I wish I can give them 0 stars.. They sold me a golf cart 6 months ago..an EZGO RXV, advertised as refurbished with a speed of 32mph.. Since day 1 the cart has not charged properly.. It wont hold a charge.. They picked it up and diagnosed problem as bad battery gauge.. When the repair person replaced the gauge he dug it out of the dashboard with a screwdriver and tore up the dash.. Immediately after receiving it, it was obvious the cart was not repaired,, it wasn't the gauge..Contacted Cross again and told them what had happened.. said they were busy and they would pick up the cart when they could.. After the cart almost caught fire in my garage i told them they needed to pick up and fix asap.. After having it for about 5 days, it was diagnosed as a bad cable.. Cart was delivered to my house.. Got in the cart and noticed the speed was reduced from 32mph, (which i paid an extra $1000 ) to approx 19 mph.. He told me his tech forgot to adjust the controller....On top of that ...It was also obvious the cart batteries were still not holding a charge.. This cart will drop to less than half charge in under 1 mile.. Cross Resurrection has now told me they have gone above and beyond for me and refuse to fix the original problem or address the significant drop in speed..Owner wont even address, had his employee do his dirty work... Do yourself a favor, if your gonna spend top dollar on a cart go somewhere else !! They are incompetent, and will turn their back on you after they get your money !!! read more