Absolutely the best! The best service, the best quality and the best value…read more Miami is very lucky to have Julio and the Shoe Rescue behind the Carreta on Bird Road and 87th Ave.

Excellent customer service and quality job. They do anything related to shoes, handbags, luggage…read more Little pricey but it's worth.

I wish I would have read the reviews before going against my better judgement when I walked into…read morethis shop. To start what I mean by "going against my better judgement" A shop that is visually in complete disarray from the moment you enter should be clear indication of the service you will receive. Yet I gave the shoemaker the benefit of doubt. I handed him 4 very expensive pairs of shoes. Zanotti's 2 simply needed insoles 1 heel tabs 1 tightening of the straps. I dropped my shoes off on Saturday 4/11 and was told they'd be ready by 4/14 I was asked for payment $75.00 up front I came back on Saturday 4/18 giving them 4 extra days and the shop was closed early. I came back the following Saturday 4/25 and I was told that there had been some sort of fire somewhere in the vicinity and he was unable to finish my shoes but that he would have them ready by Monday 4/27. He told me he would call me and would deliver them to my home. NO CALL - NO DELIVERY I returned on Friday 5/1 to collect my shoes which by now should've been done but my shoes were no where to be found. He rummaged through shoes front and back but could NOT find them. I told him I needed to go to Aldi (giving him extra time without hovering over him to find my shoes) I returned 40mins later and he still had NOT located my shoes. As I watched him continue rummaging I peaked into the back area and noticed something gold in a Publix plastic bag hanging by one of the work stations and I asked him to check that bag. He said those weren't mine and I asked him to show me the gold shoe in the bag and lo and behold it was one of the 4 pair of shoes I left him. There was another pair of my shoes in the bag also UNFIXED! I had managed to recover 2 of the 4 shoes I'd dropped off. I described what one of the other pair of shoes I remembered dropping off looked like and he managed to find it however, I could not for the life of me remember which was the 4th pair which still remain missing. He begged me to give him another chance but I refused to leave this shoe repair shop my shoes any longer. What he didn't know is that one of the other times I had gone to pick up my shoes I'd heard another customer complaining that she'd been to pick up her shoes over 3 times and he'd give her some lame excuse each time. He continued to try to convince me to give him another chance but I stood my ground and asked him to give me the shoes he'd found and to refund my money. I am still missing a pair of shoes and I fear that I will never get them back as he didn't label the shoes with the ticket number or customer name and number. It might just be time for this man to consider closing shop. I will repost and update if I ever get my Missing pair of shoes back

I am beyond frustrated with this business. I dropped off my shoes for repair in August 2025. It is…read morenow August 2026, an ENTIRE YEAR later, and I still do not have my shoes. For the past year, I have been given excuse after excuse about why they weren't ready. I came into the shop today expecting this to finally be resolved, only to now be told that they cannot even find my shoes. I was also told they had been repaired, yet somehow no one can locate them. Keeping a customer's property for a year, repeatedly making excuses, and then losing it is completely unacceptable and incredibly unprofessional. I have been more than patient, but this is ridiculous. I will absolutely never bring another pair of shoes here again, and I would not recommend trusting this business with anything you expect to get back.

Took a pair of shoes here to be cleaned and they came out BRAND NEW! 10/10 service, definitely take…read moreyour shoes here if you need them to be cleaned/repaired!

Small shop on Galiano in the heart of Coral Gables. Took a pair of shoes there to get a new heel…read moreand Thomas showed me these rubber soles and heels he could install to also help me from slipping. He did a bang of job on my Italian shoes for a modest price. I brought back another pair of Italian suade shoes that were filthy and needed new blue show strings. I wear them everyday. He provides me a detailed service and an affordable price and now these are like new. Great job Miracle Shoe Repair.

Nestled comfortably in a strip mall off of Kendall Drive is the Kendale Lakes Shoe Repair. Don't…read morelet the subtle exterior fool you, this place knows how to treat your shoes - even if you haven't been treating them well yourself. I came here to have an old pair of Sperrys cleaned up and to have my girlfriend's favorite heels fixed (the sole was coming off, as was the cap on the heel). They gave me an estimate of $20 for both jobs and asked for 50% deposit. Not bad! Their turnover was 2-3 days, though they said it could be done before. 2 days later I received a call to pick up the shoes and I was very happy with the results. My Sperrys looked brand new, despite me having worn them daily during work over the course of about 6 months. My girlfriend's heels also looked perfect, and she said they felt great to walk in, If you need a shoe repair around the West Kendall area, stop in, you won't be disappointed!

