Quite satisfied with the result for our project - we replaced old aluminum windows with wooden…read moreFoldUp windows from Rochester Colonial. We were interested in their mechanism which allows the pane to fold up toward the ceiling, resulting in a large opening ideal for this converted front porch. The company is based in NY, but was patient and helpful working with us and shipping their product to California. We customized colors and grid pattern, and went back and forth with a local window contractor to ensure fit and that their product would work with our sash and sill setup. (Thanks WDMremodels!) Shortly after our order, the 12 week estimate got buried in shortages and delays - everything ground to a halt. I've discounted a star because I spent a few months in the dark trying to chase up any sort of a timeline. The sales guy who took the order disappeared. Eventually Joe M picked up my info and would periodically answer to explain the delays with their supplier. Kudos to him, I was worried for awhile that my deposit had vanished into a black hole. All of that is not the companies fault, and they are obviously frustrated by these challenges too. In summary, I liked how this product turned out and the folding windows are great, they look just like our other double hung windows but allow you to really open up the room. Thanks RC!

Rochester Colonial is an outstanding company. They have skilled installers and excellent products…read more When we ordered windows for our house last year we investigated several different window manufacturers and installers. We picked Rochester Colonial and are very happy that we did. The windows replaced older worn-out casement windows, the new windows are very energy efficient, made from durable materials and are a joy to operate. The installation process went very smoothly. The installers, all employees of Rochester Colonial not contractors, were highly skilled and very pleasant to work with. They left the windows spotless and the work areas were very clean. Both during the install process and afterwards. I would also like to mention that the salesman we worked with, Doug Decker, was very helpful is ensuring that we had exactly the right product and was very careful to make sure all of the details of the order were correct. We were so happy with the windows and Rochester Colonial that we went back and ordered a replacement front door. Once again the install was very smooth with a quality product. I highly recommend Rochester Colonial and their employees.

Great products and knowledgeable staff. I can't wait to get my base cabinets and countertops…read morecompleted by my contractor. I will post photos once this is done. The folks at the store have been very accommodating and helpful.

Bargain outlet is exactly that. A lot of items are cheaper, but, their might not be an abundance…read moreof them. Seems like they are "buy-out" items (similar to that of Ollies etc, but on a Home Depot/Lowes kinda level). It does have that "home improvement" store feel... you know... concrete floors, high ceilings, and very cold etc. I would defiantly look at their kitchen cabinet handles, door handles and locks, as well as sink and toilet fixtures etc. They all seemed like decent prices with a decent quality. I cannot comment on how their kitchen remodeling department really flows. But, it looked well organized.

I was working on a project for my living room with built ins. I required shelves and countertops…read morefor cabinets that were a unique size and I wanted good quality wood. I reached out to a few lumber stores and decided to go with Morse. The sales guy was very nice and came out to my house to measure (even though the lumber was still too long and had to be cut down by me). The lumber was delayed several times being delivered, which not a huge deal. Since it was delayed being delivered it took me awhile to get around to staining them. I was out of town for several weeks (sometimes you're just busy!). While I was waiting to stain the wood, they were laid on cardboard and covered by blankets in my garage. Well protected from any damage. By the time I got around to staining them, I noticed a few of the shelves were damaged. They had marks in them that were clearly visible. And the wood used for the shelves was a lower quality than what they used for the counters (and they were supposed to be the same). So I reached out to the sales guy who was very nice when we met previously. However I didn't get a response and had to reach out 3 times to hear anything back. After a few weeks of the initial communication he came over to look at the damage (I had provided photos as well). However at this point I had already completed the staining due to it taking forever to hear back (and if you have ever done this, it takes forever). I didn't want to have to start over again, so the salesman and I agreed they would just credit me for the damage. A week goes by again and I don't hear anything, so I reach out (again no response). Finally the operations manager calls me (left a message since I couldn't answer at the time). At this point I am not even mad, but here is where they get the one star review. I had to call the operations manager back 3 times before I could get him to answer (even left messages with no call back). When I finally talked to him he was not very nice and blamed all the damage on me. He literally said that since it had been so long I probably damaged it myself or had someone come over and damage it for me. I get that it had been awhile, but again the delivery was delayed and I couldn't get the sales guy to respond. The operations manager was just rude and provided a terrible end to this experience.

