My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

Todd's Paint and Body Shop is by far the best paint and body shop I have used, and unfortunately I…read more have had to use Todd's Body shop on several occasions in the past for smaller project and quite large ones. In fact, I had a white metallic car, which is the hardest to match. Todd had to try 5 different versions of different shades of white until he got it right and you could not tell where the paint was used to repair the damage and where the original paint was. It was that good. By the way, I am real picky and Todd has never produced anything but the best. Needless to say, I have great faith in his abilities and work ethic. William C.

Todd's had plans to be on vacation the week of July 27th. I took my car in to be accessed on July…read more17th. Instead of having me wait until August 3rd they squeezed my appointment in the week of July 20th. My vehicle had front driver panel and tire well damage. Susan, secretary, was very helpful and sweet. She kept me updated along the entire process. When I went to pick up my car not only was the job done perfectly but Todd had even washed and vacuumed it. I am new to the area and was so happy to have found a business that felt like family (honestly they did). I HIGHLY recommend them to anyone looking for a body shop. Thank you Todd's Paint and Body Shop. Job well done!!

Took two vehicles to get fixed. Very satisfied with the service. The shop worked directly with my…read moreinsurance and sent me daily text message updates on the status of my repair. The day after I picked up one of my cars I noticed there was an issue with the repaired area and they immediately took it back, corrected the issue and paid for my rental.

If I could give zero stars, I would. Caliber Collision at…read morethis location is an absolute disgrace. They had my car for weeks, feeding me nothing but lies and excuses. Paige was rude, dismissive, and completely unprofessional every time I called. Management was even worse -- totally useless, never took responsibility, and treated me like I was the problem. Here's the most disturbing part: they claimed they "couldn't" repair my car, dragging it out endlessly. But the second I threatened to involve the police, my car was magically put back when I arrived not even an hour after I threatened them to get the law involved. That proves they weren't unable -- they were simply unwilling until they were forced. This shop is dishonest, lazy, and beyond shady. Paige and the management team should be fired immediately, and corporate needs to investigate how this location is even allowed to operate. Do not trust this shop with your vehicle.

Excellent service all around. The estimate was in a timely manner and the price compared to others…read morewas fair. I would definitely recommend if you need any body work done. The ladies in customer service was great aswell.

B. A. Simpson: I was very pleased with the excellent, professional and personal service after…read morehaving my car's body work completed. They were very clear about costs, time frame for the work, and most pleasant to work with during the repair time. I do highly recommend this shop and staff for any of your car repair needs. They are great folks to work with. Thanks to them again for the super job that was done to my car. February 2023

If I could put zero stars I would, for repeated visits to finish the job for a large 8000$+ claim…read morefrom Geico. I coordinated with Jonathan after my vehicle needed major work after a deer accident. The repair covered the front half of my car. Most of the initial work turned out ok - but I had to follow up numerous times to get the hood seated and painted properly. First main issue was the hood did not line up with the body on each side of the car and it rattled excessively (so the shop fixed that portion and claimed it was OEM issue from Honda - OK) Second main issue - paint spot/debris/dip buildup on the top of the hood (to sum it up - not a great paint job and I know sometimes things can happen but this was too sloppy - I've seen better elsewhere). On the 3rd attempt after picking up the car - Jonathan mentioned to not rub the hood or put much pressure on it since the paint was still fresh. Well on the same day on the way home, the paint on top of the hood gets damaged due to debris from road. In my 30 yrs of driving several cars - I've never had this issue. The paint had not properly been CURED yet Jonathan released it. This is not rocket science - Had the shop kept the car for another day or two, this would not of happened. I was told to call back if I had any issue and when I did - I got nothing but excuses. He wouldn't offer to repair or touch it up. If this is how you do business - I will never use your shop again and I have let Geico know of your poor business. I hope this review gives some insight to others considering using this shop.

Just wanted to give a shot out to Brandon Hawkins and his team for taking care of me during my…read morevisit. I was rear-ended and Jonathan and the service team took control of my issue and communicated with me throughout my repair. I would recommend Caliber Collision to anyone in need of body repair. I give them a five star rating and an A++++ - Thanks guys for taking care of me. I will definitely use your services in the future if needed. I High recommend!!!

I couldn't be happier with the service I received from Hendrick Collision Center - Rock Hill, They…read morewent above and beyond my expectations from start to finish. Not only did they save me more than half compared to other repair quotes but they completed the work in nearly half the time and came in less than the original quote and saved me on my car rental. Chase, Holly and the entire team was professional, friendly, and communicative throughout the process. They even helped coordinate a ride to the rental car facility, which made an already stressful situation so much easier. It's rare to find a repair shop that combines honesty, efficiency, quality work, and excellent customer service all in one place. I highly recommend them to anyone needing vehicle repairs.

WORST SHOP IN TOWN! Horrible communication from Randy and manager Shanna. Poor leadership,…read moremismanagement of timeline in the shop, and lack of personal responsibility. Through blaming/lying about insurance company communication to avoiding my calls from the manager..... my level of disappointment couldn't be higher. I wouldn't recommend this shop to my worst enemy.

Tom's did a great job with my Jeep Grand Cherokee. Very competitive price, got me in fast, very…read morehappy with the work. Highly recommend.

Repaired our explorer after hitting a dear. Turned out good as new. Helpful and easy. Coordinated…read morewith my insurance.

I took my 2025 Toyota Tundra to fix a door ding and they did a professional job. I mean perfect!…read more Nice , clean business , professional workers , fast and the quality was terrific!! I won't go anywhere else.

Excellent workmanship. The people are the most friendly and honest that you could wish for.read more