1. Crossroads Plumbing

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Alexandria, LA

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Crossroads Plumbing

1.0 (7 reviews)
Open • Open 24 hours

Services - Crossroads Plumbing

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

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Pop's HVAC & Multi-Service

Pop's HVAC & Multi-Service

(4 reviews)

Outstanding AC Repair Service! I highly recommend Pops…read moreHVAC & Multi Services LLC for any AC issues. Our air conditioning went out during this summer heatwave, and they came to the rescue. What stood out about their service: * Prompt response: They scheduled a technician to come out next day, on a Sunday. * Expert technician: Willie Sarpy & Tasha Lacour arrived on time, quickly diagnosed the issue [cleaning], and explained the fix clearly. * Fair pricing: The repair was done efficiently and the final cost was reasonable. $335 total. AC service call $85, AC cleaning $125, & Labor cost $125. The AC is running perfectly now, and the house is completely cool. I will absolutely use Pops HVAC & Multi Services LLC again and recommend them to all my neighbors! - M.McDaniel

They were contracted thru my home warranty to replace a ceiling fan. Paid 75 service fee and the…read morefan motor was out. They got with the warranty company and warranty wouldn't cover the whole price of the fan. I told Pops warranty wasnt paying, thay I would pay out of pocket. Pops quoted me 225 for the fan, so I asked for the model number so I could find a fan motor to replace it because it would be cheaper. They didn't even have the model number, so how did you price me the cost of the same fan?? After months of asking if they were coming back out, they flat out told me no, so the $75 I paid, which goes towards the repair is gone. They took my money to never return. I would NOT ever use these people. They are crooked, also if they have any rebuttal to this review I have ALL of the texts messages that went unanswered and the final text where the wife told me they weren't coming back out. Straight up unprofessional and took my money and ran

ACA Air Conditioning Heating & Plumbing - Visible water damage and recessed lighting inoperable

ACA Air Conditioning Heating & Plumbing

(2 reviews)

I am not a native of the ACA service area, so I had to start from scratch when the problem with a…read morewater heater occurred. After calling several companies where I got no response, or a maybe I can come in two days response, I called ACA. The lady that I spoke to was very accommodating and knowledgeable. She told me a technician would contact me. And just a few moments later, I did get a phone call from a technician who asked me pertinent questions and obviously knew what he was talking about. The technician worked with me and met me at a time that I could get away from work. He showed up exactly when he promised. Being that he was very knowledgeable, he had the issue resolved in record time. The charges were extremely reasonable, especially considering that this was done on a day of very inclement weather when most companies were considering it an emergency only day. In short, in the future, I will not hesitate to call them for any plumbing needs that I may have.

I would not recommend this plumbing company based on my experience. They came to my home to light a…read morebrand new water heater, and during the service, water leaked from an supply line and entered my attic and hallway ceiling. I was told that the leak occurred because the line was not capped. I was also quoted a service fee of $145, but I was ultimately charged $197, which added to my frustration with the overall experience. After the incident, I had visible water damage to my hallway ceiling, and water came through a recessed light that is now no longer functioning. Edrick stated that there was no water damage in the attic because the insulation had caught the water and they wiped everything dry. However, the visible damage to my ceiling and the fact that the recessed light stopped working after the water intrusion were concerning. I also had concerns about the service itself. Based on the events that occurred and Joshua's interactions with Edrick, I did not feel that Joshua demonstrated the level of experience or confidence I would expect from someone performing plumbing work in my home. What was even more disappointing was the response from management and customer service. I spoke with Joy, a representative, and Zack, the plumbing manager. Both came across as defensive when I brought the incident and resulting damage to their attention. Rather than feeling like my concerns were being taken seriously, I felt as though the focus was on defending the company's actions instead of addressing the damage and finding a resolution. I also requested the company's commercial general liability insurance information so that the property damage could be properly reported, but that information was not provided, refused in fact. Accidents can happen, but how a company responds when something goes wrong says a lot about the company. Unfortunately, the customer service or lack thereof that I experienced was extremely disappointing. In my opinion, that ultimately reflects management and trickles down to the staff. I expected better communication, accountability, and customer service. Based on my experience, I would not recommend this company to anyone.

Crossroads Plumbing - plumbing - Updated October 2026

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