Horrible customer service. I believe her name is Hayley at the front desk left me on hold when all…read moreI needed was to transfer my membership to the place I moved in Charleston. I tried calling back twice and she would not answer. I still cannot get my membership moved to my home gym. Do not select this location as your gym. You will never get assisted with even the simplest task.

i understand it's inexpensive to go here!! but the lack of cleanliness is terrible. mirrors in the…read moregym still dirty after i noticed 4 weeks ago. hair all over the place. staff members just standing around doing nothing at the from desk needs to be addressed!!

Absolutely love this family style gym, nothing corporate about them. Feel at home so much. I use to…read morego to Golds gym and they were great too but a lot has changed since then. Highly recommended gym here. I appreciate coming here.

I love this Gym so much that I'm reviewing it from a different state to tell you everything that…read morethey did right. I was a member for six months, never had any issues, always felt respected and comfortable as a young lady. This is one of the cleanest gym I've ever worked out in. They clearly have towels and spray bottles and everyone does such a good job of keeping everything clean and wiping everything down. Everything you can think of is here. Plenty of machines, free weights, and room to move. The owner is a joy, and I can't wait to go back and workout here again. Thanks so much!

Price is excessive for the area. I would suggest looking at Muv Fitness or Brickhouseread more

Look for other gyms. Their cardio machines have been broken for a while. Looks cheap at 19.99…read morea month.. but there are fees to sign up .. and fees when you quit. There is enough competition, shop around and you can find a better deal.

Great gym! Friendly staff, clean equipment and plenty of choices to work out on. Tanning, relaxing…read moremassage water beds, clean bathrooms, filtered water refill fountain. Getting back into the habit!

Horrible gym. People just sit on machines doing nothing while text messaging, looking at YouTube…read morevideos, or browsing Facebook. I have complained to staff several times with no resolution. Tried to use the leg curl machine last night for 45 minutes while the guy using the machine worked out his Facebook scrolling finger muscle. This is a daily experience at this location and personally, someone needs to address this issue. Cell phones should not be allowed in the work out area, PERIOD. If you want to waste your time fine, but don't waste mine.

DYNAMIC/FITZONE VS. ONELIFE I was a member of once Dynamic,…read moreand currently FitZone, for aprox. 18 months. I endured the lack of bells and whistles (gym appearance, hot conditions) initially because the group class instructors are wonderful: especially Laura S, Mark B, David, Jade, Angie, Ronnie, and Allison (I have tried all their classes and came away having a great time!). However, FIT ZONE'S MANAGEMENT is AWFUL and even DISRESPECTFUL, and I would NOT RECOMMEND it. FitZone: In October, 2025, I noticed that my month-to-month membership RATE INCREASED by $20 suddenly after the name change, and attempted to discuss the issue with the General Manager, DRE. My mistake. DRE was CONDESCENDING and loud enough where others guests couldn't help but look. Dre's stated that "you got an email", and I should have READ THE SIGNS they posted in club letting the public know that there would be a rate increase. I asked him to show me the actual email, because I never received it, and I never saw signs. Dre went on to tell me that I should "read my contract" and continued to get loud and defensive. When I asked to talk to their Billing Dept or HIS supervisor, Dre told me, "he never answers his calls; YOU CAN'T TALK TO ANYONE ABOVE ME" with a snarky grin. I grew more and more upset and told him that it's fraud to charge someone more than what was agreed to, and I told Dre to stop calling me by my first name, as he was getting WAY too familiar. His last words: "YOU ARE NOT MY CUSTOMER!" I walked away in humiliation, I guess, put in my place. Later on, after some digging, I was able to contact the same Owner Dre mentioned before (that never answered his calls), Brad Rowe, and we had a 30-minute conversation about Dre's unprofessionalism about how he was doing all he could to bring the gym forward and on par with his other FitZones, located nationwide. He thanked me and apologized for my experience, and admitted that he didn't really know what was going on in this Lexington club, since he lives West Coast. I let Brad know about the fact that people are being charged an extra $10 a month for group classes, but there is NO CHECK-IN to verify who has this add-on or not. Brad stated that he was aware of this issue, and that his goal was to progressively make the costly changes due to so much needing attention. I thanked him as they finally fixed the A/C so our little tots wouldn't roast during play! He decided to comp me $10 a month for child care as a resolution. My friend who observed the interaction next to me that night, also emailed Brad directly per her observations. With the promise that Brad would talk to Dre, I thought this agreement was fair, and decided to stick it out with FitZone. Dre never spoke to me again when I would scan in at the front desk. No apology. No recognition, as "I was not his customer." So who would I go to with any further issue? My only option was Brad, so I emailed him after getting charged the very additional $10 Brad promised would not happen, one month later. Brad responded that he would check as to why the system was charging me. He doesn't know his own system. I took the opportunity as well to email Brad about the lack of Lysol disinfecting (I never even saw a can or any of the like) occurring in the Childcare room, since this is cold and flu season, and stomach flu, norovirus, strep, flu A/B is going around...and truly a GYM would be CLEAN, right? I was emailed after Brad must have talked to Dre, saying that cleanings were done nightly by childcare staff. This was interesting to me because spraying some Lysol in between children is not hard, and the kid's care room is such a small space. I emailed him again to respectfully reconsider. I guess my concerns about cleanliness were too much. I received an email the next day: "after careful consideration, we have determined that we are no longer able to ADEQUATELY SATISFY YOUR NEEDS OR PROVIDE THE EXPERIENCE YOU ARE SEEKING (caps mine). As a result, we believe it is in the best interest of both parties to part ways...effective immediately, your membership is CANCELED." WHAT?! THEY FIRED ME! I expected a CLEAN CHILDCARE room in cold and flu season, respectful communication per INCREASED RATE CHANGES, and RESPECTFUL AND PROFESSIONAL INTERACTION WITH GENERAL MANAGER, and not to be CHARGED for classes that others weren't even paying for, but attending? ONELIFE: WHAT AN AMAZING DIFFERENCE, for ABOUT THE SAME PRICE! -when you walk in, it is brightly lit and actually smells CLEAN, including Kid's Care, locker rooms, wet sauna - MANY group classes throughout the week AM/PM (FitZone had only 1 evening class Tue, Wed, Thursdays) -wonderful and reasonable management: Victoria is extremely PROFESSIONAL every time I see her -front desk who actually GREET you when you come in with a smile -the best Spin instructors: Sharon M and Chrystyne are fun, witty, and work you hard! SUMMARY: IF YOU WANT A PLEASANT, RESPECTFUL GYM EXPERIENCE, SKIP FITZONE.

