There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

So far so good. First clean was very professional and we've got them on a regular schedule now.read more

So happy we found Whatamaid! They were able to fit us in for a move - in cleaning at the last…read moreminute . They did a great job and were also so nice to work with. I definitely recommend them.

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

They were punctual. I would recommend these professionals as they were diligent in cleaning the…read morecouch. Great job and very pleased.

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

The apartment looked much better after the cleaning. The team worked carefully and didn't rush. The…read moreonly downside was that the appointment started a little later than planned.

Been using them for years. Savannah is the best! Very thorough and fast. Great Customer service is…read morefantastic.

Fast, friendly, affordable, and professional. Cleaned my…read morehouse the same day as service was booked Will definitely use again.

Completely satisfied with the cleaning. She was prompt and got the job completed within my…read moretimeframe. She even did additional cleaning that was not part of her regular cleaning process. The price was competitive with other cleaners. I would use them again.

Jennifer kept in touch with me,she answered everything question I had in a timely manner. She came…read moreon time, walked through the house with me listening to every detail of what I wanted a she and her team got right to work. Recommend them 100%. Thank you Jennifer and team!

From the owner: I worked for a well known cleaning company near me. I learned a lot from them but realized that if…read moreI went out on my own, I could do a better and more thorough job. There were time constraints that didn't allow for proper cleaning. Some of the workers would take short cuts so that they could leave on time so as not to get "in trouble" for taking too long to clean. I am very meticulous when it comes to cleaning. I treat every home as I would want my home to be cared for and cleaned. I enjoy what I do and take great satisfaction in a home well cleaned!

Several months ago, I found myself struggling with managing work:life balance. Once I started using…read morethe excellent services of Go Clean, I have many recovered hours per week AND a sparkling clean home. I placed one call for service and the owner responded immediately to arrange in home services. The communication is outstanding, the cleaning is consistently of quality and the cost of service is quite reasonable.

I couldn't be more impressed with the service I received! Steffany came fully prepared, and got…read morestraight to work. Every room in my home was spotless by the time she was done floors were gleaming, surfaces dust free, and even the hard to reach spots were taken care of.