Jacob w Gray's responded to my service call via AAA and had my doors unlocked in a matter of 18…read moreminutes from the time I placed the call to keys being in my hand!!! Quick, professional, pleasant service through both companies!!! Thank you so much!!!

Big shout out to Gray's Towing…read more First, they did a great job in getting my truck to the service center but that's not the only part. The driver must have accidentally knock over the mailbox of my 93 yr old neighbor's. I called AAA who basically wiped their hands of the situation which I am very disappointed with however Gray's went out and fixed the mailbox without question. The integrity they showed gives me hope that there are good people in this world. Excellent service and good people..cheers!

Very good service on the repair of our car!! Looks like new. I'd recommend Snow Hill Auto…read moreBody--they were honest and reliable.

I must say the experience was great regarding the replacement of a Truck tailgate. I worked with…read moreJason Dunn and he worked very hard to salvage parts from the old tailgate. When I called or went into the shop everyone was very nice and courteous. My experience here was great.

So as I'm getting ready to leave on a trip for Labor Day weekend with three large dogs, my tire…read moreindicator on the right rear tire suddenly goes from 35 to 28! Crap. The good news is I live really close to Barnes towing and tire. I drove in and rang the bell, and Tim came out to help me. It took about 10 minutes to finish the car he was working on and he took my car back. 15 minutes later he came out and told me that I had a tiny nail, causing a tiny leak in my tire, I was so relieved he was able to repair it before the trip. I have nothing but great things to say about Tim and this company, they really helped me out. The price was great, I love being able to use neighborhood businesses that do a great job. Highly recommend.

Chris was ABSOLUTELY THE BEST!!!! Very grateful for his long distance towing, his expertise,…read morepromptness, professionalism, continued communication, reasonable pricing, and kindness. We called, he picked up and delivered, hands down, the best in town!!! I highly recommend Barnes Towing for all your towing needs. Thanks Chris! ​

Great, quick service, less than an hour! Driver went above and beyond to meet a service…read moreappointment deadline while keeping me updated! Great experience!

I called to get info on my car that got towed to get my things out of at least and the guy on the…read morephone was an a-hole. I understand the vehicle cost just sitting there but to quote $500 just to get my stuff out is crazy and he needs to learn to talk to customer better.

We got stranded out on the OSV at Assateague drive on beach right before a massive thunderstorm was…read moresuppose to hit and they got my family towed out in under 30 mins!! Amazing service overall. The boss man came out with his Ford f150 and they brought the tow truck too just in case. It was so painless and fast when we were all sure we were about to have to worst night of our lives. They totally saved our butts! And then charged us $200 less than the original estimate. THANK YOU!

Bobbie came by from Delmarva about 10 minutes after I submitted my State Farm Roadside Assistance…read morerequest. He was knowledgeable, polite and had all the equipment needed for my Hybrid Toyota. Checked the issues and provided a brand new battery which was just right for this type for vehicle. He also made sure the new battery functioned properly and my other vehicle measures were up to snuff. Would totally recommend Delmarva in case anyone needs help in and around Ocean City, MD.

best garage in Delmarva. They do all the preventative maintenance to my cars and if I need a repair…read moreI call them first.

Fast diagnosis of the engine in my 6.0 powerstroke, fairly priced for the parts you need. If you go…read morecheap you go broke in my opinion parts wise. Bo did everything in his power to get my truck back to me in a timely manner I had a camping trip coming up and he made the timeline including a serious engine issues. This my third visit and I wouldn't recommend anyone else about the issues. V/R Neal

Awesome staff they got the job done and thank you for the goodies shout out to the pohanka CDJR…read more staff

I give praise where praise is appreciated. Im not in the habit of writing a bad review, but my…read moreexperience yesterday was not good. I purchased a used 2020 Jeep Wrangler from Pohanka Jeep in Salisbury, Sept 2024. The car has given me good service and I received a text from Pohanka about an interest in purchasing my Jeep. I called two times before Il could speak to a sales manager. The offer was definitely unacceptable for a pristine Jeep with under 22,000 miles. The sales manager lives close to my home and I even ask if he could stop by and take a look at my Jeep to reconsider a better offer. Its showroom ready..Never driven off road garage kept perfect condition...Couldn't accomodate me. So second question... I asked him if I could get a second key since it did not come with one and all the online platforms ask about the number of keys and the price is reduced because of only one key. The sales manager said my purchase would have reflected that. I was never told this when I purchased the Jeep. I hung up feeling very disheartened. Goodwill to a customer is what you won't receice anymore...Ive purchased from Pohanka Mercedes several times and its a totally different experience. Pohanka has lost me as a customer over a key and a text to solicit me to purchase my Jeep. An offer almost $3,000 less than Carvana. Educate yourself before you walk into this dealership. Ill never purchase another vechicle from Pohanka again.

Pohanka Team at M-B of Salisbury, Thank You for the…read moreexcellent service through Amanda, Ashley, and many of the others in your combined Service and Parts Departments. I have spent most of my professional career with Mercedes-Benz, as a Sales Person, a GM, a Manager, and working in my own dealership with MBFS in Fort Worth selling repossessed Sprinters. I can honestly tell you that I have NEVER felt more attended to in a dealership than I did yesterday while getting one of my Mercedes serviced, (the CLK450).  When it comes time for me to bring my E350 Wagon in, I know where I will bring it. Amanda, the Service Advisor, made sure that I was informed and gave me excellent reasons to "Go ahead and get the work done now, rather than let it become a problem".  I came in for an inspection, and wound up spending $1500, and felt like I got more than my money's worth. Ashley, the Service Manager, was very busy yesterday, but still got involved just enough to make me feel like a VIP. The topping on it all was when Van Corbin, Sales Manager, who was slammed yesterday, came out at the end of the day and thanked me for bringing my car there for service...  Who gets that kind of treatment?? With AutoAlert, I have been in over 200 of the 350 Mercedes dealerships around the country, and ALL of them would wish that they had a committed team like you have at Pohanka Mercedes-Benz. I firmly believe that your store is destined to become a REGIONAL center for Mercedes.   Mercedes owners expect great service, are willing to pay for it, and are loyal when they get it. Thank you, again.

Couldn't locate the noise coming from my engine for about a month. Then proceeded to tell me that…read morethey could only look at my car if plastic cosmetic work was done. What a joke of an establishment. People here are obviously not trained properly