This has to be the worst gym I've ever dealt with. I've been trying to cancel my membership for…read moreover 6 months due to moving and they have still yet to cancel it. This has cost me hundreds of extra dollars. The customer service is horrid. Instead of assisting, they just continually argue about canceling your membership. Considering the gym I was registered for closed, I'm not sure why it's STILL an issue. If you can, go to a different gym. I do not recommend this place at all.

They NEVER answer the phone, no one is there to help when you actually go there, and they have been…read moretaking outrageous payment amounts ( over $100.00 a month) for a membership I don't use & have tried to cancel many times. They're scammers, DO NOT sign up there, they're crooks

Do not trust this place. There is a reason they do a 2 year contract. They overcharged me, told me…read morethey were refunding it, and just didn't. I had to call again. Apparently, I'm "SUPPOSED" to get my money in the next couple of days. That's what they told me before, and it never happened. Now, they think I'm gonna work out in there for the next year, knowing what filthy, trashy, liars they are. They don't even return my calls now. Save your money for the new Planet Fitness coming in here to Redbank. Learn from me. Anytime Fitness will lock you into a $18.99 charge every 2 weeks for 2YEARS! They won't let me out even though they overcharged me and broke contract. Planet Fitness will NOT lock you into a contract. Like I said, they do the contract for a reason. It's because they're trash and they know it. So guess what I'm doing. I''m paying the $18.99 every 2 weeks, not going there, and getting a PF membership. Oh, and telling EVERYBODY about AF business practices. DON'T FALL FOR IT! Wait. PF is coming soon. Damn right, I'm disgruntled! Never again!

me and my wife signed up at this gym in 2023 but after the first visit my wife's knee hurt and…read moredoctor prohibited her from going to gym and provided her with a letter to cancel her membership, it took the gym authorities about eights months to cancel the membership but they charged us more than $500 but, they never refunded the extra money they charged us. I don't recommend this gym to anyone.

Has every machine you could need. Very spacious. Unfortunately no water fountains on the ground…read morefloor that I could find. One complaint. Nice friendly workers. Good music. Clean machines. Nothing is torn or worn.

I am a 54 year old female with several health problems. I was looking for a place that I would not…read morebe judged, would fit in and feel like I could reach the goals I knew I needed to accomplish to be healthier. I have found that at StrongHer! The all female staff and women I work out with are so supportive. If you need a place to feel a part of in a comfortable setting, this IS the place for you! I am excited to have found this group of women to continue my health journey.

I met with Ashley to discuss what I wanted to do with my body. We talked in depth about what my…read moregoals are & how she could help me achieve them. I needed to learn how to work out. Think about that. If you're interested in working on the shape/condition of your body for whatever reason do you know HOW to? Ashley teaches you how to get the results you want & she gives you the information you need to continue to succeed. From the moment you walk in the door she's your biggest cheerleader. She genuinely wants you to succeed & gives you her all every time. Women empowering women-just like it should be.