Horrible service, dropped of a bag to have the zippers repaired. Bag got dropped off on Wednesday,…read morehe said to pick it up Saturday. I came back on Saturday before the store was supposed to be closed and it was closed. I come back Monday and the bag was still in the same spot where he put it when I first dropped it off. So he hadn't even touched it by Saturday let alone on Monday, he even stated he forgot to do it, he then said to come back The next day, I called to make sure it was done so I wouldn't waste gas, and again it was not finished. I go on Wednesday and it's finally finished but gave the worst attitude when I asked politely if can get a refund of $10 since it was such a hassle to get the bag back. He then tried to claim it was because he had to order parts and not because he forgot to do it, when he himself admitted he forgot to do it the second time I went to pick it up. I don't recommend this place at all.

I needed to clean 4 pairs of shoes and found them on google with great reviews so I called them up…read moreand a few hours later my shoes are shinning and coming back home! Great people and friendly services!

Great workmanship and on time delivery. The service is very helpful and knowledgeable.read more

I had a pair of leather shoes with worn-out soles that I didn't want to throw away. I was referred…read moreto this repair shop by a friend, and I'm glad I went! The repairman greeted me right away and explained that he could replace the soles with something more durable. The process was thorough and expertly good. They look amazing! The new soles were sturdy and had a great grip. The boots felt as good as new, and the price was very reasonable for the quality of work.

Hello everyone! So you need some shoes, purses or maybe even your belt repaired? Not a problem…read more Need some holes punched or those favorite high heels brought back to life? Well Javier and Jorge have got you covered 1000% at Sunset Cobbler. Outside of the quality work they provide what I like most is how courteous and professional everyone is at this business and they will always give you an honest answer on whether or not something should be repaired as well. Interesting to note that the local LV and GUCCI stores actually refer their customers to Jorge and Javier as they can bring many of those high end purses back to life for you. Now it may take a bit to get your items back but believe me it will be worth the wait as they recall do an excellent job. So if you need any leather items or shoes repaired, dyed, etc. feel free to stop by as I know they will take good care of you and pretty sure they will strike up a conversation as well while you are there. I know you will not be disappointed.

Great place to repair shoes or buy good shoes at great prices. Great selection of shoes and ladies…read morebelts and purses at reasonable prices.

Sweetest man ever! He fixed my heels so quick but the best part I felt so welcomed walking into his…read moreshop. Alfredo's smile truly made my heart melt! I'll be back!

Excellent work, great price. I recommend it 100%. Excelente…read moretrabajo. Buen precio lo recomiendo 100%

Zero Stars! DO NOT USE GEM to repair your shoes. They ruined two pairs of my designer shoes. I can…read moreno longer wear either pair. $300 later the owner was not willing to do anything to get resolution. He was yelling at me and was very rude!!! I'm so upset! They don't care about doing a good job or satisfied customers. Plus they are way overpriced!!!!!

Best shoe repair shop in Miami!! They have professional and experienced staff, that has renewed my…read moreshoes, purses and simply all the leather goods I've taken to them, for over 15 years! They use very high quality products. The outcome never disappoints!!

I have taken my shoes and clothing there to be tailored for well over 20 years having gotten the…read morerecommendation from my mother who went there for at least 10 years before me . I have given referrals to countless people who have all been very happy with the work and the service. The owners and their daughter/ niece are the very best of people. Your work will be excellently done .

They lost my wife's shoe for weeks and we were inconvenienced by having to make several phone calls…read more- not to mention my wife couldn't wear her shoes. Of course they charge customers up front. Only after "I" made yet another phone call did they finally track it down. When I drove all the way back there to pick it up, she just handed me the shoe - no apology, no "sorry for any inconvenience" - nothing. I politely said "...you know, it would have been nice if you apologized for all the inconvenience and losing my shoe for several weeks." She just smugly smiled and said "have a nice day." They could care less!!! Now I'm going to contest payment through my credit card company and file a complaint with the Better Business Bureau etc. It's so easy to just say "sorry" - it goes a long way!! She should be schooled in basic manners or fired Take your business elsewhere...