service and a hair salon are on site, as well as an ice cream parlor, and there are attractive, accessible grounds to walk and appreciate. SLT staff members are professional, friendly, and most caring! It is a relief for our family to know that there is 24-hour care available for Mom if needed. When family and friends visit, they experience the warm, family-like, welcoming atmosphere that Mom enjoys daily - such a plus! SLT allows its residents to age with dignity, a critically important aspect of an assisted living facility. The location of SLT is convenient to churches, parks, Seneca Lake, restaurants, shopping, the Geneva Public Library, doctors and dentists, Geneva General and F.F. Thompson Hospitals, and lectures and more at Finger Lakes Community College and Hobart and William Smith Colleges.

My family had to move our mother into Seneca Lake Terrace a year ago. I was impressed the moment I…read morewalked into the facility. The surroundings are bright, colorful and clean. The semi-private rooms are spacious. It doesn't make you feel like you are putting your loved one in assisted living. You are placing them into a 'community' where they can make new friends or catch up with old ones. Seneca Lake Terrace provides excellent care for our mom. We live out of state which makes it difficult to visit. The staff keeps in touch on a regular basis to keep us updated on our mom's health, doctor appointments, and general overall health. They offer daily activities which you can or not participate in, it is totally up to the individual. They even have a hair salon. If you are considering placing your loved one in assisted living, I would highly recommend Seneca Lake Terrace.

This is a great adult home. I have been visiting here for the past 10 months and each time I visit…read moreI am amazed by the care and compassion of the staff. The residents are treated with the utmost respect, the meals are made from scratch and family members are always welcomed. When a resident is hospitalized and returns "home" they are met with cheers. I would recommend this home to anyone who is making one of the toughest decisions of their life regarding the transitioning of a "senior".

They announced the closing, but took weeks to tell residents where they were going creating much…read morestress and angst for these elderly and family!! The care recently has been much worse and even before the announcement it was quite poor!! Always short staffed; not trained workers. My mother was left on the toilet for up to half an hour before they came after ringing the bell! Left in bed after Dr visit undressed and waiting for staff to cover the wound!! Staff who didn't "know where her things were" , and "tell the next person you see what you need" were recent responses to her care needs!

Dont send your family here. They will harm your family. This facility sued my sister for cost of…read moreservices provided to my mother, who died in their care. This facility used an attorney on retainer to hold my sister responsible for costs that were explicitly communicated in writing that she would not be financially responsible. This went on for 5 years. This business is the reason people are terrified of getting sick. I hope every single person involved in this scam to steal from families and provide sub-standard care are put out of business. I am going to make it my personal mission to ensure everyone knows how Presbyterian home operates. This is just the beginning for you Pres home. They get zero stars. If you signed paperwork here make sure to show it to a legal advisor or attorney so you are not dragged over coals.

My mother has been a resident for 4 years, at times theyre been short staffed but they raised the…read moreamount staff is paid by a lot and this seems to help, my mother doesn't complain as much about having to wait. The activity dept is wonderful, mostly because the director of activities is so devoted. Some nursing staff is good like Lily the day nurse, but for the most part the quality of care is good though can always use more CNA. Susan who works in the office is wonderful about helping with the financial part.

NIGHTMARE from Day One. The pics on their website are fake. Not at all how the place looks. They…read morelied & kept pressuring to admit family member as long-term care so they could immediately take control of the finances. They promised a private room but changed that once we got there. First 6 hours there, they didn't even offer to assist my 92 yr old Grandma to the bathroom after she came from a 5-week hospitalization. She fell twice the 1st day and had huge bruises on her arms and face the next day. They lost her $5,000 hearing aide and most all of her clothing in the first week. They ignored her dietary instructions and gave her meat although she is a vegetarian and didn't give her the protein shakes ordered by her physician. They soon strapped her in a wheelchair or left her in bed for hours on end, sitting in her own urine and feces all day. Every time we called, no one answered the phone. We would call several times in a row, several times daily. They told us that she would scream out in the night, which she had never done before at home or in the hospital. After the 1st week, she was nodding out when we came to visit. She told us they were giving her pills at night and told her "Now you'll sleep!" By Day 12, she had to be taken to the ER by ambulance (at our request) as she had gained nearly 20 pounds of fluid and was in congestive heart failure. They nearly killed her. I wouldn't let this facility care for my dog! My Grandma is now thriving and walking again after Rehab at a much better facility!

My husband has been in the secure memory care portion for 18 months. Nurse manager Patty is…read moreextremely responsive to any of my concerns and questions. Food is okay 6.5/10. Definitely short handed at times(especially weekends) Staff is mostly very friendly. They get him to shower which is NOT easy. There have been times when he hasn't been changed but mostly when nurse manager is off for the day. I've heard many horror stories from other places and I consider us lucky to be there.

Place is disgusting. Mom has been here since July 2025 was supposed to be here for rehabilitation…read morein that time. She only did rehab twice. Went behind my back made themselves payee of her finances. Staff rude doesn't like to do their job. Leaves medication unattended, and med cart. Good luck getting a hold of administration to have a conversation with them. Finance does not like to call you back. Meals are absolutely disgusting. Building is completely outdated. Sprinkler systems are old heating system is old. Ice machine and dining areas are absolutely disgusting. Bottom line if you can help it do not send love ones here for rehabilitation or nursing facility absolutely disgusting. I wouldn't send my dog here. I would g give this place even one star but it wouldn't allow me to move on without doing it!!!