I am very disappointed with my experience at 84 Lumber last weekend. I went there hoping to find…read morebetter-quality materials and more professional and knowledgeable employees than I typically encounter at the local big-box stores. Unfortunately, neither was the case. The pressure-treated boards are stored outside in the parking lot, and the majority of the boards I looked at were bent and twisted. I purchased a couple hundred dollars' worth of pressure-treated lumber from 84 Lumber, but chose to purchase the rest from Home Depot. I'm very happy that I did. I also special-ordered a small amount of Trex decking and asked if it could be cut into shorter lengths so I could transport it more easily. I was told that this would be no problem, but that cuts could only be made in 1-foot increments. I was also told the material would take approximately a week to arrive. After waiting a week, I went to the store to check on the order and was told that the order had never actually been placed and that I would have to wait another week. I had taken a week off from work specifically to build this deck, so this mistake delayed the completion of my project by another week or more. I eventually received a voicemail saying the material had arrived and was ready for pickup. I went to the store on Saturday morning, only to find that the material had not been cut yet. Two of the boards I ordered were 20 feet long. I understand that decking boards are often slightly oversized, so I asked if they could be cut in half at 120.5 inches so I would have two 10-foot boards, which was what my project required. I was told no because store policy only allowed cuts in 1-foot increments. Unfortunately, the employee making the cuts also had a very poor attitude and, in my opinion, went out of his way to do a careless job. I will be attaching pictures showing the different cut lengths from this order. While the cuts were being made, I asked another employee whether the special-color-matched deck screws required pre-drilling and, if so, what drill-bit diameter was recommended. He told me the recommended pre-drill size was 1.875 inches. He was otherwise very nice and courteous, but that answer was obviously questionable and did not inspire confidence in the product knowledge at the store. Maybe you will have a better experience if you are a contractor doing a lot of business with them, but as a DIY homeowner, my experience was extremely disappointing. Based on this experience, I would recommend that other homeowners consider shopping elsewhere. I expected better quality, better communication, and better customer service from 84 Lumber. Unfortunately, I did not get any of the three.

I love this establishment! The food is absolutely amazing! Every time I walk in there, the staff is…read moreso friendly, and is always willing to help and get me what I need, and fast! I am so glad this establishment exists, and it is a wonderful addition to the community!

If I could give ZERO stars I would. DO NOT SHOP HERE!!! They promised me a discount in writing and…read morethen backed out saying they couldn't do it. I worked with Joe (Josiah) Slocum. Picked out my flooring when it came to ringing it up he was newer and said he didn't know how to apply the discount. Said once his manager got finished he would get him to refund it and I could just pay now. I had a Dr appointment so I agreed if he could put that in writing. Now they are telling me they can't honor it, probably hoping I'd just keep the order anyway. Such bad business practices. The old bait and switch routine. I am in sales myself and would never not honor something I put in writing for a customer. I will never shop here again. And I recommend you not shop here either. When I told Joe that I was going to trash them on social media and he said "bash away". This is not good business practices.

Walking into LL to pick up my order. Ken asked if he could help me. Told him I needed to pick up my…read moreorder. He goes to the computer, pulls up the order and directs me to the processor which displayed an incorrect amount. Then, out of the blue, Ken screamed "PUT YOuR CARD IN!.!" This caught me by surprise. I said it displayed the wrong amount. He screamed "IT WILL CORRECT". Put my card in, guess what? Wrong amount. I told him he shouldn't scream at me as I am the customer. He became red, got up, and asked a co-worker to correct the problem. What a nasty guy. Yes, I am a woman. Yes, I instal hardwood floors. Get used to it, Ken. He later apologized.....not for screaming, but for charging the wrong amount. Apologized from the other end of the store. Wimp!

Where do I begin on how disappointed I was with the service that I received here? I went into the…read morestore on Thursday, 5/16 to look over the selection of bathroom lighting fixtures. I asked how long it would take to get something in and Jim told me, "Probably about a week." I left the store and came back on Saturday, 5/18 with my husband so that we could pick something out together. Then I was told that the order wouldn't get placed until Monday, 5/20 and that it might be in on Friday, 5/24, but more likely on Tuesday, 5/28 since they were going to be closed for the Memorial Day holiday weekend. My bathroom contractor was going to be at my house daily until 5/28, so that was going to be fine with me. I called the store on the afternoon of Friday, 5/24, to check to see if it had come in. The woman who answered the phone said that there was no way it would be in, since the order didn't even get placed until earlier that day. WHAT?!?!?! I let them know how upset I was that I was so blatantly lied to about when my order would be in. I just got the call that this came in today, Wednesday, 6/5. "About a week" really means almost 3 weeks. Unbelievable. Avoid. Avoid. Avoid.