I ordered 2 new windows from Rochester Colonial to be installed in my soon-to-be renovated kitchen…read more The timeline was very tight, but Chris Giunta (Rochester Colonial sales consultant) stayed on top of the order and my new windows were received by Rochester Colonial 3 weeks prior to renovation start date. The 3 installers (Jake, Jonah and Chad) did an awesome job installing! They prepared the area so as not to have dust and debris extend beyond the kitchen area. After installation was complete, the area inside the new windows was steeped and vacuumed. I was shown how the windows operate and the film on the windows was removed and the windows were carefully cleaned. All the old window material was hauled away. Great job!

Rochester Colonial is an outstanding company. They have skilled installers and excellent products…read more When we ordered windows for our house last year we investigated several different window manufacturers and installers. We picked Rochester Colonial and are very happy that we did. The windows replaced older worn-out casement windows, the new windows are very energy efficient, made from durable materials and are a joy to operate. The installation process went very smoothly. The installers, all employees of Rochester Colonial not contractors, were highly skilled and very pleasant to work with. They left the windows spotless and the work areas were very clean. Both during the install process and afterwards. I would also like to mention that the salesman we worked with, Doug Decker, was very helpful is ensuring that we had exactly the right product and was very careful to make sure all of the details of the order were correct. We were so happy with the windows and Rochester Colonial that we went back and ordered a replacement front door. Once again the install was very smooth with a quality product. I highly recommend Rochester Colonial and their employees.

Great products and knowledgeable staff. I can't wait to get my base cabinets and countertops…read morecompleted by my contractor. I will post photos once this is done. The folks at the store have been very accommodating and helpful.

Bargain outlet is exactly that. A lot of items are cheaper, but, their might not be an abundance…read moreof them. Seems like they are "buy-out" items (similar to that of Ollies etc, but on a Home Depot/Lowes kinda level). It does have that "home improvement" store feel... you know... concrete floors, high ceilings, and very cold etc. I would defiantly look at their kitchen cabinet handles, door handles and locks, as well as sink and toilet fixtures etc. They all seemed like decent prices with a decent quality. I cannot comment on how their kitchen remodeling department really flows. But, it looked well organized.

I was working on a project for my living room with built ins. I required shelves and countertops…read morefor cabinets that were a unique size and I wanted good quality wood. I reached out to a few lumber stores and decided to go with Morse. The sales guy was very nice and came out to my house to measure (even though the lumber was still too long and had to be cut down by me). The lumber was delayed several times being delivered, which not a huge deal. Since it was delayed being delivered it took me awhile to get around to staining them. I was out of town for several weeks (sometimes you're just busy!). While I was waiting to stain the wood, they were laid on cardboard and covered by blankets in my garage. Well protected from any damage. By the time I got around to staining them, I noticed a few of the shelves were damaged. They had marks in them that were clearly visible. And the wood used for the shelves was a lower quality than what they used for the counters (and they were supposed to be the same). So I reached out to the sales guy who was very nice when we met previously. However I didn't get a response and had to reach out 3 times to hear anything back. After a few weeks of the initial communication he came over to look at the damage (I had provided photos as well). However at this point I had already completed the staining due to it taking forever to hear back (and if you have ever done this, it takes forever). I didn't want to have to start over again, so the salesman and I agreed they would just credit me for the damage. A week goes by again and I don't hear anything, so I reach out (again no response). Finally the operations manager calls me (left a message since I couldn't answer at the time). At this point I am not even mad, but here is where they get the one star review. I had to call the operations manager back 3 times before I could get him to answer (even left messages with no call back). When I finally talked to him he was not very nice and blamed all the damage on me. He literally said that since it had been so long I probably damaged it myself or had someone come over and damage it for me. I get that it had been awhile, but again the delivery was delayed and I couldn't get the sales guy to respond. The operations manager was just rude and provided a terrible end to this experience.

I love this establishment! The food is absolutely amazing! Every time I walk in there, the staff is…read moreso friendly, and is always willing to help and get me what I need, and fast! I am so glad this establishment exists, and it is a wonderful addition to the community!

From the owner: The company operates 320 facilities which includes stores, component manufacturing plants, custom…read moredoor shops and engineered wood product centers in 34 states. 84 Lumber also offers turnkey installation services for a variety of products, including framing, insulation, siding, windows, roofing, decking and drywall.

If I could give ZERO stars I would. DO NOT SHOP HERE!!! They promised me a discount in writing and…read morethen backed out saying they couldn't do it. I worked with Joe (Josiah) Slocum. Picked out my flooring when it came to ringing it up he was newer and said he didn't know how to apply the discount. Said once his manager got finished he would get him to refund it and I could just pay now. I had a Dr appointment so I agreed if he could put that in writing. Now they are telling me they can't honor it, probably hoping I'd just keep the order anyway. Such bad business practices. The old bait and switch routine. I am in sales myself and would never not honor something I put in writing for a customer. I will never shop here again. And I recommend you not shop here either. When I told Joe that I was going to trash them on social media and he said "bash away". This is not good business practices.

Walking into LL to pick up my order. Ken asked if he could help me. Told him I needed to pick up my…read moreorder. He goes to the computer, pulls up the order and directs me to the processor which displayed an incorrect amount. Then, out of the blue, Ken screamed "PUT YOuR CARD IN!.!" This caught me by surprise. I said it displayed the wrong amount. He screamed "IT WILL CORRECT". Put my card in, guess what? Wrong amount. I told him he shouldn't scream at me as I am the customer. He became red, got up, and asked a co-worker to correct the problem. What a nasty guy. Yes, I am a woman. Yes, I instal hardwood floors. Get used to it, Ken. He later apologized.....not for screaming, but for charging the wrong amount. Apologized from the other end of the store. Wimp!

Where do I begin on how disappointed I was with the service that I received here? I went into the…read morestore on Thursday, 5/16 to look over the selection of bathroom lighting fixtures. I asked how long it would take to get something in and Jim told me, "Probably about a week." I left the store and came back on Saturday, 5/18 with my husband so that we could pick something out together. Then I was told that the order wouldn't get placed until Monday, 5/20 and that it might be in on Friday, 5/24, but more likely on Tuesday, 5/28 since they were going to be closed for the Memorial Day holiday weekend. My bathroom contractor was going to be at my house daily until 5/28, so that was going to be fine with me. I called the store on the afternoon of Friday, 5/24, to check to see if it had come in. The woman who answered the phone said that there was no way it would be in, since the order didn't even get placed until earlier that day. WHAT?!?!?! I let them know how upset I was that I was so blatantly lied to about when my order would be in. I just got the call that this came in today, Wednesday, 6/5. "About a week" really means almost 3 weeks. Unbelievable. Avoid. Avoid. Avoid.