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Crossfit OptIMize Lexington

1.0 (1 review)
Closed • 5:00 am - 5:00 pm

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Onelife Fitness - North Lake

Onelife Fitness - North Lake

2.0(5 reviews)
0.9 mi

I have been a member since the business was Golds's Gym, then Mov Fitness. I assumed that the…read morechange to One Life Fitness would basically be another name change. Most of the changes that were announced have been completed and actually has transformed the gym from an average gym to a top tier facility. It seems like they have doubled the size of the facility just by adding tons of new machines, opening up the existing spaces, and organizing the area for maximum effiiciency. However, the continuing friendliness of the original Mov staff, plus the addition of many hard working people are what make it feel like a family gym. While I, most times, just accept how things are, I have always mentioned improvements that would contribute to my postive experience when I notice. The difference now (I assume due to Vicktoria's strong work ethic), is that when I mention something as One Life, the changes occur within days. And, I guess based on having people with foresight for customers, most things have improved before I even get concerned. While I miss my original trainer (Lindsay), my new trainer (Nick) and all the others seem to enjoy helping us reach our goals. Nick's field of study has been great for me trying to adapt to the issues with aging and how to address those in the proper training and correct preparation (for me the stretch sessions allow me to continue to workout while hip and back changes can slow progress). Finally, being greeted by Katherine, Victoria, and/or Christine (or whomever is at the front desk) each visit, just makes it feel like a family type gym vs a corporate chain. They help me start out my work out with a smile. To close, I'll give a little more praise. "Hardest working" goes to Victoria, and cleaning guy (sorry haveln't learned his name yet). They are never in one place for long. Always cheerful and make you feel that way goes to Katherine and Nenna. How can anyone be that cheerful all the time? While those are ones I call out as champions, I have had great experiences with most all the staff, and thats what makes the gym stand out. PS. While it is obvious the changes must be contributing to larger membership, my lunch time slot never seems to be an issue for access to the various equipment. Regards Joe

I'm at my wits end here. I've been a member for 4 years, first MUV now OneLife. Grateful for the…read morerenovations they put in, but they're promising that the turf area will be available "soon" and it's been almost a month. The gym is crowded, we're all working out on top of each other, and I'm about this close to moving on to a new gym that isn't full of empty promises. They kicked me off the turf area because it's not "ready yet" when all I was doing was a plank... but the trainers take their clients on it all the time. I don't like double standards. Is it closed and not available yet or not? Pick one.

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Onelife Fitness - North Lake
Onelife Fitness - North Lake
Onelife Fitness - North Lake

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Orangetheory Fitness

Orangetheory Fitness

4.5(18 reviews)
2.4 mi

I'm really enjoying my first month here. I love IT because it's a solid 60 min full on workout with…read morerunning, rowing, and weights. I love the tracking of your calories and exertion. It really pushes you and it lets me know what I need to do to push myself. The trainers are great. Lisa, Aaron, and Christina are fantastic coaches that really push you. They have great energy and it's amazing they can keep track of so many people. The coolest thing is that I can have my OT membership anywhere in the country. Really cool national gym!

I am only leaving a one star review because it's not possible to leave 0. This business provided,…read morehands down, the worst customer service I have ever received. I was a member here for just under a year and the classes were good overall, however, the customer service side of things is severely lacking. A majority of the time that I would call the studio I would not get an answer. When I left voicemails I would never get a call back. I quickly learned that there is no point in leaving a voicemail because they do not care to follow up with their members to assist them; you basically just have to keep calling everyday until someone finally answers the phone. When I wanted to cancel my membership (due to moving out of state, so it wasn't possible for me to go into the studio to cancel in person) it took multiple attempts for me to even speak with someone. I let the studio manager know in Mid-March that I wanted to cancel my membership because I had moved. She let me know that because they have a 30 day cancellation policy that I would be charged once more in the month of April. Seemed a little off to me that I would be charged an additional month for a membership when I had already moved and would not be going anymore, but I understood their policy and agreed to be charged again in April. I was emailed a cancellation form to fill out and I submitted it back to them on April 10th which was exactly 30 days before I would be billed again for the month of May. I never heard anything back from the studio manager after I submitted the cancellation form so I had no reason to believe that there were any issues with my cancellation. I was then charged for the membership in the month of May. When I called them to clear up what I believed to be a mistake, I was told that because I didn't email the form back until April they were charging for the month of May as well... even though I told them on March 13th that I wanted to cancel my membership and I sent them the cancellation form on April 10th (which was a 30 day written notice in addition to my well over 30 day verbal notice...), they charged me again on May 10th. This is extremely crooked and it is clear that this business prioritizes exploiting their customers just to make an extra buck over being fair and providing good customer service. I will be contacting my credit card company and disputing the transaction. If you are looking for a good place to work out that actually cares about it's clients and treats them with fairness and respect, this is definitely not the place for you.

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Orangetheory Fitness
Orangetheory Fitness
Orangetheory Fitness

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Crossfit OptIMize Lexington - intervaltraininggyms - Updated May 2